5/5
Rating only, no written review.

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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Rating only, no written review.
1/5
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5/5
Gary was very helpful, sorted out out toliet as it wasn’t flushing properly
5/5
Gary was lovely helping with any issues we had in our flat, particularly helping with my bedside table
1/5
Do not rent from Nicholas humphreys! Genuinely the worst experience I’ve ever had. So many problems with the house and took months for anything to be fixed but most issues were never fixed as they like to ignore their tenants. Now they are trying to withhold our deposit when all the issues in the house were already present when we moved in!
5/5
I was on a viewing today. Yesterday I call them to ask if they have any properties to rent. They arrange viewing on the next day after I asked them. To be fair, this is the first agency that I found really effective. The person who was showing me the flat was friendly and helpful. I’m happy to cooperate with this lovely agency. Hope to find a flat soon.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Just moved in and there have been a couple issues since the place has been newly refurbished but the agent has been very attentive and responsive:)
5/5
Had an issue with the WiFi when moving but Nick went out of his way to help us sort the issue very appreciative of him for doing this!!!
5/5
Very understandable and straight forward tenancy agreement, i had no issues with anything, and theres also help options if needed. Great service allround!
5/5
It has been a pleasure for me to have this agency to find my house. Their service is excellent and the speed and availability they had with me left me delighted. Thanks
5/5
Fantastic experience with Nick and the team at NH. I’m a landlord of a HMO, and the advice and guidance from them has been brilliant. Thoroughly recommend
5/5
Fantastic experience, received all the help I needed from very friendly staff. Have been very anxious about housing but these anxieties were quelled quickly when talking to the agents. Cannot thank them enough
1/5
I wish I had checked the reviews here earlier If you are an international student do not bother with them. They will cancel you bookings and viewings at the last minute claiming someone has paid , they will also post properties they dont have and waste your time and resources. I travelled down from london on different occasions only to be given the same story.
Hi, Thank you for your message and it is disappointing you have left us with a one star review. As explained, you booked in a viewing at 10am on a Tuesday 24th, and we received a booking for the property overnight Monday 23rd evening whilst our offices were closed. When we found out about this at at first thing in the morning on Tuesday, we notified you via phone call and rescheduled you in for another viewing later in the afternoon at 2pm as we understood your situation and were willing to find a way to not make this a wasted journey for you. However it is unfortunate this property was also taken too which I notified you about the second it happened at 12pm. We are currently in a place in late September where many students are desperate for accommodation and we must keep advertising properties until somebody has reserved a property. Some of these viewings happened on Friday and Monday. Although I appreciate you travelled far, we're unable to give priority to anybody or offer any special treatment as many people are in a similar boat to yourself. If you notified us that you were having to travel quite far, we'd have happily facilitated an initial video call or video of the property if you were comfortable reserving on that basis as we use this service to facilitate international students or students who would be forced to travel quite far. As previously mentioned, we have saved your information on our system and we will notify you if a similar property does come up. Although I understand it is infuriating when a property is reserved on the same day as your viewing, if you could re-evaluate this review it would be appreciated. However our advise is to search around PAL Registered Agents like ourselves within Hatfield and ask for their room availability. However please consider you are amongst hundreds of students who are currently searching for last minute accommodation and there isn't enough accommodation for all, so this event where a property is reserved during your enquiry is fairly common at this time of year. I would personally suggest if you are looking for accommodation for September 2025, you should start looking from January. I wish you well in searching for a property in this busy time and once again if another property does come up, we will notify you immediately. Kind regards, William Beaty, Lettings Manager
5/5
Have been renting with Nicholas Humphrey’s Hatfield for a few years and have to say they’re one of the best, not only do they care about their tenants but always strive to make it work with whatever query you have. They handle all and any concerns and are easily accessible if there are issues. Great team!!
Hi Ashely, Thank you so much for your kind words and for sharing for others to see too. We have enjoyed having you as a tenant over the last couple of years and wish you the best of luck going forward. Kind regards Jack Flanagan
1/5
Absolutely useless. Do not rent from these people
1/5
List flat shares as one bedroom properties on Rightmove
4/5
Worked with the team for a student let, they were super helpful, answered all questions to ensure that the property was ready for move in day. There were a few hurdles to overcome but the team were there for each and every one. Thank you.
5/5
We were thrilled with the service provided by Robbie, Sam and the team at Nicholas Humphreys Durham. They were very knowledgeable and always happy to help with any questions we had during our house move. They regularly kept us up to date of any developments and guided us through each step of the process. We would like to say a huge thank you to the whole team! Mary & Chris
5/5
My experience with them has been fantastic. It has always been easy to contact them and if there are some problems they always solve them. They are really professional. Highly recommended.
Dear Israel, Thank you very much for your lovely review. We are delighted to hear that you were happy with the service we gave you whilst renting one of the properties we manage. We wish you well for the future and please feel free to contact us should you ever need assistance in Sheffield. best wishes and regards, Nicholas & Sue
5/5
Rating only, no written review.
Thank you very much for the review!
5/5
Extremely wonderful agency. Very easy and there to answer any questions that you may have. Also very understanding and I couldn’t recommend a better company to go with if you’re wanting to rent a property!!
5/5
Very pleased with the service from Jack, though I did find the goodlord system a bit annoying and long wider got there in the end
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and it’s fantastic to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help
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Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.