5/5
Great communications and updates! Thank you Tom and Becky for a smooth arrangement of the corporate let agreement! Top Team! Highly Recommended!

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2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Great communications and updates! Thank you Tom and Becky for a smooth arrangement of the corporate let agreement! Top Team! Highly Recommended!
5/5
Excellent company, looking after our properties for last 4 years, Andrew is our account manager, and always deals with our transactions in a timely manner. Keep doing what you are doing guys, very happy thank you π β¦
5/5
Having dealt with various letting agents over the years Nicholas Humphries Stoke onTrent are the most professional by far. The staff are always friendly and helpful and are always dealing with requests or tenant issues promptly.. thanks guys πππ β¦
5/5
Every problem thatβs come up has been handled swiftly and effectively by Nicholas Humphreyβs. They have great housing for students at a very affordable price. The houses are well maintained for arriving tenants and thereβs been no big issues throughout the duration of our tenancy and Tom has been an absolute pleasure of a landlord
1/5
Wish I could give it 0 stars, the properties look lovely when viewing but failed to mention that when moving in I will encounter no end of problems such as flooding in the kitchen from loose pipes, damp in all the walls, mould, no heating, broken boiler that also leaks and have to manually open the valve every time we require hot water, broken locks, broken glass and dirt throughout the property (despite the professional cleaning service which we were told would happen prior to moving in) plus no working lamps all just for decoration for some reason. Itβs currently October and weβve had no heating since moving in (July) despite reporting it multiple times over the past few weeks now the colder nights are setting in. No one at the office seems to know whoβs responsible for picking up these reports or where they end up therefore nothing gets done unless you keep going down to the office to voice your concerns. My previous 2 years I was with a different company and I had no issues like this , this year because the houses looked so nice online I thought Iβd venture out and give Humphreyβs a try, will not be recommending to any students and will not be rebooking next year, not worth the amount of stress.
1/5
Rating only, no written review.
Hello Harry, Without any comments, I cannot respond. If you wish to discuss your grevience, please contact our office on 01707242890 so we can discuss this further. Thank you!
5/5
Rating only, no written review.
1/5
Rating only, no written review.
Hi Jake, Your name does not come up on our system so we would love to know what this review is for? Please get in touch with us Kind regards Nicholas Humphreys Hatfield
5/5
They are friendly, helpful and responsive to all your queries and emails. Overall a good experience!!ππ β¦
Thank you for your kind words. Kind regards Raj Raichura
1/5
The staff here runs itβs own rules and regulations. If you want to get out of the tenancy itβs very difficult as they will take up your time and give X number of reasons. Was seeking legal option against them but itβs a waste of students time and energy. Will suggest Strats or Raine. If your in contact with Jack record your conversations as he go backs in his word and the Director Raj doesnβt listen to our side.
Hi Abhijeet, Thank you for your review. The steps were explained to you about how you can exit the tenancy when you asked to leave halfway through, but after explaining this to you we didn't hear anything further and you stayed in the house for the full year. At no point did we make it difficult for you to leave and we are sorry you feel this way. Good luck with the rest of your studies Kind regards Nicholas Humphreys Team
5/5
I started nursing in September at herts Uni and was looking for a place to live whilst studying my degree. I got in contact with Nicolas humphreys and they went above and beyond to help me find what I was looking for. Jack showed me a number of properties and helped me find a place which is near everything I need, I have been living here since October he has been massively helpful and made the start of my course so far stress free. Would highly recommendPositiveQuality
5/5
Nicholas Humphreys (Matt) has been my landlord for nearly 4 years now and I can honestly say Iβve never had better service. If anything ever went wrong, Matt was there day or night to rectify this and has always replied within hours of any queries if not instantly. Will look at renting again when I move back to Sheffield with them
5/5
Matt was a great landlord, always responded to queries quickly and the renting process (deposits and payments) was very straightforward. We enjoyed him calling round for viewings/inspections as heβs very down to earth and always enjoyed a cuppa with us :) Would highly recommend letting with him or renting from him!
5/5
I am a landlord and I have been using Humphreys for about 8 years now. During this time I have always found they have a very professional approach to lettings. I have always been notified quickly of any problems or issues either with the tenants or the property. Administration has always been faultless and prompt. I have always found the staff members who I came in to contact with a pleasure to deal with. I was very ill two years ago and in my absence my properties were in their capable hands. I must thank my property manager Emma in particular, I have absolute confidence and trust in her and she is especially kind and patient with me when my memory lets me down. She shares in my belief of how important it is to look after tenants properly and fairly. Highly recommended.
1/5
Theyre completely trained in scamming students, from start to finish all thats been happening in is them trying to get as much money out of us. We kept getting different prices of the deposit and rent, higher than what we were being told, no one even came to clean the house before we moved in, yet when my flatmate was finishing her contract the first time they attempted multiple times to charge her for cleaning.The student lettings peoperty manager even told me (after waiting for a year after the end of my tenancy) that my flatmate asked for my deposit to be used to pay her rent arrears!!
4/5
Good service
5/5
I am very grateful for the rental services of Nicholas Humphreys Estate and Letting Agency. Their work is very professional and responsible. They regularly check and repair various things for us. As international students, we are very grateful to Nicholas Humphreys Estate and Letting Agency for their support in our studies and life. Every one of their staff was very friendly to us, especially Sasha. She is a very capable real estate agent, and we have sought help from her many times. She always gave us very prompt and very helpful help every time! I am very grateful to Nicholas Humphreys and Sasha for their work and hope they can develop even better in the future!
5/5
Professional 5βοΈ
1/5
Avoid if you want your rent collected! Nice people but feel they get bullied by tenants and their communication on rent arrears is appalling. Of 14 tenants, 11 have arrears in the first 5 months of the tenancies, that's 78% arrears. Now owed over Β£10k in rent arrears and they serve me 30 days notice. Couldn't even apologise for a terrible service - disgraceful Now complaining to their H/O and Ombudsman
Dear Alan, We are sorry to hear you don't feel that we have met your expectations and that we have had to end our agreement with you. As always our focus is on making sure that our landlords and tenants have a good experience with us. As agreed we will resend all the communications we have previously sent to you regarding these arrears demonstrating these have been chased repeatedly and tenants know what they have outstanding. Thank you, Nicholas Humphreys Estate Agents
5/5
My experience with Nicholas Humphreys Northampton branch was good and hassle-free. In short, you keep your side of the bargain and they keep theirs. I rented via them and had no problems at all. Any minor issues were dealt with pragmatically and fairly. They were efficient in setting the tenancy up and similarly so in closing it down cleanly. In between times there were relatively few interactions. They have good friendly staff which is another plus.
5/5
Very professional and they were very quick with my issues. Bhav went over and beyond in helping me and my friends. For international students I recommend to choose them
Hi Roshi, We sincerely appreciate your 5-star review! Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
5/5
The agency is fair to be honest and their services are fast and reliable. Sasha is one of the best workers Iβve met and sheβs really good and one of the best Iβve met. Cheers to Humphreys and co.
Hi Bigshot Roocchie, We sincerely appreciate your 5-star review! Here at Nicholas Humphreys, we pride ourselves on ensuring all our tenants receive a friendly and helpful experience renting our properties. Therefore, making us very pleased to hear your positive feedback.
1/5
Rating only, no written review.
Dear Angel, All feedback is important to us and it is disappointing to see the 1 star review you have given. I have looked on the system and I have been unable to locate you as one of our tenants or applicants based on your name. I would be grateful if you could contact me directly on; bhavikp@nicholashumphreys.com so I can look in to your feedback. Kind Regards Bhav at Nicholas Humphreys Southampton
1/5
Rating only, no written review.
Dear Ryan, All feedback is important to us and it is disappointing to see the 1 star review you have given. I have looked on the system and I have been unable to locate you as one of our tenants or applicants based on your name. I would be grateful if you could contact me directly on; bhavikp@nicholashumphreys.com so I can look in to your feedback. Kind Regards Bhavik Patel at Nicholas Humphreys Southampton
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Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.