Trusted Agent profile · Cardiff, Wales and Cardiff Gate

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Moginie James Estate Agents in Roath, Pontcanna, Cyncoed and 2 more

4.7

★★★★★ Excellent

1,564 reviews across 5 offices and 3 platforms

www.moginiejames.co.uk

Moginie James Estate Agents has five offices, in Roath, Pontcanna, Cyncoed, Beck Court and Cathays (Cardiff, Wales and Cardiff Gate). Together they have 1,564 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

1,123

Reviews on Google

All 5 offices

Facebook logo

3.8 / 5

37

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

404

Reviews on The Trusted Agent

All 5 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Moginie James Estate Agents's five offices, most reviewed first. Each has its own page.

Latest reviews from every Moginie James Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

The Trusted Agent
Tenant

Maintenance Issue

Natalie was incredibly friendly, helpful and put my mind at rest when dealing my my query. She offered me positive advice and went out of her way to solve my problem and soon as she could. Natalie told me she would call me back once she had spoken to our landlord and I was pleasantly surprised when she called me back within 10 mins. She also had the maintenance team sort out our problems that day. I wasn't expecting it to be so quick and so was a lovely surprise when i got home from work to see it fixed! Natalie had brilliant customer service, was great on the phone and made me feel at ease for something that I had prepared myself to be stressful and a long wait.! Super service and super impressed! Thanks Natalie!

Charlotte · 20 January 2017 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Seller

First class and professional.

From valuation, to sale, through to exchange of contracts we were looked after very well by all the staff at Moginie James. They were able to arrange six viewings very quickly and our house sold within two days. Their progression team kept us well informed about progress leading to exchange of contracts. Our confidence in them took away some of the stress involved in moving house.

Richard · 17 January 2017 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Seller

MRS NYHAN.S HOUSE

Fabul;ous service from the whole team so caring and considerate to me every time I spoke to them in fact I am going to really miss our little chats particularly with Aaron. Angharad and Karen they have been really helpful and now my house is sold I am hoping they will find me a flat very soon I know they will do their very best thank you all again and again highly recommend morganie james mo. n

Maureen · 17 January 2017 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Tenant

Very helpful

Adrian at Moginie James has been extremely helpful in finding us a rental property. When the first viewing didn't prove suitable other properties were suggested. Viewings were arranged to suit my availability and once we found a suitable property the action on the tenancy was commenced immediately.. An excellent service so far.

Cai · 16 January 2017 · Moginie James Estate Agents Pontcanna

5/5

The Trusted Agent
Seller

TOTAL PROFESSIONALISM FROM VALUATION TO SALE

I have recently sold my house with MG.From the initial call made to the office,the valuation appointment and subsequent speedy sale of my home the experience has been first class.I think i have either spoken with or met most of the Cyncoed branch team and every individual with no exception has been engaging warm friendly and knowledgeable.I would not hesitate to recommend MG to friends and family.as you would have to look hard to find a better team. Thank you for making this a stress free experience

CATH · 13 January 2017 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Seller

professional, friendly, walm, high quality, good communication

We initially were talking to 2 other agents to discuss about selling our property. We popped in Moginie James Cyncoed office when we passed by. Unexpected we were served very well by Aaron Pitman. We were impressed by his company introduction. We decided to ask Moginie James to sell our house. So far we are very impressed by their efficiency and good service. Karen Hewett is very freindly and patient. She is keeping very frequent and honest communications between us and potential buyers. We will definitely recommend Moginie James to our friends.

Ping · 13 January 2017 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Landlord

Excellent from start to finish!

Very professional team who always deliver what they promise - very reliable and a firm I hold in high esteem and whom I would not hesitate in recommending.

Becky · 12 January 2017 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Landlord

Short Term Let of Family Home

Many thanks for helping let our family home while we were temporarily out of the country travelling. I don't think it could have gone any better and it was great to know that our home was in safe hands while we were away.

Nick · 10 January 2017 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Tenant

Moginie James was absolutely helpful and made our movement easy.

When we moved to Cardiff, we were staying in the Hotel and we really needed to find a flat asap. We saw the advertisement of a very great flat on the webpage of the agency and the same day we visited the place. The stuff helped us to arrange everything very fast and easy. So within a week we got the apartment and we moved happily. The agency was very honest about the neighbourhood and the apartment.

Zeinab · 6 January 2017 · Moginie James Estate Agents Pontcanna

5/5

The Trusted Agent
Seller

Very helpful and attentive

Was helped by Alyson and Cat through our sales cycle and they were no end of help at all stages. Would thoroughly recommend the team at Moginie James in Roath.

Anonymous · 4 January 2017 · Moginie James Estate Agents Roath

5/5

The Trusted Agent
Buyer

Cat - The Michelin Star of Estate Agents

We cannot praise Cat Sollis of Mooginie James Estate Agents, highly enough. She is an exceptional agent who has provided a gold standard service throughout the buying process. Cat understood precisely what we were looking for in a property and endeavoured to find us exactly that. Cat regularly provided us with updates via email and telephone, putting us at ease that she was on the case to find us our dream home. Cat also put us in touch with Lisa Fletcher who has been a great help in advising as to the different finance options available in a clear and easily understandable way- providing us with the complete package. .. We regularly sing Cat's praises to anyone looking to purchase or sell in the Cardiff area and will continue to do so. Lloyd and Erica

Erica · 4 January 2017 · Moginie James Estate Agents Roath

5/5

The Trusted Agent
Landlord

Highly recommend

Katie helped us to rent out our property. It was the first time we had done this & there was quite a bit involved but she explained it all well & made it easy for us. Offering recommendations & advice. Finally finding us the perfect tenant. She was always helpful & friendly. We will be using moginie james again in the future.

Charlotte · 19 December 2016 · Moginie James Estate Agents Roath

5/5

The Trusted Agent
Buyer

Perfect sales progression service

Once my offer was accepted I was introduced to Michelle from Sales Progression. Michelle was up to date with my purchase details, was able to update me on next steps and what to expect and always made herself available when I had any queries or concerns. Safe to say my queries and concerns were few and far between and the service received was fantastic from start to finish! When major activities took place such as exchanging and completing, Michelle would call to inform me everything had been successful and on completion offered a huge congratulations, a lovely touch and no surprise as it is in keeping with the brilliant service i was used to.

Matt · 14 December 2016 · Moginie James Estate Agents Beck Court

5/5

The Trusted Agent
Buyer

Perfect house buying service

Welcoming and friendly, Cat made life very easy for me as a buyer. Any concerns or queries were owned and answered as soon as possible, along with requests to visit the property again after my offer was accepted. Supportive and informative, I was never left guessing and was guided through the whole process. I can't fault the service I received from Cat or the other members of the Moginie James team!

Matt · 14 December 2016 · Moginie James Estate Agents Roath

5/5

The Trusted Agent
Landlord

Professional Service at all times!

Struggled to find tenants for my property and then changed to Moginie James. Within two weeks tenants were found and I believe this to be because of thier professionalism. Better advertising of my property took place and I felt that they were trustworthy when finding tenants that suited my requirements. Very pleased!

Matthew · 13 December 2016 · Moginie James Estate Agents Cyncoed

5/5

The Trusted Agent
Tenant

Great experience after relocation

Adrian was extremely helpful and knowledgeable with regards to the moving process and helping get the offer agreed:

Chris · 12 December 2016 · Moginie James Estate Agents Pontcanna

5/5

The Trusted Agent
Tenant

Excellent agents

Moginie James and their staff have been excellent to deal with and have made our move easy and enjoyable. All staff have been extremely friendly and easy to communicate with and have gone the extra mile to ensure everything went smoothly. Highly recommend

Anonymous · 12 December 2016 · Moginie James Estate Agents Pontcanna

5/5

The Trusted Agent
Seller

Friendly caring staff with impeccable manners and very knowledgable.

After trying to sell our house for a year and a half with other agents, we noticed that other houses in the same area were being sold by Moginie James so we decided to ask them to sell ours. From the second we walked into the office the staff were absolutely incredible. Knowledgeable, helpful and professional. Cat, the lady that dealt with us treated us with the utmost respect she put us at ease and nothing was too much trouble, she made us feel like we were the only people on your books, within 2 weeks we have an offer thanks to the professionalism of your staff. Thank you all very much

Susan · 10 December 2016 · Moginie James Estate Agents Roath

5/5

The Trusted Agent
Buyer

Professional, helpful, reliable, friendly, punctual.

Jill has been so helpful during a stressful time and I am really pleased with the service and treatment I have received from her. Very professional in every way.

Kathryn · 7 December 2016 · Moginie James Estate Agents Beck Court

5/5

The Trusted Agent
Buyer

Helpful and Efficient Agent

All staffs of Moginie James estate Agent are very helpful and efficient. They are keen to support. I really appreciate for your work, typically Michelle and Cat. I am happy to use Morginie James again and recommend the agent to my friends. .

Li · 7 December 2016 · Moginie James Estate Agents Beck Court

5/5

The Trusted Agent

A gem in the world of estate agents

Nicola Gun at Moginie James in Roath, has been a reliable breath of fresh air. We live several hours from Cardiff but have no concerns as we feel safe and very well looked after by Nicola. She is so responsive to our needs and the needs of potential / tenants no matter how big/ small. We trust her implicitly - a priceless service. We purchased form the same branch - a very smooth service throughout.

Diana · 7 December 2016 · Moginie James Estate Agents Roath

5/5

The Trusted Agent
Seller

Great service at Moginie James

I am very pleased to recommend Moginie James to anyone after my experience in selling a house, through them. The whole team from start to finish have been very good but Michelle in particular has been exceptional in her approach and dealings with the sale. Finally our House sale is completed after a very very long, period of negotiations between us and the purchaser via Michelle on the sales progression team. Throughout the whole time Michelle has always replied promptly to and been very helpful in answering our queries, solving any problems and keeping the process moving steadily along. Nothing has been too much trouble for her or phased her and she is a very understanding and friendly person to deal with which made it so much easier to cope with our difficult and stressful situation.

Claire · 6 December 2016 · Moginie James Estate Agents Beck Court

5/5

The Trusted Agent
Seller

Sale of our property

I am delighted to confirm my experience in dealing with Moginie James in connection with the sale of our property in Gelligaer Street Cardiff. From start to finish, it has been a pleasure dealing with the Company, who have been both professional and thorough in their dealing s with both potential purchasers and with ourselves Their communications with us have been prompt and informative and we have known at each step of the way whether the recent viewer has received the property well or have had some concerns over various aspects of the property That level of feed back has been of enormous assistance in information terms both for the property (now sold) and any property we may invest in at a later date We are delighted that the property has been sold to a young couple as this is a market that the original agent commissioned on the property seemed not to be able to tap into. The whole experience has therefore been eased by the service provided by Moginie James and if we may we would take this opportunity to thank them for their professional help

Robert · 6 December 2016 · Moginie James Estate Agents Beck Court

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Moginie James Estate Agents

Which Moginie James Estate Agents office has the most reviews?

Roath has the most, with 638 reviews rated 4.6 out of 5, followed by Pontcanna with 497.

Where are the Moginie James Estate Agents offices?

The five Moginie James Estate Agents offices, by town:

  • Beck Court: Unit 3, Thorens House, Beck Court, Cardiff Gate, CF23 8RP
  • Cathays: 51 Cathays Terrace, Cardiff, CF24 4HS
  • Cyncoed: 293 Cyncoed Road, Wales, CF23 6PA
  • Pontcanna: 12 Sneyd Street, Pontcanna, Cardiff, CF11 9DL
  • Roath: 92 Albany Road, Roath, Cardiff, CF24 3RS
What do sellers say about Moginie James Estate Agents?

114 reviews from sellers, rated 4.9 out of 5 on average. For example, Alys wrote: "Michelle and all her colleagues at Moginie James made the process of selling our property a stress-free experience. Everyone was approachable, helpful and ..."

What do buyers say about Moginie James Estate Agents?

89 reviews from buyers, rated 4.9 out of 5 on average. For example, Simon wrote: "My wife and I were really impressed with the excellent service we received from Cat and all her colleagues at Moginie James. Their straightforward manner and ..."

What do landlords say about Moginie James Estate Agents?

73 reviews from landlords, rated 5.0 out of 5 on average. For example, Chloe wrote: "We found using Sarah and Moginie James absolutely amazing for helping us to rent our house out. I could not have asked for better support from the start to the ..."

What do tenants say about Moginie James Estate Agents?

91 reviews from tenants, rated 4.8 out of 5 on average. For example, Paige wrote: "My partner and I have had some memorable experiences with previous estate agents, not all of them positive. However, Charlotte made our letting process easy! ..."

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