Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAnother fantastic experience with the team at Moginie James, Pontcanna.
Having previously used Moginie James it was an easy call on who we were going to use to sell our property. The team continue to be such a friendly team whilst being very helpful and providing great communication throughout the whole experience, you never feel like a number and instead feel valued throughout the whole experience.
A special shout out to Chris, Neil and Michelle and we look forward to working with you when we are ready to sell our next property.
Catherine · 20 February 2024 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Catherine Marc
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAfter giving up on looking for a flat in Cardiff for the last year I had a phone call out the blue asking if I wanted to see a property that has come on the market. I decided to view but had low hopes as everything I had been viewing had been a let down from other places. But after Moginie James suggested this property and after visiting it was perfect for what I was looking for! The whole process they helped and kept me up to date from start to finish, as I am new to estate agents they were really informative and welcoming. If you are looking for a reliable, friendly and professional estate agents look no further! Thankyou Neil for all your help and the rest of the team.
Dan · 20 February 2024 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Dan Sage
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleNeil, Ashleigh, and especially Michelle were incredible. We had a particularly complicated 8 month long process to get to completion, due to our original lender pulling out last moment. And the help, patience, support and understanding we got from Moginie James really felt above and beyond. Both I and my partner are incredibly grateful for for the effort these people put into us during that stressful 8 month period. Because of them Moginie James is first on my list if I ever plan to do anything with my properties. And particularly that Pontcanna branch.
Riccardo · 20 February 2024 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Riccardo De Luca
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery swift and professional!!
Dooake · 20 February 2024 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
GoogleAaron came out for a Valuation of our property. What a genuinely lovely guy with an excellent professional manner. I can highly recommend.
KJ · 20 February 2024 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
GoogleElli Collins is brilliant! She got our offer accepted very quick! Constantly keeping us updated throughout the whole process and answered all of our questions! Made the whole process a lot easier! Thank you, Elli!
Maria · 20 February 2024 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
GoogleElli was amazing. She explained everything to us, answered questions that we asked. Nothing was too much trouble. The landlord was on holiday but she kept us informed of what was happening while we waited. Would certainly recommend Elli
Glyn · 20 February 2024 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
GoogleMe and my Partner recently rented a property through this letting agency and I couldn't be happier with the service they provided. The letting agent Mercedes was really helpful and knowledgeable. She explained everything to us very well. Me and my partner both are very happy to secure our first home in Cardiff.
Mashrur · 22 January 2024 · Moginie James Estate Agents Roath
Agent replied · 22 March 2024
Dear Mashrur Mithil
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team at Pontcanna have done a great job with letting my property, particularly Zachary and Seirian. They've assisted me in every step and gone above and beyond.
Being in London, Seirian was able to visit the property at very short notice to value and take keys. Zac has also undertaken inspections when I was unable to at my request and carried out tasks which I overlooked myself. It's clear this is day to day for them. Great service.
Jack · 21 January 2024 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Jack Jones
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJess Pritchard has been amazing. Throughout a difficult tenancy for myself and Moginie James, and from when the tenant decided to leave to getting new tenants in on a very short turnaround, Jess remained professional throughout and got the job done.
Thank you so much.
Meurig · 21 January 2024 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Meurig Davies
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleEli was super helpful and friendly!
Step by step walk through of the process, very consise and helped with the whole process.
Quick to respond and very professional.
Vinira · 21 January 2024 · Moginie James Estate Agents Cyncoed
★★★★★ 5/5
GoogleThe team at Moginie James Albany Rd, Cardiff are always helpful and provide lots of updates so you know what’s happening. Andrew Jones did a great job of guiding me through the process.
Andrew · 23 December 2023 · Moginie James Estate Agents Roath
Agent replied · 30 December 2023
Dear Andrew Evans
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJessica and the team were 1st class in ensuring a tenancy agreement, and all within a week of our first meeting. Thank you x
Huw · 22 December 2023 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Huw Davies
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMyself and my husband can't thank the team at MJ enough for a hassle free, timely and smooth sale of our house. Special thanks to Chris, Claire, Neil and Michelle for taking care of everything and keeping us updated as needed. Many thanks!
E · 22 December 2023 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear E Williams
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI highly recommend the sales team at Moginie James. Clair, Neil and Michelle were absolutely fantastic! Super communication and they managed the process as smoothly as possible. Very professional but also with a fab friendly approach.
Alexandra · 22 December 2023 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Alexandra W
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZach at Moginie James has been fantastic. I decided to rent out my flat and I reached out to Moginie James as a landlord who needed an agent to find a tenant and manage the property. Zach has been a pleasure to deal with - extremely professional, very quick to respond to questions, and has kept me in the loop with updates from start to finish. Tenants were found very quickly to occupy my property, and everything that came with that (gaining references, conducting inventories, etc) was done right away and was an extremely smooth process. I am very impressed with the efforts of Zach and would highly recommend him to other landlords looking for assistance with letting their property. Thank you, Zach!
Jessica · 22 December 2023 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Jessica Baker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team at Moginie James Pontcanna are fantastic.
Neil and Claire were extremely helpful and professional.
They helped me enormously through the house selling process and they were always on hand with great advice and support.
They responded to my emails immediately and worked very hard to get my house sold quickly.Michelle helped me greatly on the final stages of the completion and this really made the process very smooth.
I received superb service from Neil,Claire and Michelle.
I can highly recommend Moginie James Pontcanna.
Thank -You very much
Ruth Arnold
Ruth · 22 December 2023 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Ruth Arnold
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSmooth experience very helpful employee especially AndrewJones thank you so much
Yasmin · 9 December 2023 · Moginie James Estate Agents Roath
Agent replied · 30 December 2023
Dear Yasmin Yasin
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Moon · 30 November 2023 · Moginie James Estate Agents Roath
Agent replied · 25 October 2024
Hello Rushma Sibagathulla Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleMojinie James was looking after my property in 2017-2019 and based on that expirience I did not hestate to ask them to rent my property again in 2021. All staff members are very helpful, proffesional and friendly. I highly recommend their service!
Anna · 24 November 2023 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Anna Bulek
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Rushma · 24 November 2023 · Moginie James Estate Agents Roath
Agent replied · 25 November 2023
Hello Rushma Sibagathulla Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleChantelle and Jess have been fantastic. Jess guided me expert through the process during my first time using a letting agent. Indeed, it was her positive attitude which secured MJ as my agent of choice.
Throughout viewing and tenant application Chantelle was equally professional (and patient), keeping me informed and consulted throughout.
Both were warm, friendly and approachable, tolerating my stupid questions with grace. Top job. Would recommend to anyone.
Lawrence · 23 November 2023 · Moginie James Estate Agents Pontcanna
Agent replied · 19 June 2024
Dear Lawrence Scott
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Charlson · 23 November 2023 · Moginie James Estate Agents Roath
Agent replied · 25 November 2023
Dear, Charlson Mathew! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
GoogleVery good experience. Customer service brilliant 👏. …
Ngatchou · 23 November 2023 · Moginie James Estate Agents Roath
Agent replied · 30 December 2023
Dear Ngatchou Henriette Bertine
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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