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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
1/5
GooglePoor quality upon arrival, many general issues with the house.NegativeQuality, Professionalism, Value
Dear Jarek, We are disappointed to receive your review in relation to your 19/20 student property with us. I would be grateful if you could please contact me on madeleineg@nicholashumphreys.com to discuss further. Kind Regards Maddie at Nicholas Humphreys
5/5
GoogleNicholas Humphreys provide an excellent service. Kirsty is incredibly helpful and replies to emails quickly and gets things sorted as soon as. Would definitely recommend them.PositiveResponsiveness
Hi Alicia, Thank you for you excellent feedback in regards to your property manager Kirsty. It’s great to hear you would recommend us too! Kind Regards Nicholas Humphreys Nottingham
5/5
GoogleTop quality advice and guidance from Nicholas Humphreys. Jonathon MacDonald's knowledge of rental market and the intricacies of being a landlord are second to none. Couldn't recommend highly enough and look forwards to continuing to use them in future.PositiveProfessionalism
Dear Joe, It's great to learn of your experience with our team - in particular our colleague Jonathan. We're absolutely delighted to hear you would recommend us and look forward to continuing working with you in the future. Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
GoogleMaddie at the Nottingham branch was so lovely and helpful, made sure we had all the info we needed!PositiveResponsiveness, Professionalism
Hi Maisie, Thank you for taking the time to leave your comments and for your excellent 5* rating! We'll be sure to pass your comments on to our colleague Maddie. Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
GoogleKristy is a brilliant professional service, she always quickly responded to my many questions as give me the confidence to rent. She is really helpful and follows up my everything!!!PositiveResponsiveness, Professionalism, Value
Hi Hoi Thank you for your feedback in regards to your experience with our colleague Kirsty. We are delighted to hear she gave you the confidence to rent as we know it can sometimes be a daunting experience. Kind Regards The team at Nicholas Humphreys Nottingham
5/5
Googlevery helpful and efficient in organising virtual tours and offering alternative properties while we were searching for out student house. Maddie was very friendly and professional.
Hi Hannah, Thank you for your review. Your feedback is really appreciated. We will be sure to pass your comments across to our colleague Maddie. Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
Googlethe process was quiet easy, they have a relatively good range of options. kirsty was amazing she is very helpful and friendly.PositiveProfessionalism
Hi Randa, Thank you for leaving us a review! We certainly agree that Kirsty is very helpful and friendly and we are pleased you found the process of renting through us easy. We look forward to your upcoming tenancy with us! Kind Regards The Team at Nicholas Humphreys Nottingham
5/5
GoogleWe’re we’re shown around houses by Kirsty who was lovely and very helpful. The whole process of renting the house was very easy and you get helpful reminders of when to pay rent etc. Would definitely recommend!PositiveResponsiveness
Dear Charlotte, Thank you for your excellent feedback in regards to our colleague Kirsty. We are pleased to hear you found the process of renting with us easy and it's great to know you would recommend us! Kind Regards Nicholas Humphreys Nottingham Team
5/5
GoogleNicholas humphreys were extremely helpful in helping me find my property as students in Nottingham, with very quick responsive replies, specifically maddie who was kind, helpful and professional would certainly recommend them in helping you find your property in Nottingham.PositiveResponsiveness, Quality, Professionalism
Hi Liam, Thank you for your excellent rating and comments in relation to your experience with Nicholas Humphreys. We're really pleased to hear you would recommend us to others who are looking for accommodation in Nottingham. Kind Regards Nicholas Humphreys Nottingham
5/5
GoogleMe and mate Tom have used Nicolas Humphries last year and we are signing up again this year, Kirsty has been so helpful, I would definitely recommended these guys and thanks to them, lovely landlord too always comes out if needed ...
Hi Brandon, Thank you for your great feedback - particularly your comments regarding our colleague Kirsty. We are always extremely pleased to hear that our tenants would recommend us and we are delighted you have re-signed with us for another year! Kind Regards Nicholas Humphreys Nottingham
5/5
GoogleShania was very helpful on the phone! Thank you so much 😊 …
1/5
GoogleIF YOU ARE A STUDENT PLEASE AVOID THIS AGENCY! They have been an absolute joke from the very beginning. If you are already with them please make sure to take pictures of every room and furniture when moving in! I don't even know where to start with them. Me and my flatmate had our contract ended on July 2020 and our case is still ongoing nearly 4 months later because they want to deduct a whole £150 for apparently “not cleaning" the flat. First of all, their flat was already dirty when we moved in so how about you pay us £150 for having to clean. When we moved out we spent hours cleaning the house, with 5 members in the middle of the pandemic when we should have been staying safely at home!! They will complain about the tiniest bit of dirt to leech every penny of you as possible, as if taking monthly rent during the pandemic wasn't enough when we weren't even staying at the flat!!! I've honestly never experienced someone as selfish as them. No other agency has ever treated us this way or deducted our deposits. Mind you this was our 4th year of Uni so I think we know in what conditions flats should be left in!! Our only fault was not taking pictures when we moved in. Secondly, all our emails mostly went unanswered. They don’t even know how any of the things around the house works. If you ask them about your electricity company they will have no idea. YOU WILL LITERALLY HAVE TO DO EVERYTHING YOUR SELF! Finally, PLEASE PLEASE PLEASE stay away from them. It is really not worth it! These are only about 1% of the problems I have highlighted here. The list goes on and on. At this rate they can just keep the money because we are just honestly tired. Really really appalling and disgusted. PS: my opinion about the company would still be the same even if our deposit wasn't deducted. WHAT.A.NIGHTMARE.
Hello Asmita, I am extremely disappointed to read your comments as we take all feedback seriously. Should you wish to discuss this further please email me : jenniferj@nicholashumphreys.com Kind Regards Jennie at Nicholas Humphreys
5/5
GoogleI had an amazing experience, the apartment was great and i didn’t have many problems with it. In french, we say : la crème de la crème! It means the best.
Thank you Cloe, I am glad to hear your experience with our Nottingham office was a positive one.
5/5
GoogleWas shown a few different houses by Kirsty who was so amazing, very understanding of what we wanted and so friendly! Such a good student letting service would definitely reccomend!
Hi Ciara We are delighted to hear your comments about our colleague Kirsty and we are even more pleased to hear you would recommend us to others looking for a student letting service. Thank you for your feedback. Kind Regards Nicholas Humphreys Nottingham
5/5
GoogleVery professional and helpful in organising our student home for next year. Great at keeping in contact and answering all our questions. David has been especially helpful this year with our maintenance issues. Thankyou!
Dear Maya, Thank you for your feedback in relation to our colleague David. We are pleased to hear he has been providing you with an excellent service for both your current and forthcoming tenancy. We will be sure to pass your comments across to him. Kind Regards Nicholas Humphreys Nottingham
3/5
GoogleGood sevice
5/5
GoogleShania Wilson did an amazing job finding a house for me and my uni friends!
5/5
GoogleI used Nicholas Humphries for many years, but was very disappointed with the service in recent years. This happened particularly after Sharon Wilkins had suddenly left. So when Sharon returned, the service improved to the great service I was used to, and the helpfullness and knowledge that I have received from Sharon and Richaed is reassuring that my letting is in safe hands
5/5
GoogleDaughter has been with them for 2 years now, found a lovely place for her last year with the help of shania.
1/5
GoogleNot impressed. Viewed my daughter's student house for next year and the bedrooms do not all comply with the legal requirements for minimum size for hmo.NegativeValue
Hello Helen, Many thanks for taking the time to leave a review. I have had a look into this and i can assure you that the property has a valid HMO license. Please feel free to contact me on 0161 300 9180 to discuss. Many thanks Jennie Office Manager- Manchester
1/5
GoogleThe house I stayed in, as a student, was mice-infested and they didn't respond to my emails when the landlord wasn't doing anything about it. Let alone the landlord told me he would not compensate me for the fact there were mice in my room and droppings all over the kitchen surfaces (and I had a skin infection from this and numerous accounts of food poisoning), and that I was just used to a clean place. In his words "I have mice in my house, you just have to get used to it". No, thank you. Appalling. I moved out early but had to keep paying rent because he implied he wouldn't accept a replacement tenant, and he had the nerve to ask I pay money out of my deposit for him to dispose of the extra waste from the bins (which the house didn't have enough of - 6 people and he kept forgetting to bring more bins). Once again, the agency didn't respond to any of my emails. I don't recommend this agency, or the landlord for that matter.
5/5
GoogleRating only, no written review.
Hi Ayesha, Thank you for your excellent rating. If you wish to provide any additional comments please email Maddie on: Madeleineg@nicholashumphreys.com Kind Regards Nicholas Humphreys Nottingham
3/5
GoogleRating only, no written review.
Hi Jessica, Here at Nicholas Humphreys Nottingham our customers feedback is important to us. I would be grateful if you could email Maddie on madeleineg@nicholashumphreys.com to provide further comments about your experience with us and our team. Kind Regards Maddie at Nicholas Humphreys
5/5
GoogleRating only, no written review.
Hi Lay C, Thank you for your 5* rating. If you wish to provide additional comments please email Maddie at madeleineg@nicholashumphreys.com Kind Regards Nicholas Humphreys Nottingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
