1/5
Landlords be aware.

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★★★★★
2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,911 reviews on Google only. Show every review
1/5
Landlords be aware.
1/5
Avoid at all costs.
4/5
Very helpful and very nice. Explained everything that I needed to know before I choose my house
5/5
Awesome bunch of guys at this place (Nottingham). Always fast, friendly and helpful communication. Dan and Dominic in particular have been a couple of total chaps and always go the extra mile to resolve any issues. Cheers guys!
5/5
Good professional staff; understand your individual circumstances and are helpful. Emily has been quick to respond to our queries and concerns. I look forward to another deal with them in near future!
1/5
Nicholas Humphreys Nottingham has to be the MOST incompetent lettings agency any of my flat mates or I have ever used. The only saving grace about the experience was the land lord John, whom once we met, we dealt directly with him and avoided Nicholas Humphreys communications. One of us is also owed money from paying too much council tax, which apparently has been with their accounts team for 4 months!! Avoid this company, seriously. This is my second draft because on the first I ran out of characters to describe the whole experience. So let me tell you the *resumed* story of my people under our year tenancy with these unprofessional cowboys... We payed the reservation charge of £60 EACH to secure the property and we went on our way to the office to sign the contracts. The contract was re drafted 5 times due to mistakes made by the agents, if you're going to sign a contract READ every single page, don't feel pressured or embarrassed that you're taking too long- It's a legally binding contract and once your signature is on that piece of paper you cannot contest it. Our first contract it stated that we were to pay the full rent of a year every month... come on guys, you all know you have to divide that by 12 and it was Radford Road, Nottingham after all not Kensington, London. After that mistake was spotted came a whole bunch more because apparently simple maths is hard. OK folks, that's contracts done lets fast forward to moving day, our property manager, dear Dominic, oh Dom- how do you even have a job??Told us we could move in at the specific date, and so we did, apparently the house was ready and had been professionally cleaned, I mean why else would you let your tenants move in? When we got in, the house was a mess, every room dirty, we're talking cottonbuds, tampons... it was filth. honeslty...it was bad. We called out friend Dom who insisted the house had been professionally cleaned, and turns out the inventory he had given signed to us was from a different year which explains why none of the dirty, broken light bulbs, and many other things were not listed- Is this legal? hmmm Advice for you students, before you bring your stuff in your new house, photograph every room, every wall, literally inspect everything then put it all in an email and send it to them! Not only you have your own pictures in case of dispute later you also have a paper trail...speaking of paper trail we decided to back every single conversation we had with Dom with an email before or after, unfortunately when you're let down once by your property manager you tend to lose faith. Dom, if you are reading this, you are useless, choose a different career, this is not for you. So we persevere, clean the filth rooms and move our stuff in when suddenly DUM DUM DUMMM the front door opens, we panic! who could it be? we just moved in, we didn't get told anyone was coming and it was late! It was John the landlord coming in to do late night DIY around the house, you know, to get it ready for the tenants? After the initial shock from both sides, we sat down and talked about the clear miscommunication between Dom and us, he told us, the house was not ready and it hadn't been cleaned (remember when I said Dom told us/insisted the house had been professionally cleaned? LIES) Anyway from there on we messaged John for anything we needed, we had many communications with Dom which ended in frustration and us going back to John, John is a saint, our washing machine broke, he had it replaced the next day, him and Jane his partner really looked after us, thank you both! When it came to moving out, it was agreed we could move out on the first (hey paper trail) and Dom promised the new tenants they could move in on the Friday before the 1st..oops, then he promised them the first. Like us, they were very unhappy and it made for a very awkward moving in/out day, bad Dom! But we spoke to the new guys, told them out story and said ‘Hey call John, because it’s less painful pulling your teeth out than dealing with Dom’
3/5
ok for student housing
3/5
Rating only, no written review.
3/5
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5/5
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5/5
A very well run branch with brilliant customer service. Dom, Emily and Dan are particularly good at what they do as they continually make sure you have everything you need. I'd highly recommend this branch
4/5
Didn't choose any of their properties in the end to rent, but all the staff were very polite and not pushy when it came to deciding. Dom was especially belpful. Will consider using them next year as most of the house were really nice.
5/5
Nicholas Humphries made sorting a house for the coming year a dream, both Dan and Jon were always on hand for any queries we had, including advice on bills and landlords. Their office was welcoming, and the process of signing over was quick and easy, no unnecessary waiting on the right papers. I will definitely use them again this year!
5/5
Nicholas Humphreys provided a truly splendid service in helping my friends and I find our second year university house in Lenton (UNAYY), both Dominic and Emily were fantastic. Everything was completed efficiently and effectively. I would therefore wholeheartedly recommend using the chaps at Nicholas Humphreys.
5/5
I rented a house that was managed by the agency and during that period all the employees were exceptional. I was able to sort everything via email within an acceptable period of time. I do recommend the agency to everyone who has the opportunity to work with them.
5/5
Signing for a student house was so easy with this agency, Dominic and Emily dealt with our property and handled everything Very well they were always glad to help with any questions we had surrounding our property. I would recommend anyone to use them as they were too notch
5/5
Just to say a HUGE Thank You to Dominic and more recently Emily who have helped me for the last 2 years with my houses. When sorting out my first house, Dom walked me through the process and I ended up getting a great house that everyone was pleased with. Any problems (including losing keys on a night out :D ) were sorted out straight away, usually the same day, so I can't rate them enough. When switching over properties this year Emily was better than perfect. The whole process only took a couple of days and the new house was sorted. Sorting out picking up the keys when i moved in this week only needed a text and she was straight round. Couldn't be more pleased with the company and will definitely be using them in the future. Keep the good work up!
5/5
Having just purchased my first property through Nicholas humphreys I highly recommend them. Throughout the whole experience with Kevin Laban at the Nottingham branch, I have been guided through the process swiftly and any queries were dealt with ASAP. Often I would send an email for an update outside of normal office hours but Kevin would take the time to update me, even if this was beyond the closing time of their office. I would highly recommend to others and potentially look forward to using their services once again in the future!
5/5
Had a couple of problems with how the previous tenants had left the property, the Nicholas Humphreys team were straight on it. Dan and Jon, were particularly helpful (and easy to talk to), and had everything sorted straight away. Would definitely recommend them to anyone, much better than any of other estate agents I have used Nottingham.
5/5
Brilliant estate agents! Sorted any issues with our house so quickly. Dom, Emily, Dan, Jon, Joe were all helpful throughout the two years I was a tenant in their properties. They were brilliant with deposits and making me and housemates feel welcome as soon as we moved in. Great property portfolio and a great team in general! Advised for buying, selling and renting properties, for both students and professionals.
1/5
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1/5
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2/5
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2/5
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
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