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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,926 reviews across 17 offices and 1 platform

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.

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4.2 / 5

2,925

Reviews on Google

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Tenants1 review

5.0 / 5 Swift, professional service. Beautiful propertyLaura, 9 April 2025Read the review from tenants

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,923 reviews on Google only. Show every review

5/5

Google

Very efficient service at Wimborne branch. Super helpful and always go above and beyond to help.

Belinda · 9 July 2025 · Nicholas Humphreys Wimborne

Agent replied · 16 July 2025

"Thank you so much for your kind review, Belinda! We’re delighted to hear that you had a positive experience at our Wimborne branch. Our team always strives to provide efficient and helpful service, so it’s wonderful to know their efforts made a difference. We appreciate your feedback and look forward to assisting you again in the future!", Nicholas Humphreys Wimborne

4/5

Google

Nicholas Humphreys was generally responsive to concerns. While some challenges arose, efforts were made to address them. Communication was adequate, and maintenance requests were typically handled. Although there were occasional fluctuations in service quality, they generally met their responsibilities as a property manager.

Timothy · 8 July 2025 · Nicholas Humphreys Hatfield

Agent replied · 16 July 2025

Hi Timothy, Thank you for taking the time to share your experience with us. We’re glad to hear that you found us generally responsive and that maintenance issues were typically addressed in a timely manner. We truly appreciate your acknowledgment of our efforts, even when challenges arose. We also take your feedback about occasional fluctuations in service quality seriously, and we’re always looking for ways to improve. Your insights help us better support our tenants and continue to grow as a team. Thanks again for your review, and we wish you all the best! Warm regards, The Nicholas Humphreys Team

5/5

Google

As a student, I have had a good experience with Nicholas Humphreys for the last 2 years in Norwich. The agents we have been in contact with, in particular Stephanie Gray, have gone above and beyond to both support and help me and my housemates over our tenancy with any issues we have had at the property. Thank you!!

Elinor · 8 July 2025 · Nicholas Humphreys Norwich

5/5

Google

Very quick and helpful with any questions I’ve had about the move, helps stress a lot!!

Ryan · 8 July 2025 · Nicholas Humphreys Canterbury

1/5

Google

As a landlord with a large portfolio, stay clear. Next to no communication. The manager and owner won’t respond to complaints according to their procedures, he’s not responded to one of my emails. They’ve kept me tied into a contract for six months and are still refusing to release me from it. Other agents in the area are horrified by it all. They’ve been reported. Avoid at all costs.

Leah · 7 July 2025 · Nicholas Humphreys Derby

1/5

Google

They've been absolutely awful with my Brother and his university housemates. They promised that the mattresses would be replaced when they moved in and they were not replaced. The landlord said if he was going to replace them then they'd all get single beds instead of double beds, so they understandably refused as double beds were marketed pre-tenancy. Now they've left the tenancy and they're trying to charge them for replacement mattresses, amongst other things which were not their fault. They were also left without a working cooker for weeks and the landlord just let himself into the property without due notice whenever he felt like it and they did nothing to stop it. They've also tried to take money out of my brother's account. Absolutely incompetent. It would seem a lot of other people have had similar experiences. This is causing my brother complete and utter stress and they're avoiding our emails. We have solicitors involved.

Alex · 7 July 2025 · Nicholas Humphreys Manchester

2/5

Google

Worst months with this company. We had so many problems from the start. Some problems were sorted but some severe issues were not. From the start my matress was covered in bedbugs. It was sorted after a couple of days they bought me a new matress but I got infected from the severe bites and had to go to hospital. We later suffered from mould BADLY. We reported it so many times which we were told to just keep cleaning it but it was continiously growing constantly. Our walls were so damp the curtain railing wouldnt hold up. The landlord came over and told us to open the windows to help it but it was the middle of winter and we had no heating (which was another issue). Our boiler was constantly faulty and barely worked. Of course we reported this so many times but things just werent sorted. We had to buy our own expensive heaters because the ones they provided us with did nothing. We could see our own breath in the house in december time. Whilst having no heating for months, we also had no hot water many times and had to get lucky to have it. We reported this also many times, it was looked at once but it came back again. In the end we finally got a new boiler but it was summer by this point and the heating was not a massive concern. We had many more issues in the house which i understand can happen especially in old houses but it was the companys lack of urgency to help with major issues, leaving us suffering for months. After paying rent and bills in a house which was not habitable we asked for compensation for the months we struggled which we were denied.

Leah · 4 July 2025 · Nicholas Humphreys Norwich

Agent replied · 26 June 2025

We’re sorry to hear you had such a bad experience during your tenancy with us. The problems at the start of your tenancy in 2023 were handled by our previous property manager who left in February 2024. After that date, I would hope you agree, maintenance issues reported by tenants at the property were all rectified within 5 working days. We have made significant improvements to our systems and management of maintenance queries over the past year but as your tenancy ended in 2024 you will not have seen the benefit of these and we apologise for the poor service you received 2 years ago.

5/5

Google

I rented a property through Nicolas Humphreys while I was at university and had such a positive experience from start to finish. The team were always incredibly friendly, approachable, and genuinely cared about making sure tenants were comfortable and looked after. Any maintenance issues I had were dealt with quickly and professionally, which really took the stress out of student living. Communication was always clear, and they were easy to get in touch with if anything came up. It’s rare to find a letting agency that actually feels supportive, but they truly went above and beyond. I’d 100% recommend them to anyone, whether you’re a student or just looking for a place with reliable, professional people managing it. You’ll be in safe hands!

Gabriella · 4 July 2025 · Nicholas Humphreys Hatfield

Agent replied · 8 July 2025

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that your time renting with us was so positive and that our team was able to make student living a little less stressful. Providing friendly, responsive support is something we really care about, so it's lovely to know that came through in your experience. We truly appreciate your recommendation and wish you all the best for the future. If you ever need anything again, you know where to find us! 😊 Kind regards The Nicholas Humphreys Team

5/5

Google

The team have really given me a warm and tailored experience - they’re responsive, professional, and proactive in handling tenant & landlord needs. Communication has been clear and timely, and I feel confident that my property is in good hands. Would highly recommend their services to any landlord looking for reliable and efficient property management. Thank you

Ruweyda · 4 July 2025 · Nicholas Humphreys Stoke On Trent

5/5

Google

Found Emily to be a very up front straight young lady the viewing was amazing and the property was amazing hope to hear back with results thankyou again

Rosies · 4 July 2025 · Nicholas Humphreys Wimborne

Agent replied · 8 July 2025

Dear Rosies, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys

1/5

Google

Nicholas Humphreys Wimborne, AVOID!!!! Out of all the estate agents ive ever used and had a great experience. Nicholas Humphreys Wimborne is the worst estate agent to ever use, avoid at all costs!! Speaking to other members of the public and friends who have rented with them have all said the same thing. First of all keep your deposit at the end of the tenancy as simply believe its theirs to keep and will make it extremely difficult to ever claim it back, resulting in you having to go through the TDS scheme and have a lengthy fight on your hands to even get any of it back, regardless of the property being left in a better condition than when entering at the start of tenancy, you will also need to fork out even more costs for a Solicitor to deal with this issue as they don't keep to their word and break contract agreements with tenants and feel can get away with this. They lie in order to get you to sign a tenancy agreement and hand over large amounts of funds to them. Advising your home has been deep cleaned and painted and decorated, when in fact it hasn't and you have to deep clean and paint your own property before you can even enjoy the home and put all your furniture in place, when you complain about this...no agent ever addresses this or reimburse you for the additional costs due to their lack of integrity. Their maintenance team are hopeless and you find yourself dealing with what is classed as an emergency like flooding issues. Parking is promised then when you move into the property and hand over your hard earned money you find out there's no parking and you have to pay 300.00 per year for a parking permit from the council. Very cloak and dagger estate agents, avoid avoid avoid!!! Wimborne Nicholas Humphreys. Date of experience: 08 June 2025

Zara · 1 July 2025 · Nicholas Humphreys Wimborne

Agent replied · 4 July 2025

Dear Zara, We take all feedback seriously but must correct inaccuracies in this review to ensure a fair representation of our agency. The tenant in question was in a fixed-term residential contract but was found (through verified reports) to be operating a commercial business from the property, a clear breach of the tenancy agreement. Due to this breach, the landlord had no choice but to take legal action to regain possession. Upon vacating, the tenant left water running unattended, causing significant flood damage to the property below, resulting in costly repairs, all of which is fully documented. Regarding deposits, we strictly follow TDS regulations, and deductions are only made for legitimate reasons, supported by evidence. Our commitment to fairness is reflected in past tenant reviews, such as: "Professional and transparent, got my full deposit back promptly." "Reliable and honest agency. No issues with deposit return." "Great communication throughout my tenancy. Highly recommend." Claims about misleading property conditions or parking are unfounded, as all terms are clearly outlined in the tenancy agreement prior to signing. While we regret any disputes, we stand by our professional standards and the many positive experiences shared by our tenants. Nicholas Humphreys Wimborne

5/5

Google

Highly rate, we recently used Nicholas Humphries to find out family home. Our agent Emily provided outstanding support throughout letting experience. She was professional, attentive, and genuinely committed to helping us find and then secure the ideal family home. We are truly grateful for her guidance and expertise!

Charlotte · 29 June 2025 · Nicholas Humphreys Wimborne

Agent replied · 8 July 2025

Hi Ujvari, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys

5/5

Google

Recently helped us find our family hole, Emily the agent did an amazing job.

Andrew-Lloyd · 28 June 2025 · Nicholas Humphreys Wimborne

Agent replied · 8 July 2025

Hi Andrew-Lloyd, Thank you so much for taking the time to leave such a kind and heartfelt review! We’re thrilled to hear that Emily made such a positive impression on you. She truly is a ray of sunshine, and her compassion, professionalism, and dedication to helping others are qualities we deeply admire. We’ll make sure to pass along your wonderful words to Emily, it will absolutely make her day! It’s feedback like yours that motivates us to continue providing the best experience possible. Thank you again for your kind words, and we look forward to serving you again in the future! Warm regards, Nicholas Humphreys

5/5

Google

The application platform is user-friendly, and completely hassle-free. Made the process a breeze!

Ho · 28 June 2025 · Nicholas Humphreys Stoke On Trent

5/5

Google

Have been incredibly accommodating, and helped fix any issues I've come across (even if they've been last minute!) Would fully recommend

Emily · 28 June 2025 · Nicholas Humphreys Stoke On Trent

5/5

Google

perfect environment for living and perfect landlord and tenants

Daniel · 26 June 2025 · Nicholas Humphreys Hatfield

Agent replied · 27 June 2025

Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the environment and feel positive about the community. It’s wonderful tenants like you who help make this place feel like home! Kind regards Jack Flanagan

5/5

Google

Kevin did a great job! He was friendly, professional, and made the whole process smooth and stress-free. I’m so happy with the service he provided. Highly recommend him to anyone looking for a reliable and helpful realtor!

Pragathish · 26 June 2025 · Nicholas Humphreys Manchester

5/5

Google

Kevin was really helpful with the viewings, would highly recommend him and the agency for anyone who wants to look for new places.

Aditi · 26 June 2025 · Nicholas Humphreys Manchester

5/5

Google

We’ve had Simon around a few times, fixing (mainly) electrics in the bathroom, kitchen and basement. Lovely guy and never had an issue with any of his work.

Kieran · 26 June 2025 · Nicholas Humphreys Nottingham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2020, 2024.

British Property Awards by year, 2020 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.

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