5/5
GoogleSmooth process and quick response
Trusted Agent profile
Verified
Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more
★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
- Nicholas Humphreys Manchester323 Wilmslow Road, M14 6NW547 reviews · 547 on Google (4.2)18 in the last 90 days
- Nicholas Humphreys Nottingham6 Lenton Boulevard, NG7 2ES438 reviews · 438 on Google (4.3)17 in the last 90 days
- Nicholas Humphreys Stoke On Trent42 Piccadilly, ST1 1EG335 reviews · 335 on Google (4.6)10 in the last 90 days
- Nicholas Humphreys Burton Upon Trent183 High Street, Abbey Arcade, DE14 1HN274 reviews · 274 on Google (4.1)1 in the last 90 days
- Nicholas Humphreys Derby15 Friar Gate, DE1 1BU243 reviews · 243 on Google (2.9)6 in the last 90 days
- Nicholas Humphreys Norwich134 Dereham Road, NR2 3AF235 reviews · 234 on Google (4.7)20 in the last 90 days
- Nicholas Humphreys Hatfield82 Great North Road, AL9 5BL172 reviews · 172 on Google (3.8)5 in the last 90 days
- Nicholas Humphreys CanterburyOffice 8, Marshwood Close, CT1 1DX158 reviews · 158 on Google (4.8)23 in the last 90 days
- Nicholas Humphreys WimborneNicholas Humphreys, 2 Park Lane, BH21 1LD120 reviews · 120 on Google (4.5)3 in the last 90 days
- Nicholas Humphreys Sheffield WestOffice G10, The Redlands Business Centre, 3-5 Tapton House Road, S10 5BY93 reviews · 93 on Google (4.8)1 in the last 90 days
- Nicholas Humphreys Portswood (Southampton)49 London Road, SO15 2AD91 reviews · 91 on Google (3.4)1 in the last 90 days
- Nicholas Humphreys NorthamptonNicholas Humphreys, 141 Adnitt Road, NN1 4NH57 reviews · 57 on Google (3.5)5 in the last 90 days
- Nicholas Humphreys DurhamSuite 6a Kingfisher House, St John's Road, DH7 8TZ47 reviews · 47 on Google (3.6)2 in the last 90 days
- Nicholas Humphreys Portsmouth5 Sovereign Gate, 308-314 Commercial Road, PO1 4BL38 reviews · 38 on Google (3.9)0 in the last 90 days
- Nicholas Humphreys Leicester79 Queens Road, LE2 1TT33 reviews · 33 on Google (2.7)0 in the last 90 days
- Nicholas Humphreys Sheffield CityBlades Enterprise Centre, John Street, S2 4SW27 reviews · 27 on Google (4.7)0 in the last 90 days
- Nicholas Humphreys BirminghamLonsdale House, 52 Blucher Street, B1 1QP19 reviews · 19 on Google (4.0)0 in the last 90 days
Reviews on Google
Showing 2,923 reviews on Google only. Show every review
Google5/5
GoogleI had a great experience with Nick, he was really friendly, approachable, and really listened to what I was looking for. Even though the first property I enquired about wasn’t available, he quickly found me an even better option that suited my needs perfectly. Highly recommend!
5/5
GoogleKayley Cooper, Property Manager at the Nicholas Humphreys branch in Stoke-on-Trent, is an absolute star! She navigated a tricky tenancy situation with effortless professionalism and genuine care. Despite her busy schedule, she kept us informed at each step, proactively following up to ensure every detail was addressed quickly and clearly. Her warm and friendly communication transformed what could have been a stressful process into a smooth and reassuring experience. I couldn’t be happier with the support she provided, she truly goes above and beyond. Highly recommended!
5/5
GoogleBest service I have ever had from an Estate Agent. Would highly recommend. They have found the exact type of tenants for us we wanted. All done very simply and efficiently. They also helped arranged local trademen at the property and made the whole experience fantastic. Having dealt with many estate agents before we have never had a service this good! I would never use anyone else now.
5/5
GoogleSuper patient ant helpful! Definitely one of the best letting agencies I’ve dealt with so far
5/5
GoogleWent for a house viewings across three properties and Shelly was very professional and was giving me the information, also answering questions i asked in full detail!!
5/5
GoogleKevin was very helpful, answered all our questions and took us around multiple properties in one outing.
5/5
GoogleRating only, no written review.
4/5
GoogleVery accommodating with online viewings and quick to answer emails. Property could have been in better nick before moving in but the estate agents did work with us to address the issues
Agent replied · 5 June 2025
Thank you for your feedback. We really appreciate you taking the time to share your experience. We're glad to hear that you found the online viewings and communication smooth and accommodating. We also appreciate your understanding regarding the condition of the property at move-in, and we're pleased we were able to work with you to resolve those issues. Your comments help us continue to improve, and we wish you all the best in your new home. Kind regards Jack Flanagan
5/5
GoogleKevin was reasonable and gave accurate details as to the status of the properties.
5/5
GoogleKevin was a five outa five kinda guy
1/5
GoogleVery dishonest, awful communication and to top it off farm your data. I was the first person to ring this agent about a lovely property that had just come on the rental market within 5 minutes of being listed. The property was not ready for viewings as the tenants were still in the property. I was promised by Emily, a call back the following day to arrange a viewing but did not receive that call. I then rang the following day, by which point of course the viewings were filled but managed to be fitted in at nearly the end of a full day of viewings. After viewing, showing our keen interest and offering a higher deposit, we were promised call backs on many occasions updating us on our application. I noticed over two weeks after the viewing, that the property was Let Agreed so called for an update and she stated the landlords of the property were coming in "that day" (how convenient) and we would receive a call by the end of the day. Firstly, again, that call never came, secondly, why lie knowing the let has already been agreed? She also mentioned that the landlords were an elderly couple, and I’m not sure how that was relevant? What a strange lie to come up knowing full well the property was off the market? That could have just been said straight away. To top it all off, we have had none stop scam emails since giving over our email addresses to this estate agents. We will never be giving over our personal email address again to any of these snake estate agents again. We are quite glad to have avoided living in a property managed by Nicolas Humphrey's, because if we had an issue, we can imagine just how poor the communication and delayed the resolution would be as tenants. We would know doubt face a web of lies about something as simple as a boiler being fixed! Shady, absolutely terrible communication and dishonest - Avoid.
Agent replied · 4 June 2025
Dear Teebz, Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and disappointment you experienced during the application process. Communication is a cornerstone of our service, and we regret that we fell short of your expectations in this instance. We’d like to clarify that Emily is a highly regarded member of our team, with numerous clients praising her professionalism, transparency, and dedication in their reviews. For example, one recent reviewer mentioned, “Emily was incredibly responsive and kept us informed at every stage, a breath of fresh air!” while another noted, “Emily went above and beyond to help us secure our property quickly and efficiently.” We take pride in her track record and are sorry that this was not reflected in your experience. Regarding the property in question, we strive to be as transparent as possible about application progress, and we apologise if updates were delayed or unclear. The Let Agreed status is sometimes subject to final landlord approval, which may explain the miscommunication. However, we acknowledge that this should have been communicated to you more promptly. As for your concerns about data privacy, we take this very seriously and do not share personal information with third parties for marketing purposes. If you’ve received unsolicited emails, we’d like to investigate this further, please contact us directly so we can address it. We appreciate your feedback as it helps us improve, and we hope you’ll give us another opportunity to demonstrate the high standards we’re known for. If you’d like to discuss this further, please don’t hesitate to reach out to me directly at wimborne@nicholashumphreys.com. Kind Regards Bhav Patel Director Nicholas Humphreys
5/5
GoogleKevin was timely and super friendly. He was also readily open to answer any questions we had. Great viewing.
5/5
GoogleNicholas Humphrey’s letting and Estate Agent, This is my first time dealing with any housing agency and my experience was so wonderful. They are so accurate , supportive , understanding , prompt to response and ready to serve you better. I would recommend them to anyone that wants any estate management with stress free. Thank you once again for your supportive role, kind gesture and consideration. Regards Mr & Mrs M.D Bashorun. Stoke on Trent . Staffordshire United Kingdom
5/5
GoogleWe recently sold my parents' house through Nicholas Humphreys in Stoke-on-Trent, and I can’t recommend them highly enough. As we’re not local to the area, their team went above and beyond to support us throughout the entire auction process. They kept us regularly updated, made everything clear and straightforward, and truly took the stress out of what could have been a very difficult time. Exceptional service from start to finish, thank you!
5/5
GoogleVery helpful agency, prompt with responding to complaints or resolving issues. Would recommend for students looking for accommodation
Agent replied · 1 June 2025
Thank you so much for your kind words! We're really pleased to hear that you found our service helpful and responsive. It means a lot to us that you'd recommend us to other students, we're always here to make the renting experience as smooth and supportive as possible. Wishing you all the best in your future accommodation! Kind regards, Jack Flanagan
5/5
GoogleKevin Showed us around and was very helpful
5/5
GoogleSimon , the maintenance man, was super friendly and efficient. Very polite and super quick.
5/5
GoogleVery good service and good answering of any questions from Kevin. Useful help.
4/5
GoogleKevin super kind and accommodating answered all questions easily with great detail
5/5
GoogleKevin was amazing and the flat was what we wanted
5/5
GoogleKevin was great, very helpful.
4/5
GoogleStraight to the point, quick and learnt everything needed
5/5
GoogleQuick and helpful contractor, high standard of work
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 2016
2016 1 Bronze The Negotiator Awards 2016 winners
- BronzeThe Negotiator Awards 2016: New Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Nicholas Humphreys
Which Nicholas Humphreys office has the most reviews?
Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
Where are the Nicholas Humphreys offices?
The 17 Nicholas Humphreys offices, by town:
- Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
- Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
- Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
- Derby: 15 Friar Gate, Derby, DE1 1BU
- Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
- Hatfield: 82 Great North Road, Hatfield, AL9 5BL
- Leicester: 79 Queens Road, Leicester, LE2 1TT
- Manchester: 323 Wilmslow Road, Manchester, M14 6NW
- Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
- Norwich: 134 Dereham Road, Norwich, NR2 3AF
- Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
- Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
- Portswood: 49 London Road, Portswood, SO15 2AD
- Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
- Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
- Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
- Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
