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★★★★★
2,914 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,914 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,911 reviews on Google only. Show every review
5/5
GoogleMadeleine was amazing with helping me secure a room for my third year accomodation. She replied quickly to emails, she was very polite and helpful. Madeleine was always happy to answer the questions I had regarding the accomodation. I would 100% recommend Nicholas Humphreys.
5/5
GoogleI have been dealing with Nicholas Humphreys - Nottingham since 2013. Initially as letting agents for my property, then as estate agents for its marketing and sale. During the rental period their team was always quick to respond to any problems at the house. Their efficient and reliable group of sub-contractors and tradesmen have always dealt quickly with jobs ranging from changing light bulbs to fitting a new boiler. I decided to market the property in 2017 and received an offer within a few days. Although not the speediest of sales - due to buyer issues and complexities regarding the HMO Licence, the sale was completed a couple of weeks ago. The team have all been very helpful over the years. Special thanks to Dominic Fletcher for going above and beyond, also to Kirsty Inglis. I would absolutely recommend this firm. Jean Haynes
5/5
GoogleWe recently bought our first home which was for sale through Nicholas Humphreys. The whole process, start to finish only took one month. Throughout the process, we were kept informed by the estate agent and received regular phone calls to check in on our work with the solicitors, providing help when needed. In addition to that, and through our survery we found that the property was valued at the right price. This was refreshing following a fall though of a previous property advertised by a different agent due to a large down valuation.
5/5
GoogleNicholas Humphreys were excellent with helping my friend and myself find a suitable property. Kirsty has remained professional and friendly at all times and has been a great help every step of the way. We both would highly recommend them.
5/5
GoogleI could not recommend Nicolas Humphries more. I recently found myself in the middle of a messy divorce and needing to sell 2 houses. I had never done anything to do with finances or managing the properties prior to the divorce, Kevin could not have been more supportive and helpful through the whole process. At no time did I feel pushed or rushed with decisions and he was always happy to answer my many queries and offer advice when needed. A very professional and yet friendly and helpful service that made the whole process of selling as stress free as possible.
5/5
GoogleHad a great experience working with Nicholas Humphrey. We worked directly with James. He was so attentive and patient. Being from out of the country getting a UK flat is not easy, but James answered all our questions in a timely matter and was really flexible.
5/5
GoogleI had a really good experience with Nicholas Humphreys Agency. The real estate agent I was in contact with was very nice and pleasant, they promptly replied to all my questions and helped me through the booking procedure. I am a non-British student and everything was completely new to me, so they helped me a lot. I strongly recommend NH Agency!
4/5
GoogleI rent a house from Nicholas Humphrey in Nottingham for two years, and never had a problem during that period. It was a bit tricky I had to provide an English guarantor since I'm not English though, maybe this could be considered differently. It was also weird to me that different contractors could come in while I was not in the place, that's something I found intrusive and that maybe could be done differently. On the other hand, my property manager, Madeleine Griffith, did a very good job, she was very reactive if I was having a problem at the property and always try to find the best way to work things out, I really appreciate that!
5/5
GoogleRating only, no written review.
Thanks for your review!
5/5
GoogleRating only, no written review.
Thanks for your review!
5/5
GoogleFantastic all round! Questions all answered. Great people
5/5
GoogleFantastic service, quick, efficient. Would recommend without hesitation.
Thanks Paul! We look forward to working with you again!
5/5
GoogleThe service with this company is great. Had a viewing with Ben yesterday- he knew lots about the property and answered all of our questions.
5/5
GoogleI continue to have a fantastic experience working with the team at NH Norwich. Aa a landlord, they are a dream to work with. Highly recommended!
Hi Freddie, thanks for your review! we look forward to help you building your portfolio!
5/5
GoogleReally good, professional service. Very friendly and helpful staff (especially Ben who's always happy to help!) Have made the whole renting process very easy!
5/5
GoogleA really superb service; a cut above the rest in terms of their processes and how they deal with clients - Sam and his team are a joy to work with.
Hi Alister, thanks for your review!
5/5
GoogleFantastic! Not only were they efficient in contacting whenever a property became available; they also made themselves available to view the property the same day. By far one of the best student properties viewed to date.
5/5
GoogleAs a Masters student in the area I was incredibly impressed with Sam and the team in helping me and my friends find a house, really great and friendly team who made the move seamless.
Hi David, thanks for your review! We look forward to continue working with you
5/5
GoogleFantastic service from the very first phone call and everything thereafter. Extremely professional, friendly and efficient. Went above and beyond to ensure the move was seamless and I would highly recommend Nicholas Humphreys (Norwich) to anybody.
Hi Gareth, thanks for your review! Hope you're still getting on well in your property!
5/5
GoogleCouldn't fault the service. Needed my property leased out quickly and they managed to without any issues. Excellent staff, very professional and you can't beat their rates. Highly recommend!
Hi Charlie, thanks for your review!
5/5
GoogleHelped me find the perfect place to stay for my second term at uni. Sam and his team are so easy to deal with and any problems we have had have been sorted with no hassle. Thanks for making it so easy! Will be letting with you next year
5/5
GoogleEasily the best experience i've had with an estate agent. They are doing a great job with managing my property. Really friendly staff, quick to respond and found me tenants within a week of completing on the house! Highly recommended.
Thanks Ian!
4/5
GoogleI rented with Nicholas Humphreys for 2 years whilst studying at university in Norwich, and hand on heart I can say that for the duration of the tenancy they were outstanding, in particular, Sam Fryer. He has magnificent people skills and is a genuinely nice person. However, the problem started to arise when the tenancy ended. I sent out several emails to Laura Bennison (the person dealing with our deposits), to which I initially received no reply. After 2 weeks, I tried to ring the office to inquire about the status of my deposit, to which either Josh or Ben would reply and they would tell me that the person dealing with deposits is Laura and "she is busy at the moment" and would give me a ring back. Me and my housemate rang more than 10 times, and we received no call back from Laura. I only managed to get hold of her on the phone once when I rang. After around 20 days of our contract having ended, I rang the TDS (tenancy deposit scheme) to ask what to do with our deposit situation, to which they advised me to open a dispute. Coincidentally, Laura emailed me that same day and informed us that the deposit has been sent on that week's pay run and we should receive it by the end of the week i.e. Friday. On Friday, I received no deposit. I waited till Tuesday (since Monday was a bank holiday) and rang my bank to ask if there are any pending transactions to be credited into my bank account, to which they told me that there aren't. What angered me the most was the fact that I received minimal co-operation when our contractual obligations ended. I understand that they must've been busy, but a simple email telling me that they are currently working on refunding the deposit wouldn't take much time to write and send. Laura was simply being unprofessional and apathetic to the estate agent's customers. When I first rented the property, Sam was the one dealing with us (I think he was the person responsible of tenants), and I loved him since he was, and still is, a genuinely nice person. Nevertheless, after a long struggle, I did receive my deposit after 1 month (I think it would've taken longer had I not filed the dispute through TDS). Nicholas Humphreys is a good estate agent, and the other reviews prove it. I just happened to have a negative experience with the return of my deposit, and partly because of Laura's unprofessional approach. Had I received a simple email from the beginning, just to tell me that it might take a while to return the deposits, I wouldn't have had anything to reproach whatsoever. But ignoring a chain of emails and phone calls is simply unacceptable.
Hi Saher, we are sorry you have been experiencing this difficulty. I understand my colleague Sam has been in contact with you regarding this deposit issue and the issue has been resolved. Thanks, NH Norwich
5/5
GoogleHaving dealt with some awful estate agents in the past, Nicholas Humphrey's has been a breath of fresh air. Professional service received, easy to contact and the staff have been wonderful - especially Ben. I will be sure to recommend this estate agent, as the experience has been outstandingly positive.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 436.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2020.
