5/5
Rating only, no written review.
Agent replied · 15 October 2026
Hello, Many thanks for the positive review!

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★★★★★
2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2024, 2020.
2024 1 Gold The British Property Awards 2024 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 2,911 reviews on Google only. Show every review
5/5
Rating only, no written review.
Hello, Many thanks for the positive review!
2/5
Better than most other estate agents in Durham. They were relatively responsive throughout the tenancy, with most issues were resolved in a reasonable time frame. The staff are friendly and reasonable. …
Thank you for your review. We're glad you had a good experience while you were a tenant. We strive to get things repaired as quickly as possible and to always be friendly and accommodating, so we’re happy to have achieved that. … More
5/5
Super helpful and lovely to talk to
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you found our team super helpful and lovely to talk to. Providing a friendly, approachable and helpful service is something we take great pride in, so it’s wonderful to receive such positive feedback. Thank you again for taking the time to leave us a review, it really means a lot to the whole team! 😊
5/5
Rating only, no written review.
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ It has been an awesome journey on assisting with the purchase of your new investment. We look forward on the completion of the sale and working more together in the future.
5/5
We've been tenants with Nicholas Humphreys for the past 2 years and will miss them greatly once we move. They've been professional, communicative, and incredibly prompt with us during our time. In particular Bradley Snelling & Steph Gray having been a delight to deal with, and Daniel Bush making sure we were happy once any issues had been resolved. Maintaince issues were dealt with properly and promptly! An issue with the toilet was sorted same day! And when the boiler didn't run it was resolved on Christmas Eve rather than making us wait longer. I'm sure it was a nightmare to get someone in & cost a pretty penny. But it shows how much they care. The one time we were misinformed about something I brought it up and it was addressed incredibly well with them taking full responsibility instead of doubling down. Cannot recommend them more as a tenant, it is a great shame we are moving to another place outside of their management.
This is such a great review thank you so much for taking the time to write it out. It made our day!
5/5
Fantastic experience selling my property with Sam and Robbie at Nicholas Humphrey's Durham. Would highly recommend.
5/5
Had a good experience with Nicholas Humphreys Canterbury. The team has been very helpful, professional and understanding throughout the whole process. There were some last-minute issues with my guarantor service which delayed my tenancy, and I was worried I wouldn’t be able to move in before the weekend. The Nicholas Humphreys team were very helpful and did their best to get everything finalised for me just before closing time. A special thanks to Josh for helping me from the viewing and reservation of the flat through to the tenancy process. Really appreciate the team’s support and excellent customer service. Thank you so much!
5/5
staff very friendly and helpful when moving into my student house :)
5/5
Very quick and very thorough! Managed to grab my keys in no time at all.
5/5
Since we viewed the house, all of the staff in Nicholas Humphrey’s have done a MASSIVE favour for us. From viewing the house, to all the documents, to collecting the keys. They’ve been amazing, thank you so much!
5/5
Rating only, no written review.
5/5
Really friendly and helpful🙂 …
5/5
I didn’t have an appointment and they accommodated me and saw me straight away, lovely people:)
5/5
Quick collection of keys, perfect service.
5/5
Didn't book an appointment a bit stupid but very helpful got in and out in 20 minutes
5/5
Super helpful, quick response.
5/5
Process for picking up keys was super simple and efficient.
4/5
Really fast service and friendly staff !
5/5
As a student renting their first property all the staff were so incredibly helpful answering all my questions with patience. Could not have asked for a better experience renting a property.
5/5
Loved the experience it was wonderful. Everyone got everything moving along very quickly and on time despite the short notice of my application. Rio and Emma where exceptional
5/5
Lovely people, smooth and quick service! Just fab!
5/5
Brilliant staff, very helpful and quick would definitely recommend!
5/5
Overall, I had a great experience renting this room. The entire process was smooth, straightforward, and professional. Rio was very helpful throughout the process, he showed me the room, answered all my questions, and made everything easy to understand. The room was exactly as described, and I was satisfied with the overall experience. I would definitely recommend this place to anyone looking for a hassle-free rental experience.
5/5
They were super accommodating and were quick and helpful responding to any questions me and my house mates had regarding our property !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.