5/5
Sarah was great and very helpful overall very happy with the experience
Agent replied · 15 October 2026
Hi Elliott, thank you for your lovely comments, if you need anything else please don't hesitate to contact us

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★★★★★
2,919 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,919 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,916 reviews on Google only. Show every review
5/5
Sarah was great and very helpful overall very happy with the experience
Hi Elliott, thank you for your lovely comments, if you need anything else please don't hesitate to contact us
5/5
Rating only, no written review.
Hi Simon, Many thanks for your review!
5/5
Courteous, friendly and professional the whole time. Tarun and the team were fantastic and I will be going to them again next time I move in Northampton.
Thank you for your wonderful feedback! We’re so pleased to hear that Tarun and the team provided a friendly and professional service throughout. It means a lot to us, and we’ll be ready to help whenever you need us again in Northampton.
5/5
Excellent agency to work with. They are professional, reliable, and genuinely supportive. Communication was clear and they handled everything efficiently. I would definitely recommend them to others.
Thank you so much for your kind words and positive feedback. We’re delighted to hear that you found our team professional, reliable, and supportive throughout your experience. Providing clear communication and an efficient service is always our priority, so it’s wonderful to know this made a difference. We truly appreciate your recommendation and look forward to assisting you again in the future.
4/5
Good service, always attends to the housing needs and approachable
Thank you for your kind words and for taking the time to leave us a review. We're really pleased to hear that you’ve found our team approachable and responsive to your housing needs. Providing helpful and reliable service is very important to us, and your feedback encourages us to keep doing our best. If there’s anything more we can do to improve your experience even further, please don’t hesitate to let us know.
5/5
Great to deal with
Thank you Dave!
5/5
Rating only, no written review.
Thank you!
5/5
I would highly recommend these guys. Very welcoming, easy going and helpful. Any questions you have they will answer no problem. Currently going onto our second contract for the next academic year.
5/5
Personally I am really satisfied with the companies support especially towards students and accommodation. There are many options available all at different price ranges, all over the city so they really have options for everyone. Have been with them for a year and have advanced to a second rental with them for the upcoming academic year. Would definitely recommend Nicholas Humphreys to anyone looking for housing whether that's rental or buying. Our property agent Dillon Bihal, was a very kind and charismatic person, prioritising our needs and comfort without us needing to say a thing. He is great to work with, very understanding and caring when it comes to details about the properties you are viewing. As well as eager to provide information about any questions you may have. Aside from their outstanding in-person customer services, they have been a great support over the phone as well. Any time we ring up with an enquiry or an issue there is always someone on the other end of the phone that picks up and is ready to help within seconds. I regret to admit that most of the time, they pick up the phone before I am prepared to speak, it's genuinely a pleasant surprise every time. As well as I have never been put on hold for an endless amount of time like with any other cooperation. Another person worth mentioning is Rio Dhami, as I have had most experience with him over phonecalls and emails and I am pleased to say, this man has never let me down. I've always left the conversations satisfied and with full understanding of any situation and further steps. Honestly, the team at this branch has been a great support and I highly recommend them as property agents, especially, the two mentioned above. Renting can be scary however with Nicholas Humphreys just know you're in good hands. This company really prioritises their clients and that shows through every interaction.
5/5
Very professional and efficient, helpful knowledgeable and friendly, moved quickly when I needed them to, highly recommended.
2/5
Rented with them for 6.5 years. It really depended on who you dealt with, some were quick and some were really slow. But after I moved out, they did not return my deposit, didn’t respond to my message and no reason was given. I ended up having to raise a claim with the deposit scheme who then returned it.
4/5
Rating only, no written review.
Thank you for leaving us a positive review. We would love to know what we could do to earn that extra star to make your experience even better so please get in touch with us on hatfield@nicholashumphreys.com Kind regards Jack Flanagan
4/5
Rating only, no written review.
Thank you for leaving us a positive review. We would love to know what we could do to earn that extra star to make your experience even better so please get in touch with us on hatfield@nicholashumphreys.com Kind regards Jack Flanagan
5/5
I wholeheartedly recommend Nicholas Humphrey. My experience renting with them has been fantastic; the apartment is beautiful and truly feels like a home. What impressed me most was their exceptional service, they handled a maintenance issue for me quickly and reliably, which showed genuine care. It is a massive relief to know I am with such a professional and responsive team. If you are looking for a great property and top-tier support, Nicholas Humphrey is the team to choose.
Hi Priston, Thank you for your review and feedback on what we are doing well. This really helps us to continue to help people in future and to do the best job we possibly can for our tenants. Kind regards Jack Flanagan
5/5
My apartment was gotten with Nicholas Humphrey, it was super smooth and I will definitely be using them again.
Hi Mercy, Thank you for your review and for staying with Nicholas Humphreys Kind regards Jack Flanagan
5/5
Have only heard great feedback from people about this real estate Company
Thank you so much for your kind words and 5 star review. We are really pleased to hear you have received such positive feedback about us. It means a lot to our team. If there is ever anything we can help you with in the future, please feel free to get in touch. Kind regards Nicholas Humphreys Team
1/5
The worst estate agency from all agency a had to deal send you for references through Let Alliance agency to get personal information like you are criminal Access to online banking Access to HMR revenue for personal taxes you pay I am. Writing this review just to let people know what you have to go through with this agency
Thank you for your review. As part of our standard process, we use an independent referencing company to assess all prospective tenants, ensuring we secure suitable tenants for our landlords. Unfortunately, on this occasion, your application did not meet the required referencing criteria, and your holding fee was returned to you in full. We are sorry that you feel this experience warrants a negative review, particularly as the process was carried out in line with our usual procedures. Kind regards, Jack Flanagan
5/5
I have been renting out my property with Nicholas Humphreys over 15 years. Currently Leanne is looking after my property. She has been very efficient on getting any issues I have resolved very quickly. I find her very helpful and easy to speak too. I feel my property is in safe hands and I don't need to worry about anything whilst Leanne is taking care of everything. Which leaves me free to tackle other problems. I am very happy and satisfied with the level of service Leanne has provided. Thankyou so much.
1/5
Despite being a valued tenant with your agency, in the end of the tenancy I never heard back on the justification of the amount that was deducted from my deposit after reaching out to you after my tenancy ended. Even after knowing that the current tenant who lives in my room has told me that nothing has been replaced for any damages. I clearly know I left the room undamaged and cleaned with the pictures taken. And yet you deducted so much of my deposit money without any valid justification. I was so disappointed.
Good morning Anand, Thank you for your feedback. We are disappointed to learn that you are not happy with our service especially after having been a valued tenant with us for almost 3 years however, we do not have enough detail to understand what went wrong. We would really appreciate it if you contacted us directly on 0114 470 4715 so we can look into the matter at hand further and see whether we can put things right for you. Best wishes and regards, Nicholas
5/5
Iv used Nicholas Humphrey for over 15 years now. And the staff are so helpful. I normally deal with Leanne. Leanne is so efficient regrarding my tenants issues. I don't have to worry about anything. It such a peace of mind knowing Leanne is taking care of all the issues. I don't have to chase up anything, and that is a big help. Leanne is always ahead thinking of resolutions to any problems I raise. Thankyou to Leanne and the whole team at Nicholas Humphreys, for providing excellent customer service and being so helpful. I can never imagine using another estate agents ever. Rehana (1 Barons Court)
Hi Rehana Thank you for the positive feedback and the five stars! Regards Team - NH
5/5
Rating only, no written review.
Hi Maureen, thank you so much for taking the time to leave us a 5-star rating! ⭐️ We really appreciate your support of the Nicholas Humphreys Stoke-on-Trent team. We’re proud to offer a friendly, approachable and responsive service across property sales and lettings, alongside our specialist approach to HMO properties. Every rating means a lot to the team and helps us continue doing what we do best. We’re also currently offering £100 in vouchers as a thank you for property referrals 🎁 If you know someone thinking about selling or letting a property, send them our way, if we successfully sell or let it, we’ll give you £100 in vouchers on completion! Thanks again, Maureen, we really appreciate it! 😊 Jess Branch Manager Nicholas Humphreys
5/5
Rating only, no written review.
Hi there, thank you so much for taking the time to leave us a 5-star rating! ⭐️ We really appreciate your support of the Nicholas Humphreys Stoke-on-Trent team. We’re proud to offer a friendly, approachable and responsive service across property sales and lettings, alongside our specialist approach to HMO properties. Every rating means a lot to the team and helps us continue doing what we do best. We’re also currently offering £100 in vouchers as a thank you for property referrals 🎁 If you know someone thinking about selling or letting a property, send them our way, if we successfully sell or let it, we’ll give you £100 in vouchers on completion! Thanks again, we really appreciate it! 😊 Jess Branch Manager Nicholas Humphreys
5/5
Rating only, no written review.
Hi Steve, thank you so much for taking the time to leave us a 5-star rating! ⭐️ We really appreciate your support of the Nicholas Humphreys Stoke-on-Trent team. We’re proud to offer a friendly, approachable and responsive service across property sales and lettings, alongside our specialist approach to HMO properties. Every rating means a lot to the team and helps us continue doing what we do best. We’re also currently offering £100 in vouchers as a thank you for property referrals 🎁 If you know someone thinking about selling or letting a property, send them our way, if we successfully sell or let it, we’ll give you £100 in vouchers on completion! Thanks again, Steve, we really appreciate it! Jess Branch Manager Nicholas Humphreys
5/5
Went for a viewing the other day with Rachel, was really help, great advice, services by this company was really impressive, would highly recommend
Hi Adam, thank you so much for your fantastic 5-star review! 😊 We’re really pleased to hear you had such a positive experience viewing a property with Rachel. It’s great to know that Rachel was able to give you helpful advice and make the viewing a positive experience. We always want our viewings to be more than simply showing you around a property, having someone knowledgeable and approachable there to answer questions and offer honest advice can make a real difference. At Nicholas Humphreys, we specialise in property sales and lettings, alongside our unique approach to HMO properties, with a real focus on providing a friendly, knowledgeable and personal service. We’re also currently offering £100 in vouchers as a thank you for property referrals 🎁 If you know someone thinking about selling or letting a property, send them our way, if we successfully sell or let it, we’ll give you £100 in vouchers on completion! Thanks again for recommending us, Adam, we really appreciate it! 😀 Jess Branch Manager Nicholas Humphreys
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.