★★★★★ 5/5
GoogleEmily has been just simply wonderful! So helpful and lovely in helping us get a property! Couldn’t recommend her enough! Thank you so so much!
Olivia · 28 May 2025 · Nicholas Humphreys Wimborne
Agent replied · 28 May 2025
Hi Olivia,
Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire.
We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible.
Thank you again for your kind words, and we look forward to serving you again in the future!
Warm regards,
Nicholas Humphreys
★★★★★ 5/5
GoogleWe have been dealing with Emma Findeis and she has been very helpful with the guarantor process and any questions we have had.
Janine · 24 May 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleSimon was great and really helpful
Xander · 24 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleSimon- was great
Naomi · 23 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleAmazing agency😁 …
Omolola · 22 May 2025 · Nicholas Humphreys Hatfield
Agent replied · 23 May 2025
Hi Adeogun,
It has been a pleasure having you in one of our managed properties and we thank you for the review
Kind regards
Jack Flanagan
★★★★★ 5/5
GoogleKevin was very helpful, punctual and professional.
Gearoid · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleKevin was very welcoming and nice and seemed eager to answer any queries
Nathan · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleKevin was a great estate agent and helped us immensely with finding a house.
Alexia · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 1/5
GoogleRating only, no written review.
T · 22 May 2025 · Nicholas Humphreys Portswood (Southampton)
★★★★★ 4/5
GoogleWe had Kevin show us round, he was very attentive and professional.
Ellie · 22 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleSimon was fantastic today, got everything sorted quickly. Huge help!
Ben · 22 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleYour quick response was greatly appreciated. It was a great relief from that loud annoying noise coming from the boiler. Thanks Vanessa and delyce for your effort to sort out this long ,long complaint I've made. More power to ur company.
Alma · 21 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleI just wanted to take a moment to thank you for the outstanding service we received during our property viewing today. From the very beginning, your team was incredibly responsive, when the property came onto the market, we submitted an inquiry and the process was handled swiftly and efficiently.
A special thanks to Kevin, who showed us the property. He was professional, polite and took the time to explain everything clearly, answering all our questions in detail. He also guided us on the next steps should we decide to proceed, which was incredibly helpful.
This level of service is truly top-notch, and it made the entire experience seamless and enjoyable. Thank you to Kevin and the entire team at Nicholas Humphreys for such a wonderful experience.
Ahmed · 20 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleI have been working with Nicolas Humphreys for years and find them to be incredibly professional and tenant and landlord focused. The office staff are quick to respond even out of hours when emergencies occur.
Keith · 19 May 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleKevin was brilliant at showing us round lots of properties and very helpful answering any questions
Izzy · 17 May 2025 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleRating only, no written review.
N · 17 May 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleAmazing property’s! amazing decor!
friendly service!
very chatty, answered all questions asked!
Very polite!
Sophie · 17 May 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleSimon was super nice! Very kind and lovely to chat to but super efficient, installed our safety blanket and taught me how to use it, super!
Sock · 16 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 2/5
GoogleI’m giving this company two stars purely because the viewing process was smooth and the representative who showed me around was genuinely lovely and helpful.
However, things quickly went downhill after I chose a room and paid a holding deposit. I didn’t hear anything for a month. When I finally followed up via email to find out what was happening, I was suddenly hit with a £700 bill, without explanation or prior communication, and given a deadline at the end of the month to pay it. At that point, I hadn’t even received my tenancy agreement.
I informed them of this, and they then sent over the agreement. I asked if I could split the payment over two months, and they refused via email. However, when I called, they were polite and accommodating, saying it would be fine and they'd make a note of it. The situation was resolved, but it made one thing clear: never email this company, they’re rude and unhelpful over email.
Later, we experienced several maintenance issues, including a burst pipe that caused a kitchen leak and a broken shower. Our landlady, who isn’t responsible for maintenance, had to step in to push for repairs. While the pipe was fixed quickly, the hole in our kitchen ceiling remained untouched for weeks, which was a problem for her as she’s trying to sell the property. We received no communication about the shower repair either, it was again our landlady who kept us informed. We are supposed to report maintenance issues on Fixflo and our address isn't even on there and it doesn't allow for manual entry.
More recently, my flatmate decided to move out and tried to transfer her tenancy to a mutual friend. The company has been completely unresponsive and uncooperative, ignoring multiple emails. As it stands, she may be forced to pay rent for a place she can’t even live in, as she’s no longer a student.
Overall, this company has been disorganized, unresponsive, and unnecessarily stressful to deal with. Avoid at all costs.
Chloe · 15 May 2025 · Nicholas Humphreys Canterbury
★★★★★ 5/5
GoogleGreat service from Simon. Very helpful with fixing the door
Emily · 15 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleIssues fixed quickly with little disruption, thank you simon
Lachesis · 14 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleGreat service would highly recommend!
Leon · 14 May 2025 · Nicholas Humphreys Stoke On Trent
★★★★★ 5/5
GoogleFast repairs, grabbed my package on the way out and gave it to me too. Thank you Simon 🫡 …
Leon · 14 May 2025 · Nicholas Humphreys Nottingham
★★★★★ 5/5
GoogleEmma was very helpful and polite assisting with our concerns, queries and requests with regard to our daughters tenancy agreement.
We had several concerns with the guarantor documentation which Emma explained in depth. Emma's professionalism made us feel assured with the entire process.
Donna · 13 May 2025 · Nicholas Humphreys Canterbury
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
