Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

★★★★★ 5/5

Google

First Time Renter (Student) Nick and his team have been first-class from the beginning to the end and are still providing that service. In the beginning I viewed two houses, which Rachel kindly fitted into her schedule and on the same day. On top of this the viewings were also provided within days of me asking for them. The team were great with answering questions. Rachel was superb as I had a tonne of questions and I was provided with a number which I could send any questions I had after the viewing to on WhatsApp - and still use if I have any questions. Really superb, I suspect not many other Estate Agents provide that service! I had a little issue on moving-in day. My key did not fit the front door! But Nick immediately drove over (about a 20 minute drive) to inspect the keys, to which he drove back to the Estate Agents to pick up a new pair and drove back. Commendable. Thank you. The website which I used to complete the process of signing and filling in details etc was very user-friendly which makes a world of a difference - nothing worse than tackling a badly laid out website. All in all, a very friendly experience which eased my first time experience of renting. Thank you guys, TK

Parqstu · 9 August 2025 · Nicholas Humphreys Stoke On Trent

★★★★★ 1/5

Google

I lived in a Nicholas Humphreys property last year, and it was genuinely one of the worst renting experiences I’ve had. The house had issues from day one that they’ve tried hard to hide. There’s a lot of mold that builds up in the house in every single room apart from the kitchen and bugs, and slugs constantly getting inside from cracks left unsealed. My bathroom had no extractor fan, despite there being a shower, so the damp just built up. Additionally there was a leak in the upstairs shower that dripped through the ceiling into a lightbulb and the smoke detector downstairs in the living room which is an obvious electrical hazard and a serious safety issue. Despite reporting it, no one came to fix it or even take a look at it. This is classed as an emergency repair under UK housing standards and in our tenancy contract but they still never sent anyone the entire year to come repair it. Now, after we’ve moved out, they’re trying to charge us for blinds and a wardrobe that were already broken when we moved in and which we reported properly at the time. So this is an extra £110 we shouldn’t be paying. It feels like they’re just trying to squeeze every penny out of tenants after already providing substandard housing. I would strongly advise anyone considering renting through Nicholas Humphreys to look elsewhere. There are far better, more responsive and more ethical letting agents in the area. Cheap housing isn’t worth dying in an electrical fire because they want to scam another penny out of you.

Abigail · 9 August 2025 · Nicholas Humphreys Nottingham

★★★★★ 1/5

Google

Don’t go with these unless you want 75% of ur deposit taken for a broken door handle

Alfie · 8 August 2025 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

Absolutely shocking. House was a tip, when we moved in. There was chicken wings under one of the beds, damp all over next to plugs (they moved wardrobes in front of the issue instead of fixing it),a smashed window (that leaked in water every single time it rained, stayed this way for 3 months), broken tiles, showers didn’t work (flooded the downstairs bedroom, soaking the mattress and lights twice), blocked drains (a streets worth of toilet waste was flooding our garden). And not one thing got fixed when we requested. Tried to take us to court but BULLIED us to pay. I had to go to hospital due to the mould poisoning. DO NOT USE THIS COMPANY. All evil individuals who are lazy and money hungry.

Erin · 8 August 2025 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

Constant problems with my daughter's student house. Trying to get a call back is an utter joke.

Racheal · 8 August 2025 · Nicholas Humphreys Manchester

★★★★★ 5/5

Google

Very helpful. Provided lots of helpful information.

Terence · 8 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 5/5

Google

I've been looking to buy a property in Canterbury to rent out, and I got in touch with Jovi, Sanj & Dal @ Nicholas Humphreys Canterbury. The team there was really helpful. They gave me some good advice and walked me through a few things I wasn't sure about as a potential landlord. They were direct and clear, which I appreciated. It made the whole process feel a lot less daunting. So, yeah, if you're thinking about property in Canterbury, especially if you're looking to let, they seem like a solid choice.

Devante · 7 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 1/5

Google

Rented from this company for a couple of years. Issues were slow to be fixed + plenty of them (no WiFi for months, electrical fire, no shower for over a week, front window broken by gardener with over 2 weeks to fix), communication was difficult beyond belief and basic issues that should be routine such as gardening needed a reminder and even then took upwards of a month to sort out. Could not recommend this branch in particular any less. Save yourself years of stress, never had so many issues renting from a place

Ella · 7 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 2/5

Google

For the prices they're charging, the rooms should come with a proper wardrobe, not just cloth rails.

Norah · 7 August 2025 · Nicholas Humphreys Stoke On Trent

★★★★★ 1/5

Google

We viewed multiple the properties with someone at this agency, and during the viewings, they kept reassuring us that things would be refurbished or changed. However, when the contract was sent over for one that we were interested as they said that they were going refurbish the property, it stated that we needed to be happy with everything we saw during the viewing, which completely ignored all the promised changes. That alone is a big red flag. It’s also very clear they don’t care about student tenants at all. All the good reviews seem to be from full-time working professionals as they seek to be their top priority, and students are not treated with the same care. If you're a student, PLEASE read the contract very carefully before signing.

Nademesa · 6 August 2025 · Nicholas Humphreys Derby

★★★★★ 1/5

Google

I am using a private account to protect my identity. Worst agency experience in 5 years of renting. Never answered calls, came into property unannounced leading to harassment by maintenance they hire, never fixed maintenance issues, gave us a property with the front door being broken and almost causing a break in. Had a radiator issue for the entire year causing me to have to sleep in the living room and they never fixed the issue or gave me any financial compensation. DO NOT RENT OR TRUST THIS AGENCY THEY ARE THE WORST AGENCY IN MANCHESTER!!!! Especially as a student they will give you absolutely zero respect or humane treatment

Opal · 6 August 2025 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

Horrible agency in Manchester, especially as a student they will show you zero respect and will not care about your wellbeing or safety. Avoid.

Defne · 6 August 2025 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

Horrible letting agency unprofessional and rude. Wont be using again.

James · 6 August 2025 · Nicholas Humphreys Manchester

★★★★★ 1/5

Google

Don’t rent from these guys if you are a student. Will give you the property in an okay shape and then deduct money from your deposit over anything with false evidence and vague invoices. First of all it took them almost a month to decide on the deductions. If you don’t have enough employees maybe don’t run as much properties and make people’s experiences disgusting. After making the deductions they won’t even give you a chance to negotiate and they will try to leave it to the adjudicator to decide cause thats what they are used to they are used to getting into disputes with students because they know how to lie. But I won’t let it go this time, let’s see whats going to happen. I am going to contact the council, and citizens advice bureau and I will make sure to get my money back. I hope your time is worth the £67 pounds you are disputing with a student about for the past couple of weeks.

Khaled · 6 August 2025 · Nicholas Humphreys Northampton

★★★★★ 5/5

Google

Nicholas Humphteys were/are a fantastic team and service. I was fortunate to stay here during this last year. The house was very nice, but the service that was provided was even more stellar! The team were fast with responses, fixes and communication. The team were also very compassionate and supportive of me during my time there. Thank you guys!

Subomi · 6 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 5/5

Google

Rating only, no written review.

Haddijah · 6 August 2025 · Nicholas Humphreys Stoke On Trent

★★★★★ 5/5

Google

Good experience as a student tenant, Liam Ward was especially helpful in managing the property.

Manav · 5 August 2025 · Nicholas Humphreys Nottingham

★★★★★ 5/5

Google

Rio.Was absolutely amazing, I was able to move my things into the property early and quick. Also helpful. The service from this company has been brilliant since day one no joke

Johannes · 2 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 5/5

Google

Great customer engagement , very helpful with all queries.

Josh · 2 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 5/5

Google

Just moved my things into my new house and Rio was so kind and was a massive help. He helped me move my things answered all my questions and was patient with me.

Maraki · 2 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 5/5

Google

Rio helped us move in our stuff and was efficient and super kind!! :)

Amrita · 2 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 5/5

Google

Rating only, no written review.

Rose · 2 August 2025 · Nicholas Humphreys Stoke On Trent

★★★★★ 1/5

Google

Rented a room in a student accomm,, they have a disease of not returning back deposits,, Will not be using them ever again..

Zmn · 2 August 2025 · Nicholas Humphreys Canterbury

★★★★★ 5/5

Google

Friendly and helpful, good communication!

Amy · 2 August 2025 · Nicholas Humphreys Canterbury