5/5
Rating only, no written review.

Trusted Agent profile
Verified
★★★★★
2,926 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,926 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,923 reviews on Google only. Show every review
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Friendly, quick to reply, overall great service
5/5
Amazing service from Hayley today, lovely flat. She answered my questions, walked us through and was really nice. Highly recommend.
5/5
Rating only, no written review.
5/5
Very useful and welcoming for looking round houses
5/5
I recently had an issue with my boiler that took some time to be resolved, but I truly want to thank Leanne for her patience, kindness and professionalism. She was always polite, responsive, and genuinely tried to help, even when the …
Hi Diana Thank you for your kind words regarding Leanne! Regards Team NH
5/5
great
5/5
Great viewing, Sarah was lovely :)
5/5
Very welcoming and happy to help with any questions
5/5
We viewed a property today led by Hayley and was very clear with the information. Very happy with the viewing and she was a star
5/5
Emily has been amazing helping us at every step of the way. Seeing as this is our firt time renting she has been so much help
Hi, Hello, thank you so much for taking the time to leave this wonderful 5-star review! We are delighted to hear that Emily has been so amazing in guiding you through your first rental experience. Helping first-time clients feel confident and supported is a top priority for us, and we're thrilled that Emily provided such excellent assistance every step of the way. We're so glad you chose us and we look forward to working with you again in the future! Best regards, Team Nicholas Humphreys
5/5
Lady was really lovely and helpful
5/5
Rating only, no written review.
5/5
Early on turn, very serviceable
5/5
Lovely houses even lovelier guy
5/5
Rating only, no written review.
5/5
Excellent, great experience with Kevin!
1/5
After moving into the property in March 2024, we immediately reported paint peeling around the house. This was reported in the inventory, by email and via the maintenance portal at the time. we never heard anything about this. Fast forward to June/July 2025 and we noticed the cupboard under the stairs was damp. We reported this immediately via email and called the estate agents. Since then we have sent numerous emails and phone calls, and have only just had the damp surveys done which have confirmed damp. Meanwhile, we have also found the boiler pressure valve is broken and it is leaking. Meaning we cannot use the heating without repressurizing the valve, which we were advised to do even though this could cause further damage to the property... After calling Nicholas Humphreys again, i was hung up on mid conversation, after explaining an occupant has health conditions that are affected. No attempt to call back. I called 2 more times to resume my call, and the phone line rang out. Unfortunately, this is how communication has always been with this letting agents. Not calling back when the line goes dead, being passed round the office, no one to actually contact via email, emails being missed or not responded to. If you are a landlord considering this company, look elsewhere. And if you are a prospective tenant Id suggest you do the same. Extremely dissapointed with the services provided (or not).
Hello Morgan, Thank you for your feedback. We are genuinely sorry that your experience has fallen short of the high standards we strive to maintain, and we sincerely apologise for any frustration caused by communication difficulties. We are committed to resolving the outstanding issues at the property and confirm that the necessary works are now being coordinated. The landlord is fully engaged and, as an experienced professional known for prompt action, is committed to a swift resolution. We believe the majority of our service reflects the positive feedback we receive. As one landlord recently stated, “Reliable and professional. Any issues that have arisen have been dealt with promptly and efficiently.” Similarly, a tenant shared, “Any problems we have had have been sorted quickly by the team. Very happy.” We are dedicated to ensuring every tenant receives this level of care. We will be reaching out to you directly to ensure all matters are concluded to your satisfaction. Sincerely, The Team at Nicholas Humphreys Wimborne
5/5
Hailey was extremely helpful and polite, excellent tour of the property
5/5
haley was very lovely gave us amazing service and was incredibly helpful and polite answered all questions without hesitation and was very informative
5/5
Kevin was very helpful and informative
5/5
Nicholas is an exceptional estate agent. He is always responsive, fair, and clearly dedicated to ensuring his tenants are happy. His professionalism and genuine care make the whole renting experience smooth and reliable.
Good afternoon Archie, Thank you very much for the lovely review you left for us. We appreciate the feedback you have provided. If you ever need any assistance, we are only a phone call away. Regards, Nicholas
5/5
Hayley helped us secure an amazing house, we are very happy with the viewing!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Manchester has the most, with 547 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.