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★★★★★
2,919 reviews across 17 offices and 2 platforms
Nicholas Humphreys has 17 offices, in Manchester, Nottingham, Stoke On Trent, Burton, Derby, Norwich, Hatfield, Canterbury, Wimborne, Sheffield West, Portswood, Northampton, Durham, Portsmouth, Leicester, Sheffield City and Birmingham. Together they have 2,919 reviews on two platforms, rated 4.2 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicholas Humphreys's 17 offices, most reviewed first. Each has its own page.
Showing 2,916 reviews on Google only. Show every review
5/5
GoogleI had both a professional and smooth experience when renting my property through Nicholas Humphreys. Ben was particularly helpful, very approachable, enthusiastic and extremely hard working throughout the whole process which made it easy and stress free. I would highly recommend Ben and the rest of the team at Nicholas Humphreys to friends and family.
Hi Oliver, Thank you for your review.
5/5
GoogleNicholas Humphreys has been brilliant in helping find my first home. I want to personally thank Josh Copeman, who has been so helpful, very professional and friendly. He has kept in constant contact with me, goes to the extra mile to get things done and is always on top of everything. I would highly recommend Nicholas Humphreys to anyone who wants a smooth, helpful and professional service!
Kayla, thanks for your review and taking your time to leave it! Another one for Josh!
5/5
GoogleNicholas Humphreys Norwich have been looking after my student house for two years - they also manage two other houses belonging to my extended family. We have all found Sam, Laura & team to be trustworthy, hardworking and entirely honest. On two occasions they found tenants extremely quickly. Great service, highly recommended.
Hi Jane, Thanks for your review! We appreciate our continued working relationship and look forward to working together for the coming years!
5/5
GoogleRating only, no written review.
Many thanks for the five-star rating! We are delighted to be of continued service Mr Clarke. Kind regards- The H&B Team
3/5
GoogleRating only, no written review.
Hello Jessica, Thank you for the review. Unfortunately I can't see that you are a recent Landlord or Tenant but it would be great to understand how you feel we could reach 4 or 5 stars! We are always open to honest feedback from genuine customers in case we can further improve our services. Please feel free to contact me direct on 01202 856022. Kind regards Ben Richardson (Marketing Manager)
1/5
GoogleBunch of stnuc who at their own discretion decided to take what money they thought was reasonable to finalize leaving the property !!!! I WOULD GIVE NO STARS IF I COULD.
Hello Dave. We were really sorry to read your review and are a little confused to be honest- there have not been any Harker & Bullman tenancies under the name of Johnson which have ended recently! Please will you contact scott@harkerandbullman.co.uk with the details and we will look into things as a matter of urgency. We have strict procedures in place regarding the end of tenancies and deposit returns - both the Landlord and Tenant sign to agree any deductions against the detailed inventory compiled at the tenancy start, so we would never deduct any monies without authorisation. We see you have left a high number of negative, aggressive and rude reviews on Google... Hopefully our many other positive reviews and website testimonials demonstrate the professional nature of Harker & Bullman and the respect we have towards all of our Landlords and Tenants.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleUnprofessional Eejits
1/5
GoogleFriends have had countless problems with this company.
1/5
GoogleTerrible experience with a student property, don't use!
1/5
GoogleAwful service and no problem solving or willingness to get the job done. Would not recommend to anyone
5/5
GoogleVery good service overall. Really easy and fast moving in process. Thanks
5/5
GoogleJamie is fantastic, professional and very helpful. Jamie’s helped from start to finish with my daughters accommodation.
5/5
GoogleI use Nicholas Humphreys to manage both my student and professional houses and i can highly recommend their services to maximise your portfolio.
1/5
GoogleUseless, they stood us up for a house viewing for next year eventhough we have lived in a house with them for this year. They never fixed our dishwasher and washing machine that they said they would. Also when we moved in there was a note saying it had been professionally cleaned. It definetly had not. Don't go with Humphreys.
1/5
GoogleWith the greatest emphasis, I encourage everyone to avoid these agents. After moving into the property we quickly discovered that the boiler was broke (no hot water or heating). Nicholas Humphrey’s were promptly informed and I expected the matter resolved. No. It took 8 months for them to replace the boiler, while we suffered through the cold of winter. The property was also full of mould, like other reviews mention, which the agent would not address. The drain got blocked at one point where the washing machine was backing into the sink and they never attended to this. Our front door was broken into, and this took then 6 months to “fix”, which to them meant painting over the cracks. It was by this time I was not surprised to find the house infested with mice and at one time 100’s of flies. I was less surprised when Kevin and the staff gave us false promises. To this day, the mice still roam the house. The practices of Nicholas Humphrey’s became so inhumane and illegal that I contacted the council and they involved environmental health. Only at this time did some (very minor) improvements occur. During my tenancy, Kevin and the staff at Nicholas Humphrey’s refused to tell me who the landlord was. This is illegal. I have since found out, by council involvement, that it is BBHP Ltd. This company is owned by Nicholas Humphrey’s and they are using different names to avoid responsibility and exploit students. Having moved out of the property, BBHP Ltd. have sent us an invoice for exceeding bills. This is completely unethical considering that we had no heating or hot water for 8 months. I strongly advise all people, student or otherwise, to avoid these estate agents in the hope that they will better their practices.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Nicholas Humphreys and its branches won The Negotiator Awards in one year, most recently 2016.
Negotiator Awards winners in one year, the group and its branches: 2016.
Negotiator Awards by year, 20162016 1 Bronze The Negotiator Awards 2016 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Nicholas Humphreys and its branches won awards at The British Property Awards in two years, most recently 2024.
British Property Awards winners in two years, the group and its branches: 2020, 2024.
British Property Awards by year, 2020 to 2024Source: The British Property Awards winners lists, as published, linked by year.
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Manchester has the most, with 545 reviews rated 4.2 out of 5, followed by Nottingham with 438.
The 17 Nicholas Humphreys offices, by town:
Yes. At The British Property Awards 2024 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2016.
