5/5
Good spot- easy, helpfully

Trusted Agent profile
Verified
β β β β β
2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Good spot- easy, helpfully
5/5
Nicholas Humphreys started managing our properties a month ago and we have been very impressed with their professionalism and communication. Their service has been 1st class and they started filling the rooms with tenants within days of taking over!
5/5
The agents are very nice and understanding. There were many times we needed help such as getting a new fridge or washing machine and they got back to us as soon as possible. Thank you guys for a great service over 2 years for us!
Hi Connie, Thanks so much for the positive review! Weβre really glad we could help out whenever you needed, whether it was a new fridge, washing machine, or anything else along the way. Itβs been a pleasure taking care of things for you these past two years, and we appreciate you being with us! Good luck with your next venture Kind regards Jack and the rest of the team
5/5
Really happy with them. They helped me sort out everything quickly as I was in urgent need of a place and the whole process was quick and smooth. Thank you to every single member in the team for making it happen Would recommend others as they are really good with their service
5/5
Rating only, no written review.
Thank you very much for your review, we are gad you had a positive experience from our agency. Kind regards Jack Flanagan
5/5
Very warm, swift and kind response.
5/5
My preplanned accommodation fell through last minute and I was panicking. Nicholas managed to get my application and move in date sorted within 3 days. He was amazing and took all my stress away. Thanks Nicholas and your team, your efficiency is very much appreciated xx
5/5
Very fair and even handed in managing properties under their control . Quick and responsive to issues . Focus on relationship building to achieve long term success .
5/5
Nick and his team have been absolutely fantastic from the very beginning. Their speedy responses and constant availability, especially through WhatsApp, have made the whole process so much easier and stress-free. What really stands out is their reliability, I always knew I could count on them to follow through and get things done promptly. They are completely transparent in their communication, keeping me fully updated every step of the way, which built a great sense of trust and reassurance. Itβs rare to find a letting agent who is not only professional and approachable but also genuinely committed to honesty and client satisfaction. Nick and his team go above and beyond, making the entire experience seamless and worry-free. I would highly recommend them to anyone looking for a trustworthy, reliable, and transparent letting agent, they truly set the standard in this industry. Cheers π
1/5
I didnβt have a very good experience with Nicholas Humphreyβs. I decided not to go through with moving into the property however I found a replacement who I was told signed the new contract. However due to one of the other tenants not signing the new contract I was just subletting my room which I wasnβt made aware of until I looked into it myself. They never chased for the new contact to be signed from the other individual either so that subletting wouldnβt have been the case. Also I didnβt receive my deposit back for two years after I had signed the contract despite chasing them up on this multiple times and being told someone would be in touch the next day which also never happened. I only received my deposit back when threatening to take legal action, which resulted in the deposit being sent to me straight away. I did not have a good experience with this letting company. I would strongly advise not letting with this company.
Hi Casey, We would like to investigate this further, please could you kindly email nottinghamadmin@nicholashumphreys.com with details of the Property you had signed a Tenancy for. Many Thanks, Nicholas Humphreys
5/5
Nicholas Humphreys were very helpful during the tenancy, and responded to all of our needs regarding things like maintenance. The deposit return was also a smooth process.
Thank you so much for such a lovely review Emily much appreicated!
1/5
Rating only, no written review.
5/5
Excellent service and a very warm welcoming to our new home.
5/5
Me and the 3 others that I am living with have been faced with a few problems and have had queries such as issues with a smoke alarm and Josh has handled all of our issues extremely professionally and efficiently. All of our issues have β¦ More
5/5
Great service, love the customer service have had no issues. They help me get two rooms and they were very helpful. Would definitely recommend
5/5
Had a great experience very timely and good
5/5
Very helpful and responsive on emails no complaints.
5/5
We had a brilliant experience with Nicholas Humphreys this year, recieved our full deposit back with no hassle at all, which cannot be said for most student landlords!
Thank you for your feedback Clara!
1/5
Absolute money grabbers with no care for residents whatsoever. I would strongly advise against going with this company.
5/5
Rating only, no written review.
5/5
Very good comunication with the house and very friendly and helpful staff
5/5
Professional and really sweet, quick and easy hand over. π β¦
5/5
Viewings were really helpful and easy to sort out.
5/5
Stephanie, It was a pleasure meeting you yesterday and a massive thank you for coming over to the property whilst we were there and walking around the house noting down all the issues. Couldnβt have been much fun and I can imagine at times very awkward but you were very friendly and professional throughout. Thank you for emailing the list of issues and also acting on them as soon as you got back to the office, this didnβt go unnoticed by us and we were commenting how amazing you have been most of the day. Our son is now at the property and obviously feels compelled to get the house up to standard for his house mates before they arrive. You have contacted him when promised and also acted upon what is needed or required below which is amazing. You have put him at ease and he can relax knowing everything will be sorted and is in your capable hands. You are such an asset to Nicholas Humphreyβs and made our day so much less stressful. Thank you so much. I really hope you know how good you are at your job and Iβm sure you would be an asset at any company. please can you pass this on to your Manager/s so that they can recognise the excellent work you are doing and how happy you have made a young lad and his parents. Itβs a daunting time for all and you have made everything so much easier. I can see that Stephanie receives alot of praise from reading other reviews and rightly so. A great company to deal with. Thanks again Stephanie.
Thank you so much for such a heartwarming review. Very much appreciated indeed!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.