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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
GoogleI have been with Nicholas Humpreys for the 2 years I've studied in Norwich and will be continuing to stay with them for my final academic year. They've made house hunting and settling into Uni life so simple and nothing is ever too much trouble for the team. They're all so lovely, friendly and patient... Especially Ben
Thanks for your review Martha!
4/5
GoogleI've viewed Humphreys because my partner and I have seen a couple of properties advertised with them, fairly standard website easy to use not to complicated. Definitely user friendly. Only gave an honest 4 stars based on it being hmm "to simple" could do with a more modern touch in my eyes.
Thanks Robert for your review. We will try and update our website. Thanks for the feedback!
5/5
GoogleNicholas Humphreys were professional and efficient when we asked them to sell our property. We dealt with Josh and Lewis and found them to be both polite and helpful. We would recommend them if you are thinking of moving.PositiveQuality, Professionalism
Hi Janet, thanks for your review!
5/5
GoogleI have been looking for a reliable service to rent several of my properties within the local area and I stumbled upon Nicholas Humphreys. From the first contact with Lewis he was professional, courteous and knowledgeable of the area. I am happy to recommend Lewis and the Team at N.H. and will definitely be a returning Client.PositiveResponsiveness, Professionalism
Hi Matthew, thanks for your review! We look forward to working with you again in future!
5/5
GoogleFirst time using Nicholas Humphreys estate agents. They have managed to let 3 of my propertys with 3 weeks of advertising them. Aaron has been great and provided an excellent service. Then that was also followed up very professionally in the office. Would highly recomend for city centre lettings!PositiveResponsiveness, Quality, Professionalism, Value
Scott, Thanks for your review we look forward to working with you moving forward!
4/5
GoogleI have rented houses from Nicholas Humphreys for 2/3 of my academic years at university. I chose to rent with them again the second time due to my good experience in second year. They have always been very helpful and professional, although sometimes a little bit slow when dealing with maintenance issues (hence the four-star review). We were looked after by Laura both times and she was fab.PositiveQuality, Professionalism
Grace, thank you for your review.
5/5
GooglePerfect for letting or renting accommodation in the Wimborne Minster area. Everything from cosy flats for singles to spacious houses for the large family. Personal friendly service by experienced staff who know both the business and the local area very well. Highly recommended 🌟🌟🌟🌟🌟
Wow- thank you Lancelot, I'm guessing that's not your real name? Not sure if you are a Landlord or Tenant but please pop in to the office next time you are passing so we can put a face to the name and thank you for the kind review.
5/5
GoogleHighly recommend H&B - as a landlord I decided to go with a company that just does lettings (not sales), they found me a good tenant quickly; everyone was professional and helpful; and gave good advice.PositiveResponsiveness, Quality, Professionalism, Value
Dear Claire, Thank you for sharing your positive experience. It's really good to hear that we delivered on our aims and wish you all the best with the tenancy. Best regards The H&B Team
2/5
GoogleViewed a lovely property which we went through the application process for, even offered extra 6 months rent as we were so keen on going ahead. Took 5 days to hear back to say we were unsuccessful, rude lady on the phone who when I asked why it had taken so long/why we werent chosen for this property, she said they don’t like to ‘harass’ landlords... harass and communicate with are different things in my eyes having worked in sales. I was then rushed off the phone and have since found a property made an offer and paid deposit in same day. If you want anything doing quickly as new renters avoid this one! Have received an apology from the manager which I fully accept and understand we are in difficult times but was very disappointed with the service we were given.
Dear Laura, We are sorry that you feel disappointed with the communication process. We are witnessing incredibly high levels of demand across all types of property and are receiving multiple applications for each tenancy. As you can imagine, our office phone lines are incredibly busy. Regardless of Covid, our policy has always been to give Landlords the choice over tenant and time to make an unpressured decision that is right for them. At the same time our role involves managing expectations from many excellent would-be tenants, some of whom inevitably get let down. We do not like telling good tenants they have been unsuccessful and only wish we had more properties available to rent right now! I can see you viewed this property on a Friday and that you were contacted the following Wednesday once the Landlord had made their decision. We can understand your frustration and are sorry that it was not possible to give you an answer sooner. Where circumstances allow and a Landlord makes a quick decision, we are able to turn things around very quickly, our record from application forms to move-in being just 3 days! We are only sorry this wasn’t possible in your case. We are really proud of our team at the moment. Some are having to work from home and those that remain in the office face an unprecedented level of enquiries and calls, whilst also observing new Covid safety procedures and working practices. Thank you for understanding. Stay safe.
3/5
GoogleRating only, no written review.
1/5
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2/5
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5/5
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1/5
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4/5
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1/5
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1/5
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4/5
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5/5
GoogleVery helpful
1/5
GoogleProfessionals avoid. They're useless and incompetent
1/5
GoogleDont trust their fake reviews.
5/5
GoogleElysse was very helpful in answering all of my queries.
5/5
GoogleVery helpful service from shania and the Nicholas Humphrey's team.
5/5
GoogleElysse was very helpful and acted really fast with maintenance issues.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
