5/5
Best
Agent replied Β· 31 December 2024
Thank you for your review Alna Kind regards Jack Flanagan

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2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Best
Thank you for your review Alna Kind regards Jack Flanagan
4/5
Great service and great quality houses! Any call we try to make they are on the case from straight away. Brilliant customer management.
Thanks for the review, we would love to know what we can do to give that 5 star service. Please contact us via email or call the office and we would love the feedback if you have a minute Kind regards Jack Flanagan
4/5
We've been renting though NH for a quarter now. So far, there has been no issue with their serivce and employees are super friendly. An option to explore or just to be informed about individual bills apart from the Unihomes would be helpful, I think. I'd recommend them to whoever is reading this.
Hi Rutiraj, Thank you for your review. We are always here to help our tenants with setting up bills and pointing you in the right direction. If this is something you still need help with please contact our office and someone will be able to help Kind regards Jack Flanagan
5/5
Jack, Will and Tadi are a great team, their customer service is exceptional and all their properties are very well maintained, I would highly recommend if you are looking for a room to rent!
Hi Ashil, Thank you for your kind words, we are glad you have had a positive experience with Nicholas Humphreys Hatfield. Kind regards Jack Flanagan
5/5
Our tour guide, Stephanie Gray, was wonderful and very informative. Absolutely amazing!!
Thank you Adrian for the review!
5/5
I rent through Nicholas Humphrey. Sahil Bhardwaj was friendly and helpful when showing around houses, and Stephanie Gray was incredibly invaluable when we had trouble with our electricity. Our landlord is incredibly hands off, so I am glad we've had Nicholas Humphrey to turn to when we've had issues with our house.
Thank you so much for your lovely review!
5/5
Nicholas Humphreys has a dedicated team with a professional approach when dealing and handling tenancy issues. They respect tenants and we appreciate their commitment and support that they rendered throughout our one and half year tenancy tenure. We would like to continue doing business with Nicholas Humphreys and we strongly recommend them to any prospective client.
We really appreicate your detailed review thank you!
5/5
Can't thank the team enough for the consistent quality of service delivered. In person or on the phone you guys are A1. One very happy client!
Thank you so much for the fantastic review! Weβre thrilled to hear that you've received consistently great service from the team, whether in person or over the phone. It means a lot to know weβve made a positive impact. Always here if you need us!
5/5
We have dealt with Richard Peters in the Derby Friargate office for many years now. I have to say he is probably the most professional and efficient person I've encountered in this business across the years. Unfailingly polite, professional and efficient. He is an excellent asset to the business.
2/5
Rating only, no written review.
5/5
Highly recommend Emily, from start to finish the process has been super quick and easy for our new home. Emily has responded quickly with my 101 questions and emails, whilst maintaining professional but approachable.
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and itβs fantastic to know we met your expectations. If you ever need assistance in the future, donβt hesitate to reach out, weβre always here to help
5/5
I went through Nicholas Humphreys for a rental and told the lovely Emily what my requirements were. Also, how difficult it was finding somewhere suitable. Emily was so personable and professional, finding the perfect place, I can now call a home. The process was straight forward with very little effort on my part, moving is hard enough. Thank you Emily you are a star π in every sense.
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and itβs fantastic to know we met your expectations. If you ever need assistance in the future, donβt hesitate to reach out, weβre always here to help
5/5
I have just had the pleasure of finding a property via Nicholas Humphreys in Wimborne. I rarely leave reviews but the service I received from Emily Price was outstanding. Emily was utterly professional whilst also showing kindness and understanding. She is so organised whilst being the most lovely, approachable person. Thank you for making a stressful move so much easier.
Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at Nicholas Humphreys. Our team strives to provide the best service possible, and itβs fantastic to know we met your expectations. If you ever need assistance in the future, donβt hesitate to reach out, weβre always here to help
5/5
Very quick and easy process start to finish. Will definitely be going straight to these next year when trying to find my final year house. We had all our chats with David who made this process very easy and straight forward.
5/5
Had viewings for numerous properties, mostly conducted by David. Very professional and kind when showing us round. Was able to answer any queries we had on the house which made our lives so much easier. Would highly recommend Nicholas Humphreys and David for making life so simple in the process.
5/5
Have been with Nicholas Humphreys the past year and absolutely brilliant! We were recently given a tour of a property by David and couldnβt have asked for a better estate agent! He had loads of information and was absolutely lovely to us all. Amazing estate agent!
1/5
So poor. We're around 3 months into our tenancy and so far I found a sock in the middle of my room when I first opened the door because they obviously hadn't even tried to clean. Dead bugs on top of our kitchen cupboards. Half the lights didn't have bulbs in. One of the curtain rails is broken and the curtains have brown stains on them. The mattresses are disgusting and need replacing. No kitchen appliances or hoover which for a student house is very unexpected. We waited nearly 2 months for our shower to get fixed because it was leaking through the kitchen ceiling. I went home for a few weeks and my pan and chopping board in my kitchen cupboard were growing mould and were green and furry. There is mould and damp everywhere in the house despite us ventilating the house and having the heating on as advised. I cannot believe they think it is acceptable to leave people living in a situation like this especially young people who have barely experienced the world. I do not recommend them at all. I will have to write more about it at the end of my tenancy and whether we actually get our deposits back even though the keys were given to us in a poor state - we even had a lose unprotected wire hanging from the ceiling.
5/5
Great experience. Friendly staff and very respectful. Highly recommend them.
Hi Ali, Thank you for your review, were glad you have had a good experience and have settled in well. Kind regards Jack Flanagan
5/5
Rating only, no written review.
Thank you for your review Nicholas Kind regards Jack Flanagan
5/5
been very seamless and had no issues
Thanks for the review Brogan, we are glad you've had a positive experience with us Kind regards Jack Flanagan
5/5
Helpful and prompt responses. A smooth and ideal experience while renting a student house.
Thank you for your review Alana, we are glad your experience with us has been good Kind regards Jack Flanagan
5/5
Really friendly and helpful service, forthcoming with any information to help with the process. Responded quickly and politely to any questions. Brilliant team
Hi James, Thank you for your review and hope all is still well with the property! Kind regards, Will Beaty, Lettings Manager
4/5
Its been lovely living under them. They are friendly and approachable on phone and in person. The services and living space are adequate except for the older furniture but its liveable
Thanks for the review, we would love to know what we can do to give that 5 star service. Please contact us via email or call the office and we would love the feedback if you have a minute Kind regards Jack Flanagan
5/5
A really quick and efficient turn around with some maintenance repairs. Thank you Gary and Nicholas Humphreyβs.
Hello, Thanks for a great review! Kind Regards Jennie
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Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.