5/5
We are fortunate in having Karen managing our home. We couldn't ask for any better attention. Thank you
Agent replied · 31 December 2024
Dear Nicholas, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B

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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
We are fortunate in having Karen managing our home. We couldn't ask for any better attention. Thank you
Dear Nicholas, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
Thank you Nikita in the wimborne branch she’s been fantastic with all our communications & really helped us as tenants.
Dear Danielle, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
Having dealt with several members of staff the level of service was excellent. Any queries and questions we have had were dealt with promptly and efficiently. Can’t recommend this company enough!
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help!
4/5
Nikita Horton , A breath of fresh air . So professional and a charming person . We'll be sorry when she leaves as she dealt with matters quickly and efficiently! Clive and Vicky Birch.
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help!
5/5
A great Letting Agency, very helpful and quick to address issues. Nikita was a great property manger, will be sad to see her leave!
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help!
5/5
Nikita has always been quick to deal with any issues and very friendly and helpful. Would definitely recommend this letting agents who I have been renting from for a couple of years.
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help!
5/5
Harken & Bullman have been managing our rental property for over 8 years now and we have been really satisfied and impressed with their level of customer service.
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help!
5/5
H & B recently rented out our house for six months and their choice of tenant, attention to detail and the service they provided before and during the agreement were exemplary. We recommend them for this service.
Dear Barbara, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
I have been a landlord with H&B for almost 10 years and have always had excellent service from them. I have recently had to carry out quite a lot of work to my house and have been admirably supported by Nikita Horton, H&B's Property Manager. She has dealt with the various companies carrying out the work and relieved me of a lot of work and worry. I also know from my various tenants that H&B have been quick in rectifying any problems with the house.
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help!
1/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
My experience with this real estate agency has been disastrous, I do not recommend it to anyone. They forced us to make the payment without seeing the house, I only saw some photos and YouTube video of the property in which everything was in perfect condition. So I had no other options and had to book from Spain. When I arrived at the home, the conditions were inhumane, a place in which a student cannot live. What seemed normal to the real estate agency and they did not give us any solution, they only told us that we were obliged to continue paying and that this was going to be our home for the entire year. The property agent laughed at us. Not even a minimum of empathy, I think that no one in this world deserves to go to another country to study and find themselves in this situation.
1/5
Hello everyone. I hope this message is read by anyone who decides to rent a home with this real estate agency. We are a group of five students from Spain and we decided to rent a home to come and study our last year of college in Derby. The house was rented in June without previously seeing it in person, all through the Internet, and upon seeing the photos and video of the house, it seemed good to us and we decided to contact Nicholas Humpreys. When we arrived from Spain for the first time to the house where we were going to spend an entire year, we almost started crying. The house was a complete disaster, the smell in that house was disgusting, everything was very dirty, there were holes in all the walls, there were two empty fire extinguishers lying on the floor, IN EACH ROOM THERE WERE ABOUT 20 SPIDERS, mattresses with urine and dirty, the heating did not work, there were leaks... endless crazy things that we will attach in photos and videos so that you can see for yourself. After all this, they tell us that the house is in perfect condition to live in and that is what we have decided to rent. Be very careful before signing a contract with them, and read carefully because they will deceive you. With all this, they are not willing to give us back even our deposit money, since we evidently moved to another house. This message is aimed primarily at people who come from another country without previously seeing the home in person, because they are surely victims of a scam, which is what has happened to us. I also take this opportunity to ask the owners of this real estate agency to stop acting like this with people, you can't imagine how painful and sad it is for us and our parents to come from another country and find ourselves with something like this.
1/5
Unprofessional
1/5
Can never get a property viewing with this company as no one ever calls you back! Useless!!!
1/5
Issue with rats, got given terrible advice and slow response, do not stay with the agency.Lackluster to do the job
1/5
Front garden full of rubbish and used sanitary towels on the street in front of one of there empty properties. Refuse to clear it up.
5/5
Lisa Harrison is an absolute pleasure to communicate with. Her professionalism and customer service is top notch. She is an absolute gem for Nicholas Humphreys to keep. Thanks Lisa.
5/5
Paige was exceptional she couldn’t have put me more at ease with my accommodation , nothing was too much trouble she found exactly what I was looking for . Made it a very painless process and she went above and beyond and helped me each step of the way , Paige is an asset to Nicolas Humphreys thank you so much Sophia :)
1/5
Hello everyone, I hope this message is read by someone who wants to rent a house with this terrible real estate agency, we rented the house online, when they gave us the house it was in poor condition, all dirty with spiders everywhere, holes with water, the heating did not work, my partner had asmas and almost had to go to the hospital, Do not rent with this real estate they are scammers. Be careful those who come from another country.
1/5
We just recently moved into a Nicholas Humphrey’s property and it is atrocious. The bathroom had no shower curtain, the tiles are falling off the wall, most the lights don’t work, there is black mold and rotten wood in the bathroom, a load of junk in the shed and cellar, water has been leaking through the walls and ceiling from the rain. The house is not fit to live in. Most of our emails have been ignored.
1/5
This agency doesn’t even deserve 1 star. The communication skills from them are atrocious! Me and my fiancé have recently left due to the property being unstable to live in with a newborn coming as we’re on the 5th floor the lift is unstable and constantly broken and left for days. The doors constantly broken leaving us unsafe in an area which a stabbing had occurred. The security gates have been broken for over 2 years. The boiler has been broken since we moved in. We told them once we’ve been given a price to pay we will go in and clean in doing so they have proceeded to enter the property without our permission and also sent us photos of repairs which have been reported time and time again which have not been fixed and now expecting us to now pay for.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.