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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
GoogleI spent the last couple of months working with Steph and the team in Norwich and found the experience to be first class. Clear communication and timely responses to my enquiries. Would have no hesitation in recommending their services.
Thank you for your review Stephen and thank you for the feedback
5/5
GoogleThey are so far the best agent that I have used in recent years, and currently enjoying their first class support services. I was referred to the firm last year when the student letting season was almost over and it took Stephanie Grey just a month to secure new tenants. This is a big feat since other High Street Agents failed to deliver for months!. With Nicholas Humphreys, I also enjoy excellent customer service and they swiftly respond to emails and ensure your needs are professionally and promptly resolved.
5/5
GoogleWe have worked with Humphreys for a number of years and they are consistently provide a service that is diligent and efficient. When a tenant recently decided to move, they found a new tenant immediately and made the transition incredibly smooth and painless.
5/5
GoogleShelley was brilliant the entire time throughout our tenancy and always went above and beyond to help us with anything from fixing a sticky window to even trimming the hedges for us!
4/5
GoogleWas an easy process of claiming keys and the people at humphreys are amazing so quick with responses and questions. Only let down would be how clean the property was when moving in as it needed a full deep clean before unpacking half of the belongings. With the big deposit was expecting more appliances to be provided then just a tv and a small travel kettle.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleVery proactive and transparent letting agency
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your review! Kind regards Jack Flanagan
5/5
GoogleBeautiful KInd the best agency i have ever had All thanks to sir william
Thank you for your review Daniel, we are glad to hear Will has gone above and beyond to help you out during your tenancy Kind regards Jack Flanagan
4/5
GoogleVery nice, helpful people. Customer service is good with quick reply/callback times.
Hi Laura Thank you for your positive feedback, we would love to hear how we can make this 5 star for the next person so we would really apricate it if you would reach out to us to give this feedback so we can improve even more Kind regards Jack Flanagan
5/5
GoogleI can confidently recommend Nicholas Humphreys to anyone! They are the best lettings agents in Hatfield who will make your tenancy experience a seamless one.
Hi Soorya, we really appreciate the review and are glad you enjoyed staying in our house as much as we enjoyed having you as a tenant! Kind regards Jack Flanagan
5/5
GoogleThis Agency is very considerate and they always provide cleaners to tidy the house. Whenever their is any maintenance issue, they try as much as possible to get it done immediately. I will definitely continue staying in one of there properties.
Hi Michael, thank you very much for your review. We are happy you have had a pleasant experience staying in one of our houses Kind regards Jack Flanagan
5/5
GoogleA fantastic letting agency. They ensured I and other tenants were comfortable. Checks were conducted routinely to identify and fix faults in the house. Whenever I had any queries, Jack and Tadi were quick to respond. I will highly recommended them.
Hi Emeka Thank you so much for your positive feedback. We are glad you have had a good time staying in one of our houses! Kind regards Jack Flanagan
5/5
GoogleI recently worked with Nicholas Humphreys letting agent and couldn't be more satisfied. Their team demonstrated exceptional professionalism and efficiency from start to finish. The property selection was vast and well-maintained, and the agents provided valuable insights into the local market. Communication was seamless, with prompt responses to any questions or concerns. The paperwork was handled swiftly and transparently, with no hidden fees. Moving day was perfectly organized, and the follow-up support has been excellent. Nicholas Humphreys exceeded my expectations in every way. Their professionalism and commitment to customer satisfaction make them a top choice for anyone looking to rent. Highly recommended!
Hi Folashade, Thank you for your review, we are happy you had a positive experience and we have enjoyed having you as a tenant! Kind regards Jack Flanagan
1/5
GoogleTenants are being charged for cleaners to come over and clean the house but its being six months till now The cleaner has not come over yet … More
5/5
GoogleSo professional and extremely attentive to all need. Me and my partner have started renting recently with them, and from the moment we had applied to view, we have been thoroughly happy with the consistent contact and eagerness to meet our needs. Lovely moving in package by them aswell as very quick and swift key collection for move in day. Thank you!
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help
5/5
GoogleNicholas Humphreys and Danielle have been exceptional throughout our tenancy. The property was clean when we moved in, and Danielle has maintained excellent communication with us. She promptly addressed our concerns and guided us appropriately when needed. This final-year tenancy has been fantastic, and we will definitely consider using Nicholas Humphreys again in the future. :)
1/5
GoogleProbably the worse letting agents I’ve had the misfortune of dealing with. The first appointment was cancelled 10 minutes before viewing when I was already on site after driving an hour to get there. The second appointment was a sure thing according to their lettings team and again, it was cancelled right at the last minute. Imagine letting these guys letting out your property. Absolutely appalling service. I’m glad I never ever rented a property from them.
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This certainly isn’t the standard of service we aim to provide, and we understand how frustrating it must have been to have appointments cancelled at the last minute. We value your time and feedback, and we will be reviewing what went wrong to ensure this doesn’t happen again. If you would like to discuss this further, please don’t hesitate to contact us directly. We’d like the opportunity to make things right
5/5
GoogleGreat service. There to help 100%of the time. Any querys or problems answered straight away. Many thanks to lisa harrison for making this a positive experience
5/5
GoogleBeen with them for more than a year and absolutely love them, their understanding and passion for each client is laudable.
5/5
GoogleBali was my property manager and was extremely helpful throughout the entire process. Couldn't fault the process or recommend to students enough!
1/5
GoogleIt is advisable you avoid bills inclusive apartment with the agency and landlord connected to the agency as they will rip you off your money especially towards your end of tenancy. They mostly rent to Africans and threaten them like they live in the country illegally. Students live here legally why threaten them when you have their documents. This agency will make your life terrible with almost twice a week sale viewing. Most of the apartments they manage at Uttoxeter New Road are of same landlord which has bad environment/surrounding.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
