5/5
Rating only, no written review.

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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
Hello Mr Enirayetan Thank you for your review. Without any comments from yourself i am unable to respond to your review! I am sure I am able to explain anything you were unhappy with, if you contact us. Thank you.
5/5
Excellent service
Thank You, we will always try to give you the best service possible. kind reagrds Raj
5/5
Great agency to go with for student letting.PositiveProfessionalism
Thank you for your kind words, Much appreciated. Kind regards Raj
5/5
Good Value and professional service. Thank you for your service.
5/5
Always offer very professional and useful advice in a timely manner!PositiveResponsiveness, Professionalism
Hi Bonny, Thanks for your kind words and positive review Kind regards Jack
5/5
Responsive and Friendly with the clients. So Happy with their service.
5/5
Very helpful and insightful. Extremely accommodating to our needs as students :)PositiveResponsiveness, Quality, Professionalism
Hi Bradley Thanks for your kind words and positive review! Kind regards Jack
5/5
Very helpful and friendly/responsive workforce. Couldn't praise enough, recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value
5/5
They have been great this last year helping us enjoy our university experience as best as we can given the current situation. 10/10 experiencePositiveResponsiveness, Quality, Professionalism, Value
Hi Erin, Thank you for your positive review. Anything else you need from us, please feel free to Kind regards Raj
5/5
If you are looking for a property in Hatfield, I strongly recommend Nicholas Humphreys. Very responsive and professional staff, who is always willing to help customers.
Thank you for your kind words. Kind regards Raj
5/5
I have been with the agency for two years and haven't had any complaints! Just today I had someone coming to fix something and it came out perfect!
Hi Ana, thank you for your kind words. We aim to help our tenants as much as possible and we are always just a phone call away Warm regards Jack Nicholas Humphreys
1/5
Nicholas Humphreys is run by a group of fraudsters who extort money from their clients. Most of the homes they offer are in horrible conditions and somewhat inhabitable, they also take weeks, sometimes months to report to tenants needs. The agents at Nicholas Humphreys are also terrible liars and deceive tenants with every opportunity they get. You should check for other housing agencies want toNegativeResponsiveness, Quality, Professionalism, Value
Hello Reedwan I am not sure which branch you are referring to? We are Hatfield Branch. I cannot seem to locate you as one of our tenants. can you please re visit this so the correct branch has an opportunity to reply to your review. Thanks. Kind regards Raj
5/5
Why Nicholas Humphrey? I locked my room and my key was inside my room. It was already 6-7 in the evening but still I called one of my agent and told him about it.... he came with the key in 15 minutes. Best agency I went for.
5/5
Always quick to respond to inquires, easy transition to moving into our house. Communication between us and the agents has always been extremely good, especially Jack. Thanks for Raj, Maddie and Jack for helping with the house and always keeping us up to date with everything if there was any issues 🙏PositiveResponsiveness, Quality, Professionalism
Hi Jack, Thanks for your kind words and 5* review, we really appreciate the feedback Kind regards Jack
4/5
Estate agents reply quickly, most staff are friendly and helpful bar one or two. At the start they were slow to fix things but now much faster. The emergency number is a bit useless as we were locked out a room and no one could get to us for over a day, had to break in ourselves. Regular inspections, with plent of warning which is good. Not many complaints tbh.PositiveResponsiveness
Hi Kayleigh, Thank you for your review, constructive feedback is always helpful for us to become a better agent. We are sorry to hear you locked yourself out and were unable to get hold of someone. We have several emergency numbers listed on our answering machine so if one person is not available you can try another and this is the first case we have heard that no-one has answered We are glad to hear that you don't have many complaints and we thank you again for your review Kind regards Jack
1/5
If I was able to give 0 stars I would. The landlord did not care about the house as there were serious problems with the house such as poor ceiling material and continuous leakage of water (health & safety hazard) in one of the bedrooms (It was evident that the landlord was poorly maintaining the house), this inevitably led to our of my housemates to go back to his parent’s home due to how bad the leakage was in his bedroom. The agency was lazy when it came to handling issues. Upon moving in we took pictures and made reports of any damages that were already there so that we would not have to incur these costs. However, they still had the audacity to charge us for those same damages that we reported at the beginning of our tenancy. It took 2 months for our deposit to come back to us. Not to mention that 2 days prior to moving in, police had raided the house and had had the front door chain locked. My housemates were waiting for hours for the door to be unlocked. Unaware with what had taken place, someone from the agency came and opened the door. The front door and back door were damaged and you can tell all the rooms were searched by police.NegativeQuality, Value
Hello Danayi, Thank you for the comments you made in this review. The agency did the best it could in terms of the leak during your tenancy. We wanted to get our contractors to rectify the leak, however, the landlady wanted to use her own contractor. We had also said to the landlord, she needs to sort out the leak urgently, in order for us to carry on managing the property.In terms of the Police raid, this was confirmed by the Police, it was to do with Welfate of one of the previous tenants, however, the Police at no point notify the agency, therefore, we were unaware of the situation. We dealth with it as soon as we discovered it! Regarding the deposit, I apologise it took so long, I beleive there was a small discrepency which took time to resolve. The charges made to you were all justified with photo evidence. You were given every opportunity to object with the deposit scheme. If you wish to discuss this further, please feel free to contact me. Thank you
5/5
Raj is very good at his job. Right from the moment I met him from viewing the apartment at branch close to moving in, he has been very pleasant and approachable. If there are issues that need fixing in the apartment or regarding my tenancy, he ensures they are addressed and resolved as quickly as possible. Thank you Raj for getting things done for me especially at very short notice. You deserve more than a 5-star rating. Well done Nicholas Humphreys for your wonderful management and staff.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words. Always happy to help!
5/5
Nicholas is one of the best and most hardworking agent's in Sheffield. I've been with his agency for more than 3 years now and I am very happy with his service. I've recommended him and will continue to recommend him to other landlords. Fantastic customer service and very professional at all times. Please continue the excellent work!PositiveResponsiveness, Quality, Professionalism, Value
Dear Christina, Thank you very much for the lovely review. I am delighted that you value the service we provide and thank you for the loyalty and support you have given us over the past 3 years. Best wishes and regards, Nicholas
1/5
If you are a student (or anyone else for that matter) AVOID AT ALL COSTS. Boiler had to be fixed every other week resulting in countless days without heating, and no compassion from Nicholas humphreys. Tried scamming us out of deposit money for problems that were not present when our tenancy ended. Shameless.NegativeResponsiveness, Quality, Professionalism, Value
4/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.