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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
1/5
GoogleThe whole company is ridiculous. We’ve had nothing but hassle from start to finish of our student tenancy, with staff being incredibly unhelpful. The house was disgusting when we moved in and it was a mission to get things clean and fixed. We now have been ignored about getting our deposits back after numerous emails and have had no contact from them. Really do not recommend this letting agents especially if you are a student.
5/5
GoogleMine and my housemates experience with Nicholas Humphrey’s has been excellent, specifically our property manager David Pike who has helped us through the process. From showing us the property to paperwork, David has always been a great communicator and has always got back to our queries promptly. Thank you David for making sure our experience has been so smooth!
3/5
GoogleRating only, no written review.
5/5
GoogleSuperb and caring from nice oeople
5/5
GoogleTHE STAFF I HAVING BEEN DEALING WITH COULD NOT BE ANY BETTER SO HELPFUL, FRIENDLY AND VERY PROFESSIONAL MAKING MY EXPERIENCE VERY EASY
5/5
GoogleVery smooth and helpful people. Would definitely work with again :)
5/5
GoogleWe were shown an amazing property by Stephanie who was attentive, welcoming and very helpful with all our questions. Stephanie / the team went above & beyond as we viewed this home. Thank you!
1/5
Googledo yourself a favour, do not use. not student friendly, despite all their claims. despite them checking house is fit for purpose when move in, it isn't, and then take weeks to do anything to resolve the issues. then try all the usual tricks to deduct from deposit at end of tenancy (lots of things needed cleaning, despite no one in house for the year due to covid, and a full clean before handing over - and much better condition than it was taken over from - and them getting full rent for a year). Just seen the response from the owner - do not lie! I said that £24/hr was an ok, if expensive, amount for a cleaner per hour, I did not agree that it was necessary, or the amount of time taken! Apparently a professional cleaner took 8 hours to clean some light dusting in a small 3 bedroom house. Disgraceful, and blatantly lying about what I said when they phoned up to attempt to intimidate me....NegativeProfessionalism
Hi Andrew. As a guarantor I think it is unfair of you to comment on the behaviour of a tenant you have guaranteed. The damages you mention are in relation to a clean which you have confirmed on the telephone were reasonably charged for the tenancy. The word cleaning can be interpreted in many different ways which is why we obtain the services of third parties who are licensed to give a fair accurate representation of how properties are left at the end of a tenancy. Thanks, Ben
2/5
GoogleRating only, no written review.
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This certainly isn’t the standard of service we aim to provide, and we understand how frustrating it must have been to have appointments cancelled at the last minute. We value your time and feedback, and we will be reviewing what went wrong to ensure this doesn’t happen again. If you would like to discuss this further, please don’t hesitate to contact us directly. We’d like the opportunity to make things right
5/5
GoogleGood experiance
Dear Mehmet, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleAmazing agents.
Dear Ian, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleAwesome agent.
Dear Tanyaradzwa, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleGreat service , many thanks
Dear garry, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleLovely people and very helpful during my rental experience! Nikita was great, always sorted anything that needed doing. 😁 …
Dear Daniel, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleThank you to Nikita for helping me with any issues over past years with the property I have rented through them . Great communication, excellent service given always . Thank you . Lou 😀 …
Dear Louise, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleNikita was so amazing to deal with. From start to finish nothing has been too much for her and she has been very prompt to respond to any queries
Dear O, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleI have used Harker and Bulman for rentals for years and they are always polite, interested and helpful. A great company.
Dear Shane, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
5/5
GoogleWe have been liaising with Karen who has always been very helpful and friendly. She has always been very punctual with repair requests or any other issues that needed sorting. Would highly recommend.
Dear Emmy, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
1/5
GoogleIncredibly unprofessional company lacking any form of integrity or professionalism. Its like a step back to the 1980s in terms of service and setting. Lettings managed by someone with zero expertise in lettings. They have been taken over recently.... avoid
Dear Chris, We are extremely disappointed that you have left 1 star Google review. Harker & Bullman have always strived to provide the best service to both our landlords and tenants for over 30 years. We have a very knowledgeable team that have been with Harker & Bullman for over 8 years with a wealth of knowledge and experience. We have looked into your details and are unable to locate you as a customer of Harker & Bullman. Please can you send an email to myself directly to look into this matter for you at:bhav@harkerandbullman.co.uk with more detailed explanation and we will get back to you. Kind Regards Harker & Bullman
5/5
GoogleNikita at H&B was brilliant through our time as tenants. We had effective communication in the two years she was overlooking us as tenants and was on the ball with any queries we had.
Dear Nick, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
4/5
GoogleWe have been renting a property with H&B since 2021, and have a lovely place we call home. Through effective communication with Karen, we have been allowed to make some changes to suit us, which makes our home more personal, and less of a property that belongs to someone else, (although we know it does). Any issues we have experienced, or advice needed, Karen has been more than helpful to ensure our needs are met. Thank you for all you do, we really do appreciate it, and wouldn't be here without you! Would we recommend?? Absolutely yes!
Dear Sue, Thank you for the 5 Star review i will pas this onto our team. Kind Regards Team H&B
4/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleDani was suavé with her touring, and we were very pleased
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
