Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleWe had been looking for a rental property for quite some time due to the market constraints (and returning from abroad). We spoke with many letting agents and found Moginie James to be very professional and welcoming. Mercedes remembered us each time we would enquire and would always try her best to match us up with the right property at the time. Along with her colleague, Andrew, they were very responsive to queries for advice and guidance, as well as providing feedback on applications. We very much felt a personal sense of care. We finally found and were accepted for the right house, and we're extremely happy it was through Moginie James. With special thanks to Mercedes for her hard work.
Dan Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 25 October 2024
Dear Dan Griffiths
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMoginie James has been exceptionally supportive in our quest for a rental home in Cardiff. Mercedes was very helpful during our viewing process and responded quickly throughout the process despite the heavy rain. Thank you for making everything so smooth and good explanations about the property.
Ayodeji Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 10 November 2024
Dear Ayodeji Akinyele
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMoginie James has been incredibly helpful in our search for a rental home in Cardiff. The team provided thoughtful advice tailored to our needs. Mercedes was a very helpful during our viewing process and responded quickly to emails throughout the process. Thank you for making everything so smooth and good explanations about the property.
Stateofhappiness Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 10 November 2024
Dear Stateofhappiness
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had an awesome experience with Chris and Mercedes. They were incredibly helpful , supportive and professional, making the process of the property rental smooth,stress-free and successful. Their knowledge and attention to detail were impressive, and they were always responsive to my questions. I will like to acknowledge the man at the customer care service , Jonathan, his response to request and calls were touching, rekindle of hope and joyful with his lovely voice. The entire team of Moginie James, Roath branch are exceptional wonder. I give them 10 stars, keep the good works on.
Temitope Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 10 November 2024
Dear Temitope Timothy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI am truly happy with Their services and support π«‘ β¦
Habibur Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Habibur Rahman
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat staff and detailed and thoughtful viewing. Would recommend Moginie James ππΌ β¦
Disha Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Disha Mitra
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMercedes Kouzoukis Did an amazing job on finding us the perfect place. Big thanks to the team.
Manoli Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Manoli Wijayananda
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHad a great viewing with Andy the otherweek, very friendly and knew loads about the property
Nonofo Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 25 October 2024
Dear Nonofo Moeti
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMercedes has given me a fiver star service cannot fault the proffetionalism polite manner and expertise which make this application very easy
Alan Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Alan Fry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy experience getting a new house has never been so easy. Information I needed were communicated to me in such a timely manner. Very effective and effective.
Prince Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Prince Elegushi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBrilliant service.
Andrew J was very communicative throughout the whole experience and after 10 years of renting in Cardiff. This was the easiest experience Iβve had.
Harry Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Harry Hannaford
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe had a lovely experience with Andrew viewing a property on Roath. Very professional, polite, and was able to answer all of our questions. Thanks for the service!
Kieran Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 25 October 2024
Dear Kieran Day
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleTheir service and detail provided with viewings was excellent. Was served by a lady named Mercedes who helped me find properties over the phone, schedule a viewing, and proceed to host me at that same viewing with grace!
Earned a new customer for sure.
Bryan Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Bryan Deniro Semambo
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a property viewing with Andrew in Cardiff. Iβm very pleased with the service Andrew provided to me. Definitely I would highly recommend Andrew as a skilled agent and in future I will go back to Moginie James as they have skilled agents.
Zuzana Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Zuzana BΓrΓ³ovΓ‘
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAndrew has been served us to book an appointment to view a rental property. he came to on-time to be available to view the property and he explained very well with all the features of the house and he listen us with care for our interest regarding the property. Highly recommended service.
Thenuka Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Thenuka Yogarajah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleProfessional, quick and super helpful.
It was the best experience I had with any of the agencies in Cardiff.
Andrew arranged a viewing the same day. The communication was great and I felt very well looked after. Thank you Andrew!
Nora Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Nora Orthofer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSarah Flanagan managed our house purchase from initial viewing through to completion 4 months later, with zero hassle in between. At the viewing, she was very friendly towards us (as a gay couple, this is sadly not always the case), and well informed about the property, making us feel confident in making an offer the same day. We're very happy in our new home, thank you Sarah!
Alison Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Alison Harvey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a fantastic experience with Andrew Jones. They were incredibly helpful and professional, making the process of finding a rental property smooth and stress-free. Their knowledge and attention to detail were impressive, and they were always responsive to my questions. Thank you!
Rosh Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Rosh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleJust completed on our house purchase and thank the team at the Roath branch for guiding us through the property buying process with their expertise. Particular praise goes to Sarah (Flanagan) especially for her calm, professional and ever helpful friendly advice. Along with Graham Jenkins, our various requests were patiently facilitated along the way! Michele Jones also - progressed the sale with a steady hand - balancing the at times delicate arrangements.
Expertly done all round - would recommend highly. Thank you.
Christabel Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Christabel Gingell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery good experience with the consultant Andrew Jonesββββ, always very timely response and patient explanation and introduction. I have to say this is the best service experience I have ever had.
Jiaji Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Jiaji Yang
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI recently visited a property in Cardiff with Andrew from Moginie James. It was a great experience! Andrew was very professional and had lots of knowledge on the property so was able to answer all my questions. I really recommend them
Alex Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 27 August 2024
Dear Alex Brown
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent, professional service from Mercedes while we were looking for a new property to rent.
Adam Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 20 June 2024
Dear Adam D
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMercedes helped us find a property and was very patient and informative. She answered all our questions and gave advice. Very professional and very kind.
Ali Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 20 June 2024
Dear Ali Alt3
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a viewing with Mercedes for an apartment in Roath today, and she was just great! I received much more information that I would normally get from letting agents.
Ilze Β· 20 March 2025 Β· Moginie James Estate Agents Roath
Agent replied Β· 20 June 2024
Dear Ilze Abola
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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