1/5
GooglePlease, please do not use this company!!! TL;DR … More
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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more
★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
- Nicholas Humphreys Manchester323 Wilmslow Road, M14 6NW547 reviews · 547 on Google (4.2)18 in the last 90 days
- Nicholas Humphreys Nottingham6 Lenton Boulevard, NG7 2ES438 reviews · 438 on Google (4.3)17 in the last 90 days
- Nicholas Humphreys Stoke On Trent42 Piccadilly, ST1 1EG335 reviews · 335 on Google (4.6)10 in the last 90 days
- Nicholas Humphreys Burton Upon Trent183 High Street, Abbey Arcade, DE14 1HN274 reviews · 274 on Google (4.1)1 in the last 90 days
- Nicholas Humphreys Derby15 Friar Gate, DE1 1BU243 reviews · 243 on Google (2.9)6 in the last 90 days
- Nicholas Humphreys Norwich134 Dereham Road, NR2 3AF235 reviews · 234 on Google (4.7)20 in the last 90 days
- Nicholas Humphreys Hatfield82 Great North Road, AL9 5BL172 reviews · 172 on Google (3.8)5 in the last 90 days
- Nicholas Humphreys CanterburyOffice 8, Marshwood Close, CT1 1DX158 reviews · 158 on Google (4.8)23 in the last 90 days
- Nicholas Humphreys WimborneNicholas Humphreys, 2 Park Lane, BH21 1LD120 reviews · 120 on Google (4.5)3 in the last 90 days
- Nicholas Humphreys Sheffield WestOffice G10, The Redlands Business Centre, 3-5 Tapton House Road, S10 5BY93 reviews · 93 on Google (4.8)1 in the last 90 days
- Nicholas Humphreys Portswood (Southampton)49 London Road, SO15 2AD91 reviews · 91 on Google (3.4)1 in the last 90 days
- Nicholas Humphreys NorthamptonNicholas Humphreys, 141 Adnitt Road, NN1 4NH57 reviews · 57 on Google (3.5)5 in the last 90 days
- Nicholas Humphreys DurhamSuite 6a Kingfisher House, St John's Road, DH7 8TZ47 reviews · 47 on Google (3.6)2 in the last 90 days
- Nicholas Humphreys Portsmouth5 Sovereign Gate, 308-314 Commercial Road, PO1 4BL38 reviews · 38 on Google (3.9)0 in the last 90 days
- Nicholas Humphreys Leicester79 Queens Road, LE2 1TT33 reviews · 33 on Google (2.7)0 in the last 90 days
- Nicholas Humphreys Sheffield CityBlades Enterprise Centre, John Street, S2 4SW27 reviews · 27 on Google (4.7)0 in the last 90 days
- Nicholas Humphreys BirminghamLonsdale House, 52 Blucher Street, B1 1QP19 reviews · 19 on Google (4.0)0 in the last 90 days
Reviews on Google
Showing 2,923 reviews on Google only. Show every review
Google1/5
GoogleThe worst estate agents around. Please, please avoid at all costs. -did not take monthly meter readings as promised despite being a 1 min walk from my apartment causing me to pay 2-3x the actual amount due / month -ignored a persistent mould problem in the building (and then blamed me upon move out) -improperly inserted windows, broken boiler, broken hob, leaky tap, and improperly fitted key were not addressed until I literally had to go into the office and demand they fix it after ignoring my emails for 6 weeks And so, so much more. If you want a comfortable, stress free moving and living experience, look literally anywhere else.
5/5
GoogleVery pleased. Humphreys succeeded in installing my new tenants only 5 days after the initial viewing. Lisa is super efficient managing the contracts, referencing and admin etc, communicated well and kept me up to date throughout.
5/5
GoogleThe team have been very efficient and provided excellent communication and service. They know their job well and we fully recommend them.
5/5
GoogleVery Professional approach. Can deal with this Agency with all our Purchase/Sale of properties and Tenancy requirements..
Agent replied · 31 December 2024
Hey Lalit, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
5/5
GoogleMy experience with this agency (Sheffield West branch) has been excellent at all stages of the letting process. For my professional let, Nicholas, Sue and their maintenance team were responsive and respectful, making my tenancy comfortable and assured throughout. Thank you! Highly recommended.
Agent replied · 31 December 2024
Dear Denise, Thank you very much for the lovely Google Review you have left for us. We really appreciate your feedback. Sue & I thank you for the way you handled your tenancy with us and how clean the house was when you left. We wish you well in your new venture and please do not hesitate to contact us if we can ever be of assistance should you decide to buy or rent a house in Sheffield. Best wishes and regards, Nicholas & Sue
1/5
GoogleRating only, no written review.
4/5
GoogleIt was nice experience with Lisa Harrison. I was guided all the way and every step was well explained.
5/5
GoogleGreat experience. Lisa Harrison explained everything in details, she's a great staff. Beautiful apartment.
5/5
GoogleI have recently moved out of a house I rented through Nicholas Humphreys. The staff were very helpful in guiding me through the process, Steph in particular. I thank Nicholas Humphreys for an easy move out process.
Agent replied · 31 December 2024
Thank you very much Adrian!
5/5
GoogleI have worked with the Nicholas Humphrey’s team for several years. I have always been extremely impressed by their professionalism and commitment to both tenants and landlords. In more recent months Steph has headed up the team, including Sahil, and she has undoubtedly taken the business to an even higher level. It’s a pleasure working with you guys and would highly recommend their services whether renting or as a Landlord. Regards Andy
Agent replied · 31 December 2024
What a lovely review thank you very much Andy
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from David. Everything managed efficiently.
5/5
GoogleThe team at Nicholas Humphries have been incredibly helpful, they allowed me to move my belongings into the flat early as my tenancies didn't overlap by 2 days - it has made the move so much less stressful, Thank you David & William!
5/5
GoogleThe Team at Nicholas Humphreys inherited a difficult situation with multiple properties. They acted with calm professionalism and attention to detail Due to their swift and attentive actions , we are now operating well. Thankyou.
1/5
GoogleTerrible estate agents. Lived in a property rented through them for 2 years. Was absolutely filthy when I moved in, stank of smoke, had not had cleaners in. On viewing there was water damage on the bedroom ceiling, was told there was no leak and previous tenant didn't report anything. As soon as it rained water came through. Was a battle to get it fixed and they only fixed the roof not the hole/caving in internal ceiling. Oven was ancient and didn't work so needed a new one putting in. Bedroom radiator broke and took over 2 months to be fixed, spent winter having a bedroom that was an average of 7 degrees. Windows all loose and wobbled in the wall when closing them, could feel the draft and see the curtains moving but my email about it ignored. Handed notice in, took keys back and heard nothing. Had to ask for deposit back. Had it returned then a week or so later got an email saying they were doing an inspection and to ensure it was clean and tidy, I'd not lived there or had keys for a month and already had my deposit back! It's back on the market now, price increased by £75pcm. From the photos they've put new flooring in which it desperately needed but I can see some plants my movers accidentally left still on the windowsill so again cleaners not been in (we did clean it before leaving at least, except the cupboards we didn't use because the last tenent left them so filthy) Kitchen has had it, was told on viewing the landlord was going to do it after the next tenant, clearly a lie as it's still the same! Honestly if you can afford to use another agent, please do!
5/5
GoogleI am not one to leave reviews usually but... this is the quickest process I have ever experienced in terms of finding a house and signing up as someone who moves quite often. Danielle was extremely helpful and was prompt in answering any questions I had throughout the process (which were many). She also made sure to stay on till I completed the process. I am extremely grateful to her for making this usually stressful process a breeze. I highly recommend them.
5/5
GoogleI’ve had a really enjoyable experience whilst with Nicholas Humphrey’s, they have kept in regular communication with ourselves and deal with any queries we have in quick time. Special mention to our property manager Shelley who has again been in constant communication with ourselves dealing with any issue we have making our time at the house a pleasurable one. Would recommend.
1/5
GoogleAwful housing quality and do not fix re occuring issues in the property! Do not rent with these!
5/5
GoogleKevin resolved the issues I had in a pleasant quick and timely manner and was professional throughout
5/5
GoogleI can honestly say jenny and her team were nothing but amazing from start to finish the professionalism was superb and would highly recommend her her team and nicholas humphreys in general for and sales and letting needs I will most certainly be using them again in the future 5 stars
5/5
GoogleWe have been using Nicholas Humphreys to find tenants for our rental properties. The process has been completed smoothly every time and we have been kept informed following viewings and applications. Can highly recommend.
5/5
GoogleI have used NH for 5 years now and from a Landlord perspective, I have always found NH to be very professional, friendly and on-the-ball. My contact Andrew is great at keeping me informed about on-going jobs, putting me in-touch with tradespeople as and when necessary, sorting out any queries I might have and most importantly helping me to keep the properties let.
5/5
GoogleWe thoroughly enjoyed our stay in this property and did not face any issues during our time here. The management team was extremely cooperative, and we were very pleased with the services provided by Nicholas Humphreys Estate and Letting Agency - Stoke-on-Trent. In particular, we want to extend our heartfelt gratitude to Daniel. He was incredibly cooperative, helpful, and kind throughout our stay. He went above and beyond to assist us, and we have immense respect for him. We will always remember his kindness and support. Thank you for making our experience so positive.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 2016
2016 1 Bronze The Negotiator Awards 2016 winners
- BronzeThe Negotiator Awards 2016: New Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Nicholas Humphreys
Which Nicholas Humphreys office has the most reviews?
Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
Where are the Nicholas Humphreys offices?
The 17 Nicholas Humphreys offices, by town:
- Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
- Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
- Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
- Derby: 15 Friar Gate, Derby, DE1 1BU
- Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
- Hatfield: 82 Great North Road, Hatfield, AL9 5BL
- Leicester: 79 Queens Road, Leicester, LE2 1TT
- Manchester: 323 Wilmslow Road, Manchester, M14 6NW
- Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
- Norwich: 134 Dereham Road, Norwich, NR2 3AF
- Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
- Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
- Portswood: 49 London Road, Portswood, SO15 2AD
- Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
- Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
- Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
- Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
