Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

★★★★★ 3/5

Google

Further Update Issue with the property has been going on since November 2023, damp still in chimney. MD not been in contact, however Jack in the office has now assising with us liasing for another quote. Bring back Nakita Horton! Update The owner of the company was very helpful, after raising the issue I had with him direct he followed it up within 24 hours and visited my property to address the issue. He is currently investigating this internally and is keeping me updated during the process. Making a bad experience into a positive experience. Previous one star comment I am a tenant and have been waiting 3 months for a maintenance issue. Chased 6 times by phone and email in the last week and still waiting for Megan to respond. I have given reasonable time to find a solution to the damp in the property and yet we have had no solution after months of raising this with H&B Bear this in mind before renting.

Georgina · 2 September 2024 · Nicholas Humphreys Wimborne

★★★★★ 5/5

Google

So patient, so attentive and very good with our entire move in, duration and move out. Vanessa was always on hand throughout the entire time. Couldn’t recommend more

Kieron · 2 September 2024 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

NO STARS!!!!! DO NOT LET YOUR SONS AND DAUGHTERS RENT FROM THEM!!! My daughter rented a house through them last year in her final year at Uni. On turning up the place was disgusting, DIRTY KNICKERS ON THE FLOOR, BROKEN CHAIRS IN THE YARD, MOULDY BATHROOM, GRUBBY MATTTRESSES, WARDROBE ON THE LANDING, EVERYTHING WAS STICKY AND COVERED IN ALCOHOL and so before moving in it had to be cleaned top to bottom. The house was very rundown but if i'm honest it was no great surprise as it was a student house! My daughter had to request a replacement bed as hers was broken. She rang, emailed, visited and was finally at breaking point after 3 months of poor sleep. She was eventually promised a new bed. IT NEVER ARRIVED. She went to the agency to talk to them face to face and started to cry out of frustration, the man she spoke to (wish I knew his name) LAUGHED at her!!. I then contacted the agency and the rest is history. No-one came out to sort the issues out. Water was dripping through the ceiling from the shower onto the electric light at one point! Nicholas Humpreys have now refused to give the girls their full deposit back due to the house needing cleaning and repairing, LOL, luckily we took photos when they first moved in showing the condition of the property which clearly hadn't been inspected properly as many of the issues they raised were from the PREVIOUS TENANTS. I have no idea what other Estate Agencies are available for student rent in the Manchester area but do yourself a massive favour and stay clear. If you have already signed a tenancy agreement with them- word of advice take lots of photos so you can prove the condition of the property before you move in. They do not answer the phone either so you will always have to leave a voice mail. Parents - sorry but there's every chance you may have to deal with them from time to time . Good Luck!

NICOLA · 2 September 2024 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

Rating only, no written review.

Paul · 2 September 2024 · Nicholas Humphreys Stoke On Trent

★★★★★ 5/5

Google

Excellent customer service with a very informative, professional approach

Lesley · 2 September 2024 · Nicholas Humphreys Stoke On Trent

★★★★★ 5/5

Google

Brilliant company, very helpful customer support , nice properties, happy with the services

Dads · 2 September 2024 · Nicholas Humphreys Stoke On Trent

★★★★★ 4/5

Google

The team was professional, responsive, and genuinely committed to helping me find the right home. They guided me through the process with clarity and patience, answering all my questions and addressing any concerns I had. They also managed to get me a place in under a week!

Sneha · 2 September 2024 · Nicholas Humphreys Stoke On Trent

★★★★★ 5/5

Google

I've been working with Humphries for over five years to buy and rent properties in Stoke, and I can't speak highly enough of their services. The team is incredibly knowledgeable, professional, and proactive. They consistently go above and beyond, offering unwavering support and always going the extra mile. I would highly recommend them without any hesitation.

Liam · 2 September 2024 · Nicholas Humphreys Stoke On Trent

★★★★★ 1/5

Google

Rating only, no written review.

Davalgari · 2 September 2024 · Nicholas Humphreys Hatfield

★★★★★ 1/5

Google

Worst ever experience. Highly NOT recommended for students studying at the university

Saad · 2 September 2024 · Nicholas Humphreys Hatfield

★★★★★ 4/5

Google

My stay at Nicholas Houses was pleasant. I trust they will continue to provide quality services both now and in the future.

Adesuwa · 2 September 2024 · Nicholas Humphreys Hatfield

★★★★★ 5/5

Google

Rating only, no written review.

Sinead · 9 August 2024 · Nicholas Humphreys Canterbury

★★★★★ 1/5

Google

Varsity/Nicholas Humphreys Canterbury… where to start. They are a money grabbing, soulless company, who quite clearly absolutely have zero interest in their tenants. They have done nothing but mess me around for the whole year. Always ALWAYS get any communications with them down on paper/email - do not accept phone calls as they will say one thing, and then later lie and say they never said XYZ and you can't prove it because it was said over the phone. If I could rate zero stars I would. Here's a few of the MANY issues I had...: 1) they sent me a document saying I was entitled to half rent over the summer which was one big payment encompassing the holding deposit and half rent. And they confirmed this numerous times. And then in October, after I had budgeted accordingly for the coming months, they sent me a barrage of emails claiming I owed them £645. Naturally I was quite shocked, and asked why. They said I was in rental arrears. I looked back through my bank statements and showed them all the payments. They said I had not paid August rent. So I showed them the doc that said I was entitled to half rent. They said this was a clerical error on their part, give them the money. I did not have that sort of money kicking around. They then contacted my father in November for the first time and threatened to take him to court. As he had survived an almost fatal heart attack less than six months before that, I did not want him being stressed out whatsoever. And therefore I put myself in overdraft to pay these people off for their own mistake so they wouldn't stress my very ill father out and potentially cause him to have another heart attack. 2) in my lease agreement, it stated that all bills were included including internet and TV licence (would be a communal licence for the lounge TV set). A month into the tenancy, Varsity/Nicholas Humphreys backed out of the internet and shirked it off onto us the tenants, saying it was our responsibility to pay for it. I emailed them with quotes and screenshots of the lease agreement… I was ignored... totally ignored. Six months into the tenancy, a letter from TV licensing was put through the door saying the house did not have a TV licence, followed by more letters over the coming months. Considering this was included in what we were being charged and a TV licence was not being paid for, I was less than pleased. Charging people for services and then not paying for said service and keeping the money charged is fraud. 3) I was out in town doing some errands, a viewing had been scheduled for the house. I left my room and study locked as I always do when I go out. I come back to find the front door unlocked and my bedroom door left unlocked and physically jammed open, along with my neighbouring housemate’s bedroom door. My study is also unlocked. This voids my insurance for my belongings as the building was no longer securely locked. 4) I had locked myself in my study to do some work, I am autistic and listen to music when I do my university work. A viewing was scheduled for the afternoon I was in my study. My bedroom was unlocked so I could access my belongings if I needed to. The viewing took place. A few hours after it had taken place, I needed to go and get my phone charger. I went to go into my bedroom… only to find that the viewing agent had locked the bedroom door, and therefore locked me out of my own room. The keys were inside the room itself and not accessible. I had to call the landlord’s emergency locksmith to come and unlock the room with the master key. They shirk responsibilities between them and the landlord like ping pong, not even joking. My other former housemates had similar issues to me and experienced being ping ponged around all the time because neither the agents nor landlords wanted to take responsibility for the issues arising. There are so many more issues with this company, I just cannot be bothered to type them up. Bottom line though, students! Avoid this company like the plague!!!!!!!

Jake · 9 August 2024 · Nicholas Humphreys Canterbury

★★★★★ 4/5

Google

Rating only, no written review.

Leo · 9 August 2024 · Nicholas Humphreys Durham

★★★★★ 5/5

Google

The team at Nicholas Humphreys were amazing in assisting us with buying our home. Communication was excellent and everything flowed really nicely. We felt very comfortable throughout the process, thank you so much to the team! 🙂 …

Charlotte · 9 August 2024 · Nicholas Humphreys Durham

★★★★★ 5/5

Google

Amazing flat, very nice agents and quick to solve any issues. Got me in my flat within 2 days. Very impressed!

Chloe · 8 August 2024 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

It has been wonderful from the first call till I finally moved in my new flat.The staff is amazing and helpful I can keep mention of Lisa Harrison a top professional readily reliable at all times. Thanks so much Lisa and Nicholas Humphreys in general.

William · 8 August 2024 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

Lisa has made sure the process of moving has been stress free for me. She has been very professional and quick with delivering paperwork, and answered all questions I've had. I'm very happy with how each step of the process has gone.

Raven · 8 August 2024 · Nicholas Humphreys Derby

★★★★★ 5/5

Google

The service is excellent. They promptly respond to queries.

Morgan · 8 August 2024 · Nicholas Humphreys Sheffield West

★★★★★ 5/5

Google

I moved to Sheffield after completing my masters degree and came across Nicholas Humphreys, my move was smooth. I rented a room (mini studio as I call it) and had an amazing stay (almost 2 years). The landlord/landlady were incredible, very kind and respectful even though they own the property they still respected my space. The agents (Nicholas and Sue) were very helpful , respectful and kind as well, I could pop them a message or call them at any time and they would make sure to help me out ASAP. Thank you for making me feel safe and comfortable in a foreign land/city.

Anne · 8 August 2024 · Nicholas Humphreys Sheffield West

★★★★★ 5/5

Google

When we first started thinking about renting out our property, we contacted a few management companies, including Sam at Nicholas Humphreys in Norwich. My husband said that he had a good feeling about Sam and once he arrived and was very patient and helpful with all of our questions and was genuinely happy to help with everything, we quickly cancelled our other meetings as it just felt that this was the right company for us. After our initial meeting with Sam, Steph came over to take some photos and to have a chat with us about the agreement and was again, very helpful and patient with us! She has been an absolute pleasure to deal with throughout and has always been super friendly and responsive. Even bringing us biscuits on a stressful 'key handover day!' She made us feel really calm and couldn't help enough. She is an absolute asset to this company and we would absolutely recommend Steph, Sam and Nicholas Humphreys in general. Thank you all so much for making it so easy :)

Pope · 5 August 2024 · Nicholas Humphreys Norwich

★★★★★ 5/5

Google

Superb and caring from nice oeople

Doug · 4 August 2024 · Nicholas Humphreys Norwich

★★★★★ 5/5

Google

I am a contractor to Nicholas Humphreys and this is one of the best estate agents in Norwich . I’d like to thank Stephanie head of lettings always helpful and very prompt response??

Mark · 4 August 2024 · Nicholas Humphreys Norwich

★★★★★ 5/5

Google

I've been a landlord with Nicholas Humphreys for around 5 years now and have found their office team to be incredibly helpful and responsive. They have taken all the stress out of renting my property and I couldn't recommend them more! Thanks to Sam, Steph and the friendly office team.

George · 4 August 2024 · Nicholas Humphreys Norwich