★★★★★ 1/5
GoogleI want to preface this review by saying that prior to becoming Nicholas Humphreys, we never had any complaints with Harker & Bullman in Wimborne, as tenants. However, since being acquired we found the service absolutely awful. Not only that but upon vacating, we ended up in a TDS Dispute as the agents were trying to unfairly deduct from our deposit for so called 'fees' which we never saw any evidence for. Unsurprisingly, we won the dispute and got our deposit back but this took months. I personally would avoid Nicholas Humphreys at all costs.
Alice · 12 March 2025 · Nicholas Humphreys Wimborne
Agent replied · 13 March 2025
Dear Alice,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like to address the concerns you’ve raised.
Regarding the deposit dispute, we would like to clarify that Alice was on a 12-month tenancy agreement, which she agreed to at the start of the tenancy. This included the terms and conditions related to charges and fees, which were clearly outlined in the contract. Upon being released from the contract, Alice initially agreed to the charges but later contested them, leading to the TDS dispute. While the adjudication process ruled in her favour, we want to emphasise that all charges were applied in accordance with the agreed-upon terms of the tenancy.
We understand that the dispute process can be lengthy and frustrating, and we regret any inconvenience this may have caused. Our aim is always to act fairly and transparently, and we appreciate your feedback as it helps us improve our services.
If you have any further concerns or would like to discuss this matter in more detail, please don’t hesitate to reach out to us directly. We value your input and hope to have the opportunity to restore your confidence in our services.
Kind regards,
Nicholas Humphreys Lettings
★★★★★ 5/5
Googlegood viewing and Kevin was very helpful.
Fethie · 12 March 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleSimon came to visit
Simran · 11 March 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleSimon was lovely, very efficient and nice and the work he did was excellent.
Hana · 11 March 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleSimon has been very helpful with fixing numerous issues we’ve had in the house, thank you!
Louisa · 11 March 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleChris has been fantastic. The sale of my property was an absolute nightmare for a number of reasons, none to do with the Estate Agents I might add. In total the sale took 18 months and the buyer was considering pulling out a number of times. Chris managed the whole situation with calmness, professionalism, tenacity and a great deal of patience. Chris has been on top of the situation over the whole time the sale took and was able to offer sound advice when it was needed. It is highly unlikely the sale would have actually gone through had it not been for Chris's time and effort.
I cannot speak for everyone at Nicholas Humphreys Estate Agents, but if they are half as good as Chris, I would recommend the estate agents to everyone.
Martyn · 8 March 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleSimon was thorough in his explanation of what needs to be done to house. Very professional and great vibes!
Lucy · 8 March 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleMy partner and I have had such a lovely experience viewing & all the following steps renting a new place through Nicholas Humphrey’s. Steph’s been fantastic, super quick to respond & helpful in every aspect. Because of this it’s felt WAY less stressful than it normally does finding a new place to live really quickly!
She made the viewing really fun for my partners little boy too, and it’s been a great experience overall. Thanks Steph! Would recommend over & over again. X
Megan · 6 March 2025 · Nicholas Humphreys Norwich
★★★★★ 5/5
GoogleKevin was lovely and answered all of our questions xx
Kimberley · 5 March 2025 · Nicholas Humphreys Manchester
★★★★★ 4/5
GoogleThis review refers solely to the Burton Branch. Professional, thorough, honest, straightforward and easy to both talk to and deal with. My current property manager Amber is a credit to the company. She listens, offers advice and suggestions and has guided me through the details of legal actions. She has one particularly difficult tenant and has been at pains to get him to reply to communications. Backed up by manager Matt, I am more than happy to recommend this company. My one negative observation is that it is at times a tad difficult to follow the logic of the accounts department. They have occasionally referred to themselves as N. Humphreys, but for some odd reason they also go under the title of White Kite.
David · 4 March 2025 · Nicholas Humphreys Burton Upon Trent
Agent replied · 10 October 2026
Hi David
Thank you for your positive feedback!
Kind Regards
NH-Burton
★★★★★ 5/5
GoogleI am a landlord, Nicholas Humphreys have been amazing cannot recommend them highly enough! Special mention for Alison Cross who manages my property!
Sarah · 4 March 2025 · Nicholas Humphreys Burton Upon Trent
★★★★★ 1/5
GoogleVery sarcy tone in the emails when we try and get something fixed/sorted in the house. Very impersonal and commercialised service and empathy nowhere to be seen
Jerusha · 3 March 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleAs a landlord we have recieved fantastic friendly proffesional and efficient service from the Burton team especially Kristie and Alison who are always quick to respond and deal with any queries and advise on any issues ensuring a quick solution! Highly recommend 👌 …
Amie · 28 February 2025 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleShimmi was amazing and very professional.
Tegan · 28 February 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleVery nice good viewing experience very informative aswell
David · 28 February 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleRating only, no written review.
Teddy · 28 February 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleHave dealt with Dan and the team for a number of years now and always treated very professionally. Nothing is too much trouble and the team are very knowledgeable and a pleasure to deal with. Highly recommend and the best agency in Fallowfield by far.
Howard · 27 February 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleI would just like to say a massive thank you to Annie and Debra on Sales they handled the Sale of my house with such professionalism.
I was kept updated how my Sale was going at all times,
Would recommend them thank you again for everything.
Eileen · 27 February 2025 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleWe've had a great experience with Nicholas Humphreys managing our rental properties in Burton and Swadlincote. The team has been professional, responsive, and efficient in handling all aspects of property management. Communication has always been clear, and any issues have been addressed promptly. Special thanks to Amber for her excellent support and dedication. Highly recommended for landlords looking for a reliable and hassle-free management service!
Mi · 27 February 2025 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleI have rented with NH for an umber of years, my property manager Kristie has always answered any queries and arranged repairs in such a quick time frame, really happy here and hope to remain for many more years to come
Me · 27 February 2025 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleRating only, no written review.
Ciara · 26 February 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleChris has been fantastic. He came to me with a plan to maximise the viewings and high-value offers for a property I was selling. He walked me through it clearly and answered all my noddy questions. And his plan delivered! Very chuffed with Nicholas Humphreys. I would totally recommend them if you are looking for experienced and competent estate agents who are willing to go the extra mile.
Syed · 26 February 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleRating only, no written review.
Milo · 21 February 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleRating only, no written review.
Gianluca · 21 February 2025 · Nicholas Humphreys Nottingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
