5/5
Rating only, no written review.

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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Rating only, no written review.
5/5
Really helpful and gave us recommendations for properties he felt would be most beneficial to us.
5/5
Great guy good houses
5/5
Rating only, no written review.
5/5
Brilliant help, super kind, highly recommend
5/5
Kevin was great. Took us around multiple houses even though we arrived late and he had already been round them all.
1/5
I cannot stress enough how terrible my experience was with this letting agent company. Their customer service is not just poor, it’s practically non-existent. They don’t respond to emails or calls in a timely manner, and when they do, they provide no real answers, just empty promises. It feels like you’re chasing them for basic assistance, and when you do manage to get hold of someone, they’re either dismissive or downright rude. The worst part? They seem to thrive on exploiting people, especially when it comes to taking your hard-earned money. They charge exorbitant fees for even the smallest things, like administrative charges that don’t seem to have any justification. They’ve got a knack for finding ways to take your money at every turn. For example, they constantly hound tenants with ridiculous “cleaning fees” or “maintenance costs,” and when you ask for any proof or breakdown, they either refuse to provide it or give you vague, evasive answers. But what really takes the cake is how they accuse tenants of damaging property without any proof. After I moved out, they claimed that I had damaged various items in the property. When I asked for evidence, photos, repair reports, anything, they couldn’t provide a single shred of proof. They simply pointed to things that were already worn or damaged before I moved in and insisted I was responsible for them. They didn’t even take the time to carry out a proper check-out inspection with me or provide a clear inventory when I moved in. It’s just their way of pocketing more money, and I felt completely powerless to dispute it. It’s incredibly frustrating, and I honestly feel like I’ve been scammed. They don’t care about the people renting from them, only how much they can get away with charging. Do yourself a favor and avoid this company at all costs. There are plenty of other letting agents out there who actually value their tenants and offer transparent, fair service. This one is just in it for the money, and it shows in every interaction.
5/5
Very helpful when problems arose and very quick to answering any questions.
5/5
Home at its best. Try Humpreys!
5/5
Rang this agent up looking for help finding a 5 bed student house. On the same day, I was sent an email with several links to houses which fit my requirements and a viewing was booked there and then. Kevin was so lovely and helpful! Offered really good advice about rental market, bills packages etc. He showed me around 5 houses which were all really good contenders in our search. Would highly recommend!! Thank you Kevin! :)
5/5
Kevin gave us a tour of 2 properties. He was very friendly and professional. Made sure that we could ask any questions and made the viewings pleasant
5/5
The advice & service we've received from Chris @ nicholas humphreys has been invaluable & second to none. His experience & professionalism is a quality that's hard to come by these days. Very happy, we've Sold stc within a few days of viewings.
4/5
Banging
5/5
Always an absolute pleasure to deal with the team.
5/5
Helped with any and all questions I had and got us a house we wanted quickly
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
kev was very helpful, showed us a lot of houses that we liked.
5/5
Kevin was very helpful with showing us round
5/5
Easy come. Easy go. Easy move. Best in the area
5/5
Nick @ Nicholas Humphreys has taken over the management of my property and his level of attention and professionalism has been absolutely fantastic
5/5
Absolutely great service...Customer-friendly and reliable. Thank you.
5/5
Rating only, no written review.
5/5
Sam was very helpful when me and my partner viewed one of the properties
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.