Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
The Trusted AgentFriendly and professional
I have yet to move into my new property which I am renting from Moginie James but my experience with them so far is that they have been very friendly, helpful and professional. I met with Charlotte who initially showed me several properties (including the one I have chosen) and given that I am new to Cardiff, her warm welcome and knowledge of the area was very appreciated. I had a second viewing of the property where I was met by Adrian who was just as friendly and who helped me to take measurements for my furniture.
So far I have been impressed with the professionalism of the agency. My only criticism (and it is a small one) is that the few times I have phoned the offiice, there has been no one available from the lettings team to talk to me and so I have to keep leaving messages. My experience is that contacting them by email is better..
Jenny · 27 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 4/5
The Trusted AgentJill was very helpful.
Jill was my sales progressor for the purchase of my property. Jill was very helpful and attentive. Jill was always quick with communication and kept my up to date throughout the whole process.
Anonymous · 26 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
GoogleRating only, no written review.
???? · 26 September 2016 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
The Trusted AgentExcellent help for a nervous first time buyer!
Michelle provided us with some really great support and made the whole process of buying our first home really simple. She was fantastic at going out of her way to resolve issues and make our lives easier. She showed a real care for her work and I'd use her again without hesitation.
James · 22 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentOutstanding Service
All members of staff were excellent and kept us appraised of the sale from beginning to end. Calls were always returned promptly and Annemarie, Maria and Siobhan were friendly and efficient.
From the initial valuation by Andrew Trinnick through to Jill O'Shea in Sales Progression, I was impressed by the professionalism shown.
I would have no hesitation in recommending them either to sell or purchase or property through.
Melinda · 21 September 2016 · Moginie James Estate Agents Roath
★★★★★ 4/5
The Trusted AgentThanks!
Thanks to all at MJ for their assistance in our purchase and to the lettings department for being onto it as soon as they could to start viewings to let as well. A smooth process all round!
Christine · 21 September 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentExcellent Service
It was a pleasant experience dealing with a great professional as Rhys who is extremely committed and cooperative. I really appreciate his support and the efficiency of his customer service.
Narjes · 14 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentHighly recommend this agent & his team.
All the team were really helpful and efficient in getting me moved and settled into my new rented property really quickly. Rhys was particularly helpful in going out of his way to remove some items left in the flat that I didn't need.
All emails and communications are responded to within 24 hours. I had reported a minor repair required using their excellent online reporting service and the repair was sorted within days to a high standard. When I emailed Rhys for an update this was given in full within 24 hours. Really satisfied with the team and the level of support provided so far. I would recommend them to anyone looking for a rental property.
Amanda · 12 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentGreat agent
We used Jill at Moginie James for the sale of our house, twice in fact after the first sale 2 years ago fell through. Jill's role is to progress the sale from offer stage to exchange, and she was always chasing up rather than being chased. She also went beyond her remit in helping chase up the agents we were buying from in an attempt to keep the chain together. She is someone who is clearly well organised and efficient and can be relied upon to be acting in your best interests.
Mike · 10 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentExcellent communicator, kept us informed at all stages and handled a potentially tricky sale efficie
Michelle kept all parties upto speed with conveyancing process, effectively dealt with queries.
Many thanks
Gareth
Gareth · 7 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentBest agent in Cardiff
All of the staff at Moginie James have been helpful, professional and knowledgable. They've explained the rental process to us really clearly, and been very honest about properties and timescales. A totally different experience to other agencies we've interacted with since arriving in Cardiff. I would not hesitate to go through them for future rentals or when we're looking to buy. Highly recommended!
Jenny · 7 September 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentFabulous teamwork
From the very first contact to completion day, the team at Moginie James provided a friendly, professional & co-ordinated service throughout. Their knowledge & expertise was really reassuring for a first time seller and any anxiety I had about the daunting process of moving home after over 20years in the house soon dissipated. A fabulous bonus was the ability to conduct a lot of the business in Welsh - Diolch o galon Liz. - and, when the house was sold, to see Gwerthwyd up on the boarding! Special thanks must go to Claire who's positive determination to find a buyer was so reassuring. Once an offer was accepted it was over to Jayne who was always there, ready to answer every query & keep me updated on every step until completion. Many many thanks to you all!
Rhian · 6 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentExcellent service from Michelle
Very happy with service from Moginie James but particularly Michelle in the sales progression team. Friendly, informative and explained the process professionally, whereas some agents and solicitors assume we know it all.
Barrie · 5 September 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentVery attentive to any questions we had during our moving process.
Moginie James has been fantastic with organising viewings whenever we wanted. They have been happy to help with any questions we had to pass on to the vendor. And always quick responses to emails or phone calls.
Natalie · 4 September 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 4/5
The Trusted AgentThank you Cat
We have recently started looking to buy and of all the estate agents that we contacted Cat at Moginie James was the only one who took the time to explain the process and help us focus our search.. Hopefully with her help we will find our new home.
Dee · 3 September 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentThe Only Estate Agents To Use If You Want An Efficient Sale
1st class service , more than what I expected to receive. A very smooth process and would recommend you try the best before going to any other agents.
Kyra · 2 September 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
The Trusted AgentFrom start to finish, the whole team at Moginie James were excellent.
We had heard good reports about Moginie James and can confirm that we were NOT disappointed! Everything went smoothly and all communications were outstanding. A very professional and friendly team that go the extra mile.
Would defiantly recommend Moginie James and would certainly use them again..
Jeff · 30 August 2016 · Moginie James Estate Agents Roath
★★★★★ 5/5
FacebookThe staff at Moginie James have been nothing but helpful, happy and professional from the very start. I dealt with the pontcanna office who helped me find my dream flat. Rhys in maintenance has dealt swiftly and thoroughly with any issues I've had at the flat and has been exceptionally friendly and understanding and kept in contact constantly. I'm so impressed with the service! After years of renting I would choose this agency over any other!
Emma-Jayne · 24 August 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentGreat service and very helpful
Moginie James have been great in assisting me with my purchase. Any query I've had they've resolved as soon as possible. I am especially thankful to Claire in the Pontcanna branch and Jayne from the sales progression team who have both been more than helpful during my purchase. Would recommend to anyone.
Rhian · 19 August 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentJust a brief note of thanks to the staff of Moginie James for the professional way that they have handled our house sale.
From the beginning, Andrew provided us with a valuation that was competitive without being over optimistic.
The purchaser was identified within a week, and the whole matter completed in about eight weeks. Michelle at the sales progression team kept us fully informed at all stages, and made sure that the pace didn't drop.
A service that I would recommend to everyone.
Chris D
Chris · 19 August 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentExcellent throughout
Needless to say purchasing and selling a house is a trying experience, but thankfully everyone at Moginie James has been helpful and patient throughout. Michelle in particular has been outstanding, managing the expectations of us as both a vendor and buyer through the same agency! No matter how troublesome I have been Michelle was helpful, polite and professional at all times with nothing seeming too much trouble. I used Moginie James when I purchased my first home almost 4 years agof and my experience at that time made me enthusiasticry to use them again. I've not doubted that decision once in the last few months, thank you!
Rob · 18 August 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentProfessional, friendly, prompt and the best agent you could wish for
The whole of Moginie James sales team are excellent, but Jayne stands out for me as she is so good at her job,. She has always been professional and friendly throughout my sale. She has answered all my queries promptly, kept me updated all along and made me feel at ease in my panic moments. She is very reassuring and does her job brilliantly. Moginie James are very lucky to have her. Huge thanks to all and a little extra thank you to Jayne..
Victoria · 16 August 2016 · Moginie James Estate Agents Beck Court
★★★★★ 5/5
The Trusted AgentOutstanding Service! Would highly recommend
Fantastic service from the team at the Pontcanna office on our sale and related purchase. Liz, Claire, Jayne and Chris did a fabulous job at getting us the best price on both properties and made the process as smooth and stress free as possible. Will definitely use next time! Thanks guys :-)
Suzie · 16 August 2016 · Moginie James Estate Agents Pontcanna
★★★★★ 5/5
The Trusted AgentReassuring service for a first time buyer!
Buying your first home can be really daunting, right from the start, Michelle was brilliantly reassuring and available whenever I had any questions.
Michelle kept me up to date at every stage, and would often explain things to me that my solicitor should have!
I wouldn't hesitate to use Moginie James again, and I've already recommended them to friends, particularly because of Michelle's great service.
Claire · 16 August 2016 · Moginie James Estate Agents Beck Court
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