★★★★★ 1/5
GoogleSo i had a booking to view a house at 3 oclock so we show up wait 5 mins out side in the cold. We are like where are they (3.05pm). So we wait in the car till 3.20pm. We then call them they say oh the person said you weren't there someone will be will you in 10 mins. 3.45pm a car is out side the house so we get out the car to see a lady walk out with 2 guys who she presumed was me and a mate she had shown round. She said i will show you round we get shown around quickly she tajes us out side says someone will come we were like why didnt you ask those guys for my name to see if it was us took 40 mins of waiting to get shown around 3 properties one of which they didnt have a key to show one of the bed rooms. So unorganized dumb due to the fact they didnt even ask to see if it was us they were showing round and had the nerve to lie about showing up on time and not seeing us. I would give zero stars if it was an option!!!!
DONT GO WITH THIS AGENCY!!!!!!
Nikita · 2 January 2018 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleAn excellent estate agent, with a friendly and helpful staff and office.
Of agents went to the ends of the earth to make sure my friends and I found the best property to meet our needs, and continue to offer an excellent service whenever we need them.
Professional, fair, and dedicated.
Ben · 2 January 2018 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleAfter not being able to find tenants for the next academic year, Nicholas Humphreys have been fantastic. A really professional approach to letting my two student properties. I now have a designated property manager deals with any issues with either property.
Louise · 2 January 2018 · Nicholas Humphreys Derby
★★★★★ 5/5
GoogleRating only, no written review.
Glenn · 2 January 2018 · Nicholas Humphreys Manchester
Agent replied · 31 December 2024
Thank you for taking the time to rate us.
★★★★★ 1/5
GoogleRating only, no written review.
Svetlana · 2 January 2018 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleRating only, no written review.
Yousuf · 2 January 2018 · Nicholas Humphreys Manchester
Agent replied · 31 December 2024
Thank you for your 5 star rating!
★★★★★ 5/5
GoogleRating only, no written review.
Tanzeem · 2 January 2018 · Nicholas Humphreys Manchester
Agent replied · 31 December 2024
Thank you for your 5 star rating!
★★★★★ 5/5
GoogleRating only, no written review.
Catherine · 2 January 2018 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleOutstanding letting service. Friendly, professional and highly efficient team. Nobody does it better, highly recommended.
David · 2 January 2018 · Nicholas Humphreys Manchester
Agent replied · 31 December 2024
Thank you for your review, much appreciated.
★★★★★ 5/5
GoogleVery good letting agency. From day one everyone was very helpfull. A smooth and pleasurable experience to rent a house, thank you very much to the whole team.
Filipe · 2 January 2018 · Nicholas Humphreys Manchester
Agent replied · 31 December 2024
Thanks for your review, it's been a pleasure dealing with you.
★★★★★ 5/5
GoogleExcellent personal service. They attend to all the important details and keep in regular communication so I know what's happening with my tenants and property - I would definitely recommend them and will continue to use Nicholas Humphreys Letting.
Natalie · 2 January 2018 · Nicholas Humphreys Manchester
Agent replied · 31 December 2024
Thanks for taking the time to leave us a review!
★★★★★ 1/5
GoogleVery bad service, had no communication between landlord and the agent. Lied to us by saying all rooms would be redecorated when only some of them were going to be. Also hassled us for our paperwork when we had already handed them in so had obviously lost our files or paperwork but weren't prepared to admit it. Very poor and definitely not worth your money or time.
Kate · 2 January 2018 · Nicholas Humphreys Manchester
★★★★★ 1/5
GoogleAbsolutely Awful!! Paid a reservation fee for a property then heard nothing back from Tim the estate agent handling the address for over 3 days. After finally getting hold of him through via the office, he informed us that the landlady had rented the property privately... He said that he'd get the reservation fee refunded by the Friday and i still haven't received my refund.
Absolutely awful communication and I don't feel that I would've been informed the property had been Let without ringing the office myself. AVOID AT ALL COST!!!!
Kieran · 2 January 2018 · Nicholas Humphreys Manchester
Agent replied · 31 December 2024
Hi Kieran,
I am sorry you feel your experience is deserving of a 1* rating and the "avoid at all" costs is disappointing if not a little hurtful given the personal reference. You were refunded in 10 days (8 working days). You also reserved the property on Sunday (a day we are closed) and were informed the following Tuesday so it was 1 day delay which I apologise for as I was obtaining information from the property owner. I also apologise for saying the refund would be complete on Friday when it was actually the following Wednesday. I would certainly not say it was a 5* service but again I feel 1* for these two issues seems a little harsh and I hope you do not avoid us at all costs in the future.
Thanks
Tim
★★★★★ 5/5
GoogleWonderful friendly staff that make you feel comfortable when answering any of your questions no matter how silly they might sound! House viewings are arranged promptly and without hesation upon request to suit your schedule. Best estate agents I've used so far while being a student for 3 years here in Manchester!
Gabs · 2 January 2018 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleI must place on record my thanks and appreciation to Nicholas Humphreys in Fallowfield. Having had a terrible experience with a previous agent in south Manchester, dealing with Nicholas Humphreys has been a complete breath of fresh air. It really has. From first contact with the lovely and very helpful and knowledgeable Tim, to dealings on the telephone or in the office with amongst others Catherine, Amber and Jennie, each and every interaction was pleasant, trouble free and utterly professional. The business model in operation at this place clearly works, I cannot fault it and I say that as a professional that deals with different types of business on a weekly basis. The whole team are polite, diligent, hard working and customer focused, something that is becoming increasingly rare these days. If you are looking for an agent in the South Manchester area who will deal efficiently with your requirements then you really ought to make Nicholas Humphreys your first port of call. People are quick to moan about awful service these days (and rightly so), but sometimes feel less inclined to take the time to give credit where credit is due when they've received really good service - so I'm delighted to leave this review for the team at Nicholas Humphreys; I hope they go from strength to strength and based on my recent experience I've absolutely no doubt they will. Thank you for all your help, Tim and the Team!
Vincent · 2 January 2018 · Nicholas Humphreys Manchester
★★★★★ 5/5
GoogleRating only, no written review.
Danny · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 1/5
GoogleRating only, no written review.
Elizabeth · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleAlways happy to go the extra mile, thanks
Frederick · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleHighly recommended! Myself, family and friends all use these. There's never anything that the staff here can't sort out for you
Ryan · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleBest Estate agent by far out of the many I've used in the past ,Fantastic Service and Friendly Staff, Always go above and beyond to help me if I ever have any issues. I would Definitely recommend them.
Lottie · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleHave used estate agent to purchase and sell my property, and service has been great with both experiences. Jess has been fantastic and really helpful at every stage.
Emma · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleWe recently moved our letting management to Nicholas Humphreys at Burton and have been very pleased with the service provided. Any issues have been promptly attended to and both Paul Wills and Simon Smith along with the other staff have been very helpful.
Geoff · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleSince Samantha Astle has taken over my rented property, the experience I have received is great. She takes ownership of the property and all issues associated with it. I look forward in working with Samantha in the future with all aspects of my rented property.
Majid · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
★★★★★ 5/5
GoogleMy experience with Nicolas Humphreys has been brilliant.
I know I made the right choice from day one. Very professional, excellent communication and staff very approachable.
Would definitely recommend to others without hesitation.
Emma · 2 January 2018 · Nicholas Humphreys Burton Upon Trent
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.