5/5
Staff were great! Great prizes to be won

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2,926 reviews across 17 offices and 1 platform
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Staff were great! Great prizes to be won
5/5
Rating only, no written review.
5/5
Great at freshers fair
5/5
Great thing
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Very good experience. Would highly recommend wgain.
5/5
Rating only, no written review.
1/5
I moved out over two months ago and still havenβt received my deposit back. Despite multiple attempts to contact the landlord via email, Iβve had no communication or response. The lack of professionalism and accountability has been very disappointing. Tenants deserve timely communication and fair treatment, especially when it comes to returning deposits.
Hi Jane, Iβm sorry to hear that you feel the return of the deposit has taken longer than expected. However, please note that charges have been presented to your household and these have been disputed, which can delay the process. Some of the damage at the property was quite evident, but this has still been refused. Although we have recommended using the dispute resolution service to help reach an outcome, we have not yet received much response from your head tenant. Weβre keen to resolve the deposit matter for you as soon as possible, but this does require cooperation from all tenants involved. Many of our other tenants have received their deposits within 2, 3 weeks of moving out when we have had full cooperation. Kind regards, Jack Flanagan
5/5
Attentive to the needs of every tenant, always happy and willing to lend a hand no matter how difficult the problem seems to be.
Dear Pharrell, Thank you immensely for your kind words and the fantastic five-star rating! We are thrilled to hear that you've had a positive experience with our team's service. Our commitment to supporting our tenants' needs is unwavering, and we are always here to assist, no matter the challenge. Your satisfaction is our top priority, and we look forward to continuing
1/5
rented a student house for 2nd year with this agency, was the worst experience we have ever had. we had mice and cockroach infestations to a horrible extent that were already prominent before we even moved in, and after the whole year being falsely promised compensation, the only thing they returned in the end was a rubbish apology. there were only 1 or 2 decent attempts to mitigate/kill off the infestations for the entire year, which is absolutely unacceptable. thankfully our property manager Tim was fired for his completely irresponsible behaviour, but even with new staff to help us, we were still left with almost complete lack of communication and sympathy. really donβt recommend.
5/5
Incredible Agency! Where to beginβ¦ The staff at the agency as a whole are very professional, having very open communication and consistent responses. The locations available are near some very consistent transport links, as well as supermarkets and a variety of takeaways. The individual rooms in apartments or houses available very easy to maintain! All available lettings areas are very friendly, and have an overall inviting atmosphere. I could not recommend this lettings agency enough, especially to any mature students, international students, professionals or groups of friends looking for something affordable and comfortable π«ΆπΎ
Thank you so much for your glowing review, A Dom! We're thrilled to hear about your positive experience with our agency. Our team is dedicated to providing excellent service and we're glad it shows. We look forward to continuing to support your housing needs, whether you're a student, professional, or a group of friends. Your recommendation means the world to us!
5/5
Great service and very friendly I was very easily able to find a house this year for university would highly recommend coming to Nicholas Humphreyβs when looking for a house to rent they have great houses and excellent communication .
5/5
My experience with Sam was excellent. She had great communication and was very understanding and patient with my requests. If you have any queries PLEASE go to sam.
5/5
Amazing service from these landlords! Quick, simple always a pleasure to email and no question was too much! Thank you specifically to Sam who helped us throughout the whole process.
1/5
Used for student accommodation. Wasn't cleaned when we moved in with dirty socks, used Covid tests, an open pack of peanuts and general clutter everywhere, then tried to take Β£300 off the deposit for cleaning that would never get done. After going through the TDS got almost all of our money back.
5/5
Highly recommended
5/5
I'm proud to identify with this agency.
5/5
Lovely office and music friendly service and everything was quickππΏ β¦
1/5
The worst company I have ever dealt with. ZERO service, ZERO communication. If you are a Student/Landlord avoid at all costs. If anyone from this company actually reads these can someone contact me. My daughter has been left living in a building site! No water for days, shower leaking, no bedroom to be used, no communication despite several calls and emails. I do not understand how anyone can run a business in this way. If I could give zero stars I would. If you are looking for somewhere to rent AVOID!!!
2/5
Rating only, no written review.
We're concerned to hear about your experience. Please contact us at 01202 889088 so we can address your concerns directly.
5/5
Absolutely professional and very well handled service. They were patient and communicated clearly throughout the whole process. Staff ensured that we got exactly what we wanted. Big Thank You!
5/5
Amazing customer experience. They were very thorough and clear with the procedure of moving into the house. Would stick with them again and again
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.