Trusted Agent profile

Verified

Nicholas Humphreys estate agents in Manchester, Nottingham, Stoke On Trent and 14 more

4.2

★★★★★ Great

2,926 reviews across 17 offices and 1 platform

www.nicholashumphreys.com/northampton-estate-agents

Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on 1 platform, rated 4.2 out of 5 overall.

Google logo

4.2 / 5

2,925

Reviews on Google

All 17 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Tenants1 review

5.0 / 5 Swift, professional service. Beautiful propertyLaura, 9 April 2025Read the review from tenants

Our offices

Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,923 reviews on Google only. Show every review

5/5

Google

Had a great experience viewing houses with Sarah, she was very friendly:)

Iris · 24 October 2025 · Nicholas Humphreys Manchester

5/5

Google

Sarah was friendly and helped us a lot with showing us the properties. She went out of her way to show us an extra property even though we hadn’t booked it, which we really appreciated.

Elliot · 24 October 2025 · Nicholas Humphreys Manchester

4/5

Google

Huge thanks to Rachel who’s been very helpful in getting in contact with the landlord and helping us with our needs throughout the whole process. Highly recommended!

Peace · 24 October 2025 · Nicholas Humphreys Stoke On Trent

5/5

Google

Sarah did a viewing whilst I was home and was very respectful and encouraged me to report any maintenance concerns whilst she was here.

Solomon · 23 October 2025 · Nicholas Humphreys Manchester

5/5

Google

First contact was today, in person. Laura made me welcome, registered pertinent detail & demonstrated in her further questions that my property requirements had been correctly understood. I gained the impression that she'd be a good property manager for landlord & tenant alike. Five stars from me :)

Sahrah · 23 October 2025 · Nicholas Humphreys Wimborne

Agent replied · 12 November 2025

Hello Sahrah, Thank you so much for taking the time to leave this wonderful 5-star review! We are absolutely delighted to hear about your positive first impression, especially following your contact with Laura. It's fantastic to know that she made you feel welcome and took the time to truly understand your property requirements. We firmly believe that excellent service is built on careful listening, and we're so pleased this was your experience. We have shared your lovely feedback with Laura and the whole team, it truly makes our day. We look forward to assisting you in finding your perfect property and hope to have the opportunity to deliver on the excellent standard you've experienced so far. Warm regards, The Team at Nicholas Humphreys Wimborne

1/5

Google

On seeing the reply I got, “multiple months” and the term “chasing”,for context I got layed of work and my partner was in charge of bills and on maternity pay, you contacted me once to which you received full payment at the end of month, fair enough my partner didn’t tell me as she was worried but it was 2 months arrears and yous going on like it was half a year arrears, anyways the use of the word “professional” makes me laugh never seen such people in denial of the property having mould considering I have several family members in the building trade who where furious with the amount of mould in the property(I had a under 1 year old at the time) which I have photos and evidence, I am not bothered about any reply you have to say as quite frankly Audrey is a very patronising person and will flip anything onto you, if you are young family with children avoid at all costs as they have no humanitarian thought process and will not accept fault of their own and rather let you live in a house riddled with mould. Too add on they will rip your eyes out with the deposit scheme we had to go through to dispute process but In the end we settled for an unfair price due to how long it would take to receive our deposit , I have all photos of the property at the end of tenancy and any fault was down to them and their dodgy builders and contractors who don’t even know how to lay carpet and use the same paint to match 😂Have a pleasant day :) AVOID AT ALL COSTS, MANY OTHER BETTER RENTAL COMPANIES IN DURHAM AREA

Tax · 22 October 2025 · Nicholas Humphreys Durham

Agent replied · 18 November 2025

Thanks for your review; we’re not sure what more we could have done to provide you with a more positive experience. We fully stand by our level of service and professionalism throughout your tenancy. We don’t enjoy having to chase multiple months of arrears and damages, but feel we were more than fair in this regard. Full damp proofing was completed on the property as well prior to move in, with a follow-up contractor pointing out that the tenants were drying wet towels on the radiators, causing damage to the plaster. Unfortunately we had to ask threatening calls to stop as we don't tolerate intimidating and threatening behaviour to our staff. We sincerely wish you all the best.

2/5

Google

I was thinking about giving 1 star but Audrey is nice and patient. Hence one of employees is not that great to be honest. I don’t know if he treats me bad is based on my race or he just treats everyone this way. I didn’t have a nice checking out experience with this agent but I didn’t want to waste too much time, so I had to spend more money. At first he wanted to charge me a lot for some damage made by natural and definitely not by people. After arguing and stating a clear explanation, I did have some reduction. The most important point is, after moving out, as I left my router there, paying extra fees of two months, I connected him to reach out to the new tenants to check when they have time so my friends could fetch it for me, ignoring the fees. After sending him two emails, he never replied. I wonder why this post service can be trash like this. Students don’t need to spend time and money here. Some employees say things in different ways which may confuse you and they may ignore you after your renting period is over. I will never recommend!!

Mrs · 22 October 2025 · Nicholas Humphreys Durham

Agent replied · 31 December 2024

Thank you for your review. We take seriously accusations of racism and will be looking into this further. If you are able, please can you report the specific issues you experienced to our Director, Robbie Bell at robbiebell@nicholashumphreys.com? He can take you through our complaints procedure if required. Our team is trained to treat all individuals with dignity and respect and we apologise if something transpired that did not meet this standard. We never like to make deductions from any tenant’s deposit and only aim to do so where damages beyond fair wear and tear exist. Having just gone through our email history with you, we are confident there was thorough written communication about the repair that would be required, particularly after a large dog was found to be living at the property without prior permission. Unfortunately, this required some minor repainting and thorough cleaning of dog urine spots and waste left around the house, which I can see was both negotiated and signed off by yourself. Tenants must also ensure any bills they have set up have been closed off with their provider and that routers have been removed from the property at move-out. We are sorry you did not have the best experience with your move-out, but hope there is some understanding as to why we need to recommend deductions for damages at the end of a tenancy.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.

Negotiator Awards winners in one year, the group and its branches: 2016.

Negotiator Awards by year, 2016

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.

British Property Awards winners in two years, the group and its branches: 2020, 2024.

British Property Awards by year, 2020 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Nicholas Humphreys

Which Nicholas Humphreys office has the most reviews?

Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.

Where are the Nicholas Humphreys offices?

The 17 Nicholas Humphreys offices, by town:

  • Birmingham: Lonsdale House, 52 Blucher Street, Birmingham, B1 1QP
  • Burton: 183 High Street, Abbey Arcade, Burton, DE14 1HN
  • Canterbury: Office 8, Marshwood Close, Canterbury, CT1 1DX
  • Derby: 15 Friar Gate, Derby, DE1 1BU
  • Durham: Suite 6a Kingfisher House, St John's Road, Durham, DH7 8TZ
  • Hatfield: 82 Great North Road, Hatfield, AL9 5BL
  • Leicester: 79 Queens Road, Leicester, LE2 1TT
  • Manchester: 323 Wilmslow Road, Manchester, M14 6NW
  • Northampton: Nicholas Humphreys, 141 Adnitt Road, Northampton, NN1 4NH
  • Norwich: 134 Dereham Road, Norwich, NR2 3AF
  • Nottingham: 6 Lenton Boulevard, Nottingham, NG7 2ES
  • Portsmouth: 5 Sovereign Gate, 308-314 Commercial Road, Portsmouth, PO1 4BL
  • Portswood: 49 London Road, Portswood, SO15 2AD
  • Sheffield City: Blades Enterprise Centre, John Street, Sheffield City, S2 4SW
  • Sheffield West: Office G10, The Redlands Business Centre, 3-5 Tapton House Road, Sheffield West, S10 5BY
  • Stoke On Trent: 42 Piccadilly, Stoke On Trent, ST1 1EG
  • Wimborne: Nicholas Humphreys, 2 Park Lane, Wimborne, BH21 1LD
Has Nicholas Humphreys won any awards?

Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent