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★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
GoogleJack has supported us through any queries we had and always given us a prompt response. Would recommend to any students looking for an estate agent
Thank you for your review Annemarie. We are very glad you are happy with our service Kind regards Jack Flanagan
5/5
GoogleSimon did a great job unblocking the bathtub that has been blocked for days.
4/5
GoogleDecent for fresh graduate in general, well furnished. Good pricing
Thank you for your kind words. I can see any feedback for improvement however you have left a 4 star. We would love to know what we could have done to earn that extra star? Kind regards Jack Flanagan
5/5
GoogleAgents are very responsive and helpful to your queries and does their best to support you in your process.
Thank you for your positive review Deborah. We aim to support our tenants throughout their whole experience with us so we are glad you felt this. Good luck in your next property, it has been a pleasure having you as a tenant. Kind regards Jack Flanagan
5/5
Googlesimon was brilliant, very cheery and non intrusive and did the job with no bother. really appreciate all his help in getting the fire door and extractor fan sorted
5/5
GoogleLoveliest staff ever, really helped us and the fastest sorting out ever! Couldn’t be any more grateful ☺️
4/5
GoogleGood accoms for students and recent grads. Fast response and not much hassle! There is quite a lot of viewings going on throughout the year though
Thank you for your feedback! We're glad to hear you found our accommodations suitable and appreciated the fast, hassle-free process. We understand that frequent viewings can be a bit disruptive and appreciate your patience, we aim to balance this with keeping things running smoothly for everyone. Thanks again for sharing your experience! Kind regards Jack Flanagan
5/5
GoogleRating only, no written review.
Thank you for the 5 star rating! We really appreciate your support and are glad you had a great experience. Kind regards Jack Flanagan
5/5
GoogleRating only, no written review.
5/5
GoogleSimon, the contractor was really quick and efficient and got the job done in no time.
5/5
GoogleNicholas Humphrey’s responded quickly to our maintenance issue we reported and sent Simon to fix our drain. He was very efficient and resolved the issue quickly!
1/5
GoogleRude and incompetent staff.
Hi, We take feedback seriously and are sorry to hear about your experience. However, we weren't able to find any record of your visit or you being registered on our system. Please reach out to me directly so i can investigate further. We’re committed to providing respectful and professional service, and we’d appreciate the opportunity to clarify or address any concerns. Sincerely, Jennie 01613009180
5/5
GoogleVery good friendly service. Especially noted as I was not their client. As a buyer they kept me very much up to date. Special thank you to Annie. Highly recommend.
Hi Malcolm I hope you are well. Thank you for your positive review! … More
5/5
GoogleIf you live in Hatfield and are a student, and you are not looking to get into a property, I would strongly recommend you bloody do and go with Nicholas Humphrays. If you're in halls, you could save literal thousands in a student houseshare. If you need questions answered, or don't understand what you're doing, just send them an email or book a viewing. And if you're nervous about trusting lettings agents in general, I can assure you that Jack especially does an incredible job, and has been so helpful and friendly, and the whole team there have put in a lot of effort to be proactive and keep everyone informed and happy.
Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with us and really appreciate you recommending Nicholas Humphreys to other students in Hatfield. It's great to know that you found the process straightforward and supportive, and we're especially pleased to hear that the team and myself made you feel confident and well taken care of. We always aim to be approachable, transparent, and proactive, so it's fantastic to see that reflected in your experience. Wishing you all the best with your studies and time in Hatfield and thank you again for taking the time to share your feedback! Kind regards Jack Flanagan
3/5
GoogleLovely team who made the tenancy easy and quick and they have very fast responses and always notify us in advance to inspections. However many maintenance issues that have been recorded and reported (hob fan, carpet lifting, mold etc) over our 2 year stay still haven’t been acknowledged or resolved after multiple attempts of complaints.
Thank you for your feedback and for highlighting the positive experience you had with our team during your tenancy, particularly regarding communication, responsiveness, and the ease of the move-in process. We’re sorry to hear that some of the maintenance issues you reported were not resolved during your time at the property. We understand how frustrating this must have been and sincerely apologize for the inconvenience. For this particular property, the landlord uses their own contractor for maintenance, which unfortunately can sometimes affect the speed and outcome of repair work. While we always do our best to follow up and advocate for timely resolutions on behalf of our tenants, the final decisions and actions rest with the landlord and their appointed contractor. We truly value your feedback, and it will help us continue to improve the service we provide. Wishing you all the best in your next home.
5/5
GoogleKevin was quite helpful.
5/5
GoogleKevin was really helpful in viewing all the property with amazing talent of showing
5/5
GoogleSimon was great! He came over quickly and was so helpful in sorting the maintenance issues we had. Really friendly and helpful, thanks so much! :)
5/5
GoogleNick was exceptionally helpful and informative during our apartment viewing. He demonstrated thorough attention to detail, ensuring no aspect of the property was overlooked, and provided clear, knowledgeable answers to all of our questions. I would highly recommend him without hesitation!
5/5
Google"Nick provided an exceptional experience during our property viewing. As first-time clients using a housing agency, we truly appreciated how thoroughly he kept us informed throughout the process. He was knowledgeable, clear, and highly accommodating. We would highly recommend his services without hesitation.
5/5
GoogleChris very helpfull and professional had a few stumbling blocks along the way but he sorted everything for me highly recomend
5/5
GoogleExcellent Estate Agent! Lovely group. Staff are very friendly and easy to talk to. Very efficient as well. Totally recommend.
5/5
GoogleVery efficient and easy to work with. My flat was rented within the week. Can wholely recommend them.
5/5
GoogleFitted new locks and super friendly!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
