5/5
GoogleBest moving experience, all the staff were extremely helpful and accomdative, and made sure my move was stress free
Trusted Agent profile
Verified
Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more
★★★★★
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
- Nicholas Humphreys Manchester323 Wilmslow Road, M14 6NW547 reviews · 547 on Google (4.2)18 in the last 90 days
- Nicholas Humphreys Nottingham6 Lenton Boulevard, NG7 2ES438 reviews · 438 on Google (4.3)17 in the last 90 days
- Nicholas Humphreys Stoke On Trent42 Piccadilly, ST1 1EG335 reviews · 335 on Google (4.6)10 in the last 90 days
- Nicholas Humphreys Burton Upon Trent183 High Street, Abbey Arcade, DE14 1HN274 reviews · 274 on Google (4.1)1 in the last 90 days
- Nicholas Humphreys Derby15 Friar Gate, DE1 1BU243 reviews · 243 on Google (2.9)6 in the last 90 days
- Nicholas Humphreys Norwich134 Dereham Road, NR2 3AF235 reviews · 234 on Google (4.7)20 in the last 90 days
- Nicholas Humphreys Hatfield82 Great North Road, AL9 5BL172 reviews · 172 on Google (3.8)5 in the last 90 days
- Nicholas Humphreys CanterburyOffice 8, Marshwood Close, CT1 1DX158 reviews · 158 on Google (4.8)23 in the last 90 days
- Nicholas Humphreys WimborneNicholas Humphreys, 2 Park Lane, BH21 1LD120 reviews · 120 on Google (4.5)3 in the last 90 days
- Nicholas Humphreys Sheffield WestOffice G10, The Redlands Business Centre, 3-5 Tapton House Road, S10 5BY93 reviews · 93 on Google (4.8)1 in the last 90 days
- Nicholas Humphreys Portswood (Southampton)49 London Road, SO15 2AD91 reviews · 91 on Google (3.4)1 in the last 90 days
- Nicholas Humphreys NorthamptonNicholas Humphreys, 141 Adnitt Road, NN1 4NH57 reviews · 57 on Google (3.5)5 in the last 90 days
- Nicholas Humphreys DurhamSuite 6a Kingfisher House, St John's Road, DH7 8TZ47 reviews · 47 on Google (3.6)2 in the last 90 days
- Nicholas Humphreys Portsmouth5 Sovereign Gate, 308-314 Commercial Road, PO1 4BL38 reviews · 38 on Google (3.9)0 in the last 90 days
- Nicholas Humphreys Leicester79 Queens Road, LE2 1TT33 reviews · 33 on Google (2.7)0 in the last 90 days
- Nicholas Humphreys Sheffield CityBlades Enterprise Centre, John Street, S2 4SW27 reviews · 27 on Google (4.7)0 in the last 90 days
- Nicholas Humphreys BirminghamLonsdale House, 52 Blucher Street, B1 1QP19 reviews · 19 on Google (4.0)0 in the last 90 days
Reviews on Google
Showing 2,923 reviews on Google only. Show every review
Google5/5
GoogleThe people that work are a great bunch of human beings and go above and beyond to help you as much as they possiblely can.
1/5
GoogleAVOID AT ALL COSTS!!!! The way they treat tenants is disgusting, especially knowing they are students and cannot afford the charges they are dishing out. After deep cleaning the house to its full ability, my daughter was still charged an extortionate amount. These charges are not understandable or fair and are only legally possible due to loopholes. STAY CLEAR
1/5
GoogleThis is by far the worst letting agency I have ever dealt with. They are lazy, unprofessional, and completely uninterested in the wellbeing of their tenants. Once they have your money, they do absolutely nothing. Basic repairs are ignored, complaints go unanswered, and any attempt to get help is met with silence. It genuinely feels like they exist only to collect rent and avoid all responsibility. To make matters worse, at the end of the tenancy they try to invent charges and make up reasons to take money from your deposit. It’s dishonest and shows exactly how little integrity they have. This agency is not just bad, it’s toxic. They waste your time, your money, and your patience. Renting is stressful enough without being trapped with a company this useless. Save yourself the headache and go literally anywhere else.
1/5
GoogleI would strongly advise anyone to avoid this agency. They show no care whatsoever for their tenants and fail to deal with even the most basic issues. Communication is almost impossible, emails and calls are ignored, and any problems raised are met with excuses or no response at all. What makes matters worse is that they appear to remove or hide negative reviews, which says a lot about how they operate. Instead of addressing serious complaints, they try to cover them up. In all my experience renting, this has been by far the worst agency I’ve dealt with. If you value honesty, professionalism, and even the slightest level of service, look elsewhere.
1/5
GoogleThis agency is an absolute disgrace. They take tenants’ money but provide nothing in return, no support, no communication, and no responsibility. When problems are reported, they are ignored for weeks or simply brushed aside. They will happily sign you into a contract and then vanish the moment you actually need them. To make things worse, they seem to delete or hide any negative reviews instead of fixing their shocking service. That tells you everything: they care more about their image than the people who actually live in their properties. I’ve rented through different agencies before and never experienced anything as unprofessional, careless, and dishonest as this one. If you value your time, your money, and your sanity, avoid them completely.
1/5
GoogleDO NOT HAVE ANYTHING TO DO WITH THIS COMPANY. My son, with 3 friends, moved into student accommodation at 29 Brailsford Road. Landlord promised, before tenancy, to replace the 4 filthy mattresses, but refused after tenancy began, and at end of tenancy, this company passed tgexdebt to Reposit who then HELPED THEMSELVES to money in one student's bank account in order to replace the filthy mattresses which were only good for the tip when the tenancy commenced, and this happened even though debt was disputed.
5/5
GoogleVery friendly and informative
1/5
GoogleTerrible experience with Nicholas Humphreys. They managed a property we rented up until a month ago when we left. We had no inventory list upon moving in, and the property was incomplete. There was still a man building furniture and shit all over the carpets. Their organisation skills are close to zero, and their customer service is genuinely terrible. We had to call up to hear any news about our deposit, and we only just got it back… a month after moving out. Do not trust them.
Agent replied · 2 August 2025
Hi Ollie Thank you for taking the time to leave a review, however it is totally inaccurate. We have never managed the property you lived in, the landlord managed it himself and you reported to and paid your rent directly to him. I’m sorry you had a poor experience when you moved in but again, this was down to the landlord’s oversight, not ours and was beyond our control. Your deposit return was processed well over a week before your review was posted, the delay was again down to your landlord, not us as agents and you were informed. As always, we are happy to discuss any grievances and clear up any misunderstanding you have. Thank you Nicholas Humphreys Team
5/5
GoogleHayley was able to set me up with a same day viewing at very short notice and answered all of my questions effortlessly. One of the best estate agent interactions I've ever had!
5/5
GoogleExcellent costumer service
5/5
GoogleRating only, no written review.
1/5
GoogleWorst agency, the agency team don’t care at all, all this company care about is stealing money from students, when we moved in they did tempeh fixed with tape and blue tac, the house literally started falling apart the second we got there and we were blamed for issues that was already there, now they are trying to charge us extortionate fees, fees that we can’t afford. They claim to check the portal every 2 days but that’s a lie and if they do they just ignore it, the 24hr emergency maintenance team they claim to have is a lie.
Agent replied · 8 October 2025
Hi Havana, Your name is not on our system which only means this review is mean for a different Nicholas Humphreys. As we are independently run we would appreciate it if you could leave this review on the correct business and not specifically the Hatfield branch Kind regards Jack Flanagan
5/5
GoogleIt just went well
1/5
GoogleShould actually be 0 stars, this company is disgusting. Black mould growing behind the beds, Sick on mattresses, rats running around. To top all of this off they took their time in sorting these issues. They had arranged house viewings without our consent while these issues were actively taking place. After we have moved they are trying to charge us an extortionate price for damages and cleaning after we left the house at a good standard before we left and spent hours scrubbing and cleaning. It is unfair and they are trying to con us. Do not go with this company !!!!!!
1/5
GoogleNever live under this company if you want to keep your own sanity
5/5
GoogleHaving moved on from a difficult estate agents, the team here have been a breath of fresh air, for which the high reviews speak for themselves. The team have been nothing but pleasant and helpful during my time with them, offering flexibility and a professional and courteous attitude from initial contact. I am really enjoying my new home, and would not hesitate to recommend this company to anyone looking to move!
5/5
GoogleThe team were very helpful and reassuring as we were last minute sorting out student housing
1/5
GoogleMessage for parents considering using this company for student lets in stoke on Trent, avoid! This company did not respond to any requests for repairs whilst my sons were in the property or ignored requests for considerable time. The tenancy ended and then they did not return the deposit leaving it til the last day (7weeks later) before they would be forced to return the deposit under the tenancy deposit scheme to then inform that they were keeping £1000 of the deposit. What a scam organisation this is.
5/5
Google⭐️⭐️⭐️⭐️⭐️ Big thanks to the accommodation sett team! They made the whole process super easy and stress-free. Always quick to help, super friendly, and really made me feel welcome. Couldn’t have asked for a better start in my new place🙌🏻🙌🏻🫶🏻 …
1/5
GoogleDo not use this company especially if you are a student. They really do not care about you as a tenant or a person. They’re lucky I didn’t sue them for the stress caused by their lack of regard for me and my safety. I would’ve given zero stars if it was an option.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 8 October 2025
Hi Max I can not see which property of our you were staying in. Are you able to provide more details about which house gave you a bad experienced when you stayed in Hatfield? If you did not stay in Hatfield we would appriciate you leaving this on the corect Nicholas Humphreys. Kind regards Jack Flanagan
5/5
GoogleRating only, no written review.
Agent replied · 9 October 2025
Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 2016
2016 1 Bronze The Negotiator Awards 2016 winners
- BronzeThe Negotiator Awards 2016: New Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024
Source: The British Property Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Nicholas Humphreys
Which Nicholas Humphreys office has the most reviews?
Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
Where are the Nicholas Humphreys offices?
The 17 Nicholas Humphreys offices, by town:
- Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
- Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
- Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
- Derby: 15 Friar Gate, Derby, DE1 1BU
- Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
- Hatfield: 82 Great North Road, Hatfield, AL9 5BL
- Leicester: 79 Queens Road, Leicester, LE2 1TT
- Manchester: 323 Wilmslow Road, Manchester, M14 6NW
- Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
- Norwich: 134 Dereham Road, Norwich, NR2 3AF
- Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
- Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
- Portswood: 49 London Road, Portswood, SO15 2AD
- Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
- Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
- Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
- Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
