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Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,926 reviews across 17 offices and 1 platform

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.

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4.2 / 5

2,925

Reviews on Google

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Tenants1 review

5.0 / 5 Swift, professional service. Beautiful propertyLaura, 9 April 2025Read the review from tenants

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,923 reviews on Google only. Show every review

5/5

Google

Staff are friendly and helped us when we were confused about certain topics. Helpful and quick replies!

Emily · 22 October 2025 · Nicholas Humphreys Stoke On Trent

5/5

Google

Cannot recommend Nicholas Humphries in Burton enough. Me and my partner bought our first home with them and they were nothing short of amazing. As first time buyers the experience of buying a first house can be daunting but I knew I could speak to anyone at Nicholas Humphries and they would ease our worries. 10/10 customer service.

Maia · 19 October 2025 · Nicholas Humphreys Burton Upon Trent

Agent replied · 10 October 2026

Hi Maia Thank you for your 5 star review regarding our agency! Regards Team NH

5/5

Google

Sarah was really helpful at our viewing today. Willing to help us view two flats and really patient as we looked round and took photos! Thank you so much!

Immy · 17 October 2025 · Nicholas Humphreys Manchester

5/5

Google

Just had two viewings with Sarah, she answered all questions in depth and was extremely lovely and professional.

Lucy · 17 October 2025 · Nicholas Humphreys Manchester

5/5

Google

Kevin was helpful and had every answer to our questions

Lostattheshops · 16 October 2025 · Nicholas Humphreys Manchester

5/5

Google

Name: Dhruv Saxena I'm really happy with the letting agent Nicholas Humphreys that I just worked with. From the beginning to the end, their staff showed remarkable professionalism and efficiency. The agents offered insightful information about the local market, and the range of properties was extensive and well-kept. There was easy communication and quick answers to any queries or issues. There were no unexpected costs, and the paperwork was completed quickly and openly. The day of the move was flawlessly planned, and the aftercare has been first-rate. In every aspect, Nicholas Humphreys surpassed my expectations. They are a great option for anyone looking to rent because of their professionalism and dedication to client happiness. Strongly advised.

Dhruv · 15 October 2025 · Nicholas Humphreys Hatfield

Agent replied · 31 December 2024

Hi Drhuv, Thank you very much for your kind words. We are pleased to know you have received a good service from us and that you have left a review to let others know who will receive the same service Kind regards Jack Flanagan

5/5

Google

My experience with Nicholas Humphreys hasn’t been the most straight forward however, they have been able to sort out any problems that I have had. A month before I was meant to be moving into one of their properties the landlord had to pull out (not Nicholas Humphreys fault) so within the space of a week me and the rest of my group had to find a new place ready for September. The team at Nicholas Humphreys were very supportive and was able to find us somewhere else within a week. They kept in constant communication with us all and made sure we secured a place and at the budget we wanted to stick to. Since moving in there was a few issues in the house which got resolved very quickly and they have been very accommodating, making sure that everything we needed was sorted. - Chloe

Chloe · 15 October 2025 · Nicholas Humphreys Hatfield

Agent replied · 31 December 2024

Hi Chloe, Thank you for your review and although the initial circumstance was unfortunate, we are very happy that we were able to get you to a new property as soon as possible. Going forward we'll always try hard to ensure you are comfortable in your accommodation and to make sure all maintenance is resolved if any :) Kind regards, Will, Nicholas Humphreys

1/5

Google

had to deal with christopher sharman few weeks ago. he issued a tenancy contract for a random date that i never asked for and then went on to invent his owns terms and regulations such as “deferred deposit”. would not recommend to anyone.

Shaun · 15 October 2025 · Nicholas Humphreys Derby

5/5

Google

Tarun at Northampton Nicholas Humphreys is amazing. The service he provided went over and above what we expected. Not only did he help us find the best student accommodation for our son, he was right there with us until our son finally moved in. Nothing was too much for Tarun, he was always at the end of the phone dealing with our queries and reassuring us. He helped us navigate what was potentially a minefield and made us feel he was invested in securing the right accommodation for our son, who loves his flat. We will certainly recommend the services provided by Northampton Nicholas Humphreys. Thank you so much Tarun.

Pauline · 15 October 2025 · Nicholas Humphreys Northampton

Agent replied · 17 October 2025

Thank you so much for taking the time to share your experience! We’re absolutely delighted to hear that Tarun and the Northampton Nicholas Humphreys team were able to provide such a positive and supportive service. At Nicholas Humphreys, we take great pride in helping students and their families find accommodation that truly suits their needs, and in offering guidance every step of the way. It’s wonderful to know that Tarun went above and beyond to make the process smooth, reassuring, and stress-free for you, and that your son is happy and settled in his new home. We believe that finding the right accommodation can make a huge difference to a student’s experience, and we’re so pleased to have played a part in that. Your kind words and recommendation mean a lot to us. Thank you again for choosing Northampton Nicholas Humphreys, we wish your son all the best in his studies and look forward to assisting you again in the future.

1/5

Google

If you’re a student considering renting through Nicholas Humphreys Manchester, think again. This agency is nothing short of abusive, and they exploit students who are often renting for the first time. They consistently try to overcharge, …

M · 14 October 2025 · Nicholas Humphreys Burton Upon Trent

Agent replied · 10 October 2026

Hi M I'm so sorry to hear the experience you have had with the Manchester Branch. This review doesn't involve my office at Burton. … More

5/5

Google

I have recently rented a property in Woodville through Humphreys Letting Agents in Burton on Trent. Unfortunately due to illness I have had to move from the property because of the …

Brian · 14 October 2025 · Nicholas Humphreys Burton Upon Trent

Agent replied · 10 October 2026

Hi Brain Thank you for your positive review! If we can help further in anyway please contact the office! … More

5/5

Google

Nicholas Humphrey’s have been managing our properties now for approximately 18 months. They have always been very professional and prompt to deal with any issues. Contact is excellent and always updating with any changes needed. Alison has …

John · 14 October 2025 · Nicholas Humphreys Burton Upon Trent

Agent replied · 10 October 2026

Hi John Thank you for this superb feedback! Regards Team - NH

5/5

Google

This review refers solely to the Burton Branch. Professional, thorough, honest, straightforward and easy to both talk to and deal with. My current property manager Amber is a credit to the company. She listens, offers advice and …

David · 14 October 2025 · Nicholas Humphreys Burton Upon Trent

Agent replied · 14 October 2026

Hi David Thank you for your positive feedback! Kind Regards … More

5/5

Google

I wholeheartedly recommend the Nicholas Humphrey agency, My experience renting with them has been fantastic. My apartment is beautiful and feels like a real home. What truly impressed me was their service. Today, I lost my keys and their response was incredibly quick and efficient. They had me rescued in good time, which showed genuine care and reliability. It's a massive relief to know I'm with an agency that is so professional and responsive. If you want a great apartment and exceptional support, Nicholas humphery’s the team to choose

Christopher · 14 October 2025 · Nicholas Humphreys Hatfield

Agent replied · 17 October 2025

Hi Christopher, Thank you for your kind words. We’re very glad we could help when you were in need, and it’s great to hear that you’re happy with your current home. We always do our best to support our tenants, especially students as they go through such an important stage in their lives. Kind regards, Jack Flanagan

5/5

Google

I received a great service, I was contacted and my queries were answered swiftly.

Onu · 14 October 2025 · Nicholas Humphreys Stoke On Trent

1/5

Google

My son who is at University of Hertfordshire and his 4 friends, also all students, rented a house for their second year from September 2024 until August 2025 through Nicholas Humphreys. I wont list all of the issues they had because they had already experienced numerous serious issues before they even moved in! What I will do is to offer help and advice so that other tenants, particularly students can be proactive and solve the issues they are likely to face with Nicholas Humphreys. This can also guarantee you get your full deposit back at the end which my son and his friends did and I gather doesn't normally happen. I have already helped my sons friend this year to deal with Nicholas Humphreys using this advice. If you ever send an email to Nicholas Humphreys complaining about anything mention that you will contact the Property Ombudsman if you dont receive a reply within the amount of time stated in their complaints procedure or quicker for urgent complaints. If they don't reply within the amount of time then contact the Property Ombudsman who will instruct you to email Nicholas Humphreys to tell them they only have a few days to reply or they will be in breach of rules and further action will be taken by them. Ask for an inventory and if one is provided read through it carefully and check against what it says and what is actually there and the condition before signing it etc and raise any inconsistencies with Nicholas Humphreys in writing and take photos. If no Inventory is provided as with my son and his housemates don't panic because then you can raise a dispute with the company protecting your deposit. They are very unlikely to side with the landlord about any of your deposit being retained if no inventory has been provided. The landlord also cannot legally deduct money from your deposit for a professional clean. On the subject of protecting deposits make sure that your deposit is protected within 30 days and you are given the prescribed information for claiming the deposit back. This is non negotiable as it is the law. My son and his friends deposits were only protected after 87 days by their landlord with no information provided. I believe the only reason they were protected at all is because my son and his friends were asked to pay their deposits a second time which led my son to send a complaint letter asking where the deposits had gone and why they hadn't been protected and contacting the Property Ombudsman so that this had to be answered honestly with proof. After you have been written to confirming you will receive the deposit back if you still havent received it into your account you can take action. Call Nicholas Humphreys and follow up with an email stating it has been 10 days and this is the landlords final warning. If all deposits are not in every tenants bank accounts by a couple of days time you will start the dispute resolution service with the company protecting the deposits.

Karen · 13 October 2025 · Nicholas Humphreys Hatfield

Agent replied · 17 October 2025

Hi Karen, I’m sorry to hear that your son didn’t enjoy his time living in our property, and even more so that he felt unable to reach out to us directly to share his concerns, instead asking you to do so on his behalf. The property he lived in is not one of our fully managed houses. In this particular case, the landlord manages the property themselves and chooses not to provide an inventory. They tend to rely on trust with their tenants and often return deposits in full, as they did with your son’s group. For context, all of our fully managed properties include a full inventory report at the start of each tenancy, and deposits are registered with the prescribed information provided to tenants. As this landlord handles these matters independently, the process may not have been as seamless as it is with our other properties. We appreciate your feedback, and moving forward, we’ll take extra care when working with this landlord to ensure a smoother experience for future tenants. Kind regards, Jack Flanagan

5/5

Google

Went for my viewing today the lady who showed me around was brilliant. She explained everything perfectly, if I didn’t understand anything she took her time with me to make sure I understood everything. Such an amazing person especially when it my first time viewing properties.

Kirsty · 11 October 2025 · Nicholas Humphreys Stoke On Trent

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2020, 2024.

British Property Awards by year, 2020 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.

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