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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,926 reviews across 17 offices and 1 platform

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.

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4.2 / 5

2,925

Reviews on Google

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,923 reviews on Google only. Show every review

1/5

Google

If Only I could give zero stars.. Honestly I should have sued them. It took them almost 7months to give my deposit back, I had to make thousand phone calls and send many emails to be able to get it back.

Hazal · 10 November 2023 · Nicholas Humphreys Portswood (Southampton)

Agent replied · 31 December 2024

Dear Hazel, All feedback is important to us and it is disappointing to see the 1 star review you have given. I have looked on the system and as mentioned in our communication to you on a number of occasions Nicholas Humphreys did not manage the property and the deposits were not held by us. Your landlord was the deposit holder therefore it would be him who you would have to speak to. Kind Regards Nicholas Humphreys Southampton

1/5

Google

THE WORST & I MEAN THE WORST COMPANY EVER. These people are greedy THIEVES! Loved in a house with my friends during uni @NN and we practically had to sort everything utilities wise ourselves. Lack of care for their tenants and then want to demand money from us a YEAR LATER lying in an email saying our tenancy ended this year when it ended last year. Don’t find your student home with them you will regret it trust me . The landlords they have are terrible. House had mould and the landlords done NOTHING!

L · 22 October 2023 · Nicholas Humphreys Northampton

5/5

Google

Nicholas Humphreys have been an incredible letting agent. They have offered a personal and friendly service and made it easy to rent as a student; they have often given us calls to explain details of the tenancy instead of just sending emails, they have done follow up checks after maintenance to see if we are satisfied, and any urgent maintenance has often been dealt with by the next day. They have also done a fantastic job advocating for us during the return of our deposit. Thank you

Peter · 11 October 2023 · Nicholas Humphreys Portswood (Southampton)

5/5

Google

Great letting agent and handle everything in an extremely efficient manner. They keep me in touch if ever anything needs doing to my property and more importantly ensure that the rent gets paid.

Rebecca · 11 October 2023 · Nicholas Humphreys Portsmouth

Agent replied · 31 December 2024

Thank you for your review and kind comments Rebecca. It's a pleasure to work with you, and I'm pleased to hear that you are happy with the service that we provide. Thank you for taking the time to leave a review. Kind Regards, Tarun Patel

5/5

Google

Donna has provided great service and prompt responses to all of my queries.

James · 10 October 2023 · Nicholas Humphreys Derby

1/5

Google

Don’t go with them they conduced viewings for where I am staying and they left the door unlocked whilst I was out so when I returned I had a unlocked door which I left locked

Ozzie · 10 October 2023 · Nicholas Humphreys Derby

1/5

Google

AVOID AT ALL COSTS! I think that the worst thing about this estate agent is that they will tell you they are dealing with your issues but are doing nothing about it! Liars and crooks!

S · 10 October 2023 · Nicholas Humphreys Derby

5/5

Google

Charlie showed us around a property I picked and was very professional and kind, highly recommended this estate agent

Adam · 10 October 2023 · Nicholas Humphreys Derby

5/5

Google

Smoothly, efficiently and professionally handled my property application - no question was too daft to be answered. Procedures for references etc transparent & easy to work with. 10/10 recommend

Karen · 10 October 2023 · Nicholas Humphreys Derby

1/5

Google

I don't know how to put a negative 5 star review. As a landlord, their service is NON-EXISTENT. Lost keys, not able to provide tenancy contracts, no replies to emails, can't get fire safety checks done on time. When we terminate their contract, they threatened to sue us for the rest of the management fees. Ombudsmen couldn't help either. For landlords, pls don't use them. For tenants, I guess if their service is terrible, they will also treat you shabbily.

Jeff · 10 October 2023 · Nicholas Humphreys Derby

5/5

Google

This review is stand alone for Charlie only and the help he has been in the biggest process of moving into a property. He’s been and is continuing to be a great help, speaking with both my mother and I, trying to sort out what’s best and reassuring along the way. Thank you Charlie, on behalf of the both of us.

Karis-Drew · 10 October 2023 · Nicholas Humphreys Derby

1/5

Google

If I could give this company 0 I would. Disgusting service with tenants, intimidating on the phone and condescending in person. Not a personable member of staff in the derby branch. Mould in the flat was claimed to be our fault, radiators weren’t fixed for months during WINTER. The mould eventually lead to me having health issues which have only been resolved since moving out. I thought all letting agents were this bad until moving, any students who are looking to get accommodation in derby AVOID Nicholas and Humphrey’s they are HORRIFIC. They treat all students like children regardless of age. So many other bad things to report on these agents and I feel sorry for other students like me who just wanted to find a nice flat to live in during university. If any students are reading this and wondering about who to go with, the student letting guys are AMAZING agents who treat their clients like clients and not annoyances.

Stevie · 10 October 2023 · Nicholas Humphreys Derby

1/5

Google

Like so many other comments if I could give this rating a 0 I would. This is the worst company I have been in contact with. Called them Friday morning to confirm my visit and viewing for a flat, to which they agreed the viewing is still going ahead. I then drive 2 hours to Derby to get to the place of viewing for there to be nobody waiting for me on the Saturday morning (not even 24 hours later) called back the agency for a reply that my reviewing had been CANCELLED without being told that this was the case. Their service has been nothing but rubbish (nicest word to say the least). They don’t reply to emails or inform you of any updates. Any student wishing to find a property in Derby I would avoid this company at all cost as all you will receive is false advertisement and disappointment.

Jasmine · 10 October 2023 · Nicholas Humphreys Derby

5/5

Google

really easy to work with, good communication and seamless interactions

Amelia · 15 August 2023 · Nicholas Humphreys Sheffield West

Agent replied · 31 December 2024

Dear Amelia, Welcome to your new home in Sheffield! Thank you very much for your positive feedback. We are delighted to learn that you are happy with the service you have received from us so far. If we can ever be of assistance to you, please do not hesitate to contact us. Regards, Nicholas

5/5

Google

Many thanks to Nicholas and Sue who went above and beyond to help us with the move to Sheffield!

Brett · 15 August 2023 · Nicholas Humphreys Sheffield West

Agent replied · 31 December 2024

Dear Brett, Thank you for the lovely review you left for us. We are delighted to have been of assistance in helping you find the perfect place to live. Best wishes and regards, Nicholas & Sue

5/5

Google

Amazing service. Nicholas and his wife advised and delivered everything to an excellent level. Would 110% Recommend

Carlos · 15 August 2023 · Nicholas Humphreys Sheffield West

Agent replied · 31 December 2024

Dear Carlos, Welcome to your new home! We are delighted to have helped you find the perfect place to live. Thank you very much for your lovely review. Best wishes, Nicholas & Sue.

5/5

Google

I had the best experience with Nicholas Humphreys. The process was very smooth and fast. They make sure to find the best accommodation depending on your requirement. They actually care for their clients. Really happy with the services. Thank you guys :)

Komal · 15 August 2023 · Nicholas Humphreys Sheffield West

Agent replied · 31 December 2024

Dear Komal, Welcome to your new lovely home in Sheffield. We are so pleased to hear that you are happy with the personalised service we have given you. Please be assured of our continued support whilst you are renting with us. Thank you very much for your very kind comments. Both Sue and I wish you well. Regards, Nicholas

5/5

Google

Nicholas and Sue have been fantastic in helping us understand the Sheffield market. Their knoweldge and advice has really been excellent, plus they always seem to answer the phone when we call, which is more than we can say for previous agent.

Emma · 15 August 2023 · Nicholas Humphreys Sheffield West

Agent replied · 31 December 2024

Dear Emma, Thank you very much for your lovely review. We are very pleased to have been able to offer you insight into the housing market here in Sheffield and share our knowledge and experience on HMO properties in the area. Regards, Nicholas & Sue

5/5

Google

We recently had a second child and found that we no longer had the time required to run our properties, we needed to find a property agent to act on our behalf. After some research we reached out to Nicholas on the basis of his good reviews, we are so glad that we did. Nicholas has a wealth of experience, he is a great communicator and has fantastic instincts, he will make sure that you get great calibre tenants and successfully maintain the relationship. The speed with which he filled our properties was second to none, one was filled in under a week, with two rooms being taken before the renovations were complete. Where there is an issue or problem Nicholas does not just tell you something is wrong, he gives you and overview of the situation with his opinion and will provide a solution as well. I can safely say that Nicholas is the best property manager I have had the pleasure of working with, should we acquire any more properties he will be our first call.

Chris · 15 August 2023 · Nicholas Humphreys Sheffield West

Agent replied · 31 December 2024

Dear Chris, Thank you so much for the lovely comments you have made about the service I have given you. It is truly a pleasure to assist you in the management of your lovely properties. I look forward to helping you achieve the very best results from your properties. Best wishes and regards, Nicholas

5/5

Google

I had the pleasure of working with Nicholas Humphreys agents recently, and they exceeded all my expectations. From my initial email to the finalization of the rental agreement, every aspect of the process was handled with the utmost professionalism and expertise. I was applying from another country so Eileen went above and beyond for me to gather options and online viewing possibilities in a very limited amount of time. She provided me with accurate and detailed information about each property, highlighting both the positives and any potential drawbacks. I never felt rushed or pressured into making a decision. She patiently worked with me, offering valuable advice and guidance while respecting my preferences. What impressed me the most was her attention to detail and ability to understand my specific requirements. She took the time to truly comprehend what I was looking for in a rental property. As a result, she presented me with a curated selection of options that perfectly matched my preferences, saving me a tremendous amount of time and effort. Throughout the entire process, the tenancy service demonstrated exceptional communication skills. They promptly returned emails, provided regular updates, and ensured that all my queries were addressed in a timely manner. Their knowledge of the market was comprehensive, and their insights were invaluable in making an informed decision. I cannot recommend this agency highly enough. Their professionalism, efficiency, and dedication to client satisfaction are unparalleled. If you want a stress-free rental experience, this is the one to choose. They will undoubtedly exceed your expectations, just as they did mine.

Nouman · 5 August 2023 · Nicholas Humphreys Burton Upon Trent

1/5

Google

I cannot recommend staying away from these managers more strongly. Tenants are treated like numbers, not humans. Edit after reply: I think your reply exemplifies your lack of awareness with dealing with personal information about your clients.

Cédrik · 23 May 2023 · Nicholas Humphreys Durham

Agent replied · 22 May 2025

Thanks for submitting your feedback, Cedrik. We are disheartened to hear that you had a negative experience when you rented with us, as we can’t recall any big issues occurring during that time other than a broken window that was attended to on the same day. We can also see you received your full deposit back once the tenancy ended. We’d be interested to understand what went wrong and how we can improve. Please feel free to email us at durham@nicholashumphreys.com or give us a call at 0191 300 0163.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2020, 2024.

British Property Awards by year, 2020 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.

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