Michael Poole reviews in Ingleby Barwick, Billingham, Redcar and 7 more

★★★★★ 5/5

Google

I recently sold my property and also purchased my new home through Michael Poole, I cannot recommend them highly enough, Derrick did both the valuation of the property I sold and also accompanied me to the numerous house viewings i did, he was alway very accommodating, flexible and professional. The office staff Nick and Gill where out standing, they Were both knowledgeable and approachable. Nick in particular was an absolute pleasure to deal with, as with most house sales/purchases things can get a little stressful at times, Nick went of his way to make sure our house sale & purchased went as smoothly and stress free as possible I will definitely be recommending them to family and friendsPositiveResponsiveness, Quality, Professionalism, Value

Sue · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

Really impressed with Michael Poole, had listed the property with two other estate agents previously and poor results. Within days of listing with MP we had quality, 'genuine' interest from potential buyers, which soon lead to a sensible offer & subsequent sale. In the Yarm office Gill was always 'on the ball' keeping communication flowing throughout. Would definitely recommend their services if you want to sell your house. 10/10.PositiveResponsiveness, Quality, Professionalism, Value

MARTIN · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

We bought a new house and sold our house with the Yarm office. Both Derek and Gill were very straightforward and professional to deal with. They kept us informed and guided us throughout the process. We wouldn’t hesitate to use them again and have recommended them to neighbours and other family members.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

We recently sold a property through Michael Poole and they were excellent. We encountered a few problems with the developers and Gill and the Team were nothing but supportive. They responded to our calls quickly and contacted numerous third parties to aid our sale. They provided and great service and I would recommend them to anyone.PositiveResponsiveness, Professionalism

Charlotte · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

We sold and bought using the Michael Poole Yarm branch. Derek Chalmers was polite and professional when providing the valuation and marketing of our property. Gill Dryden was first class to work with and couldn't of been anymore helpful throughout the sale and purchase phase of the move. We will be forever grateful for the help you have provided to secure our new house.PositiveResponsiveness, Quality, Professionalism

Stephen · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

Gill at Michael Poole has been amazing! My mum and Dad bought a property and Gill looked after them from start to finish. Gill went the extra mile to ensure the sale went through on time, going above and beyond being extremely proactive approach where other agent in the chain were less than helpful. Would highly recommend!PositiveResponsiveness, Professionalism

Katherine · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

The team at Michael Poole Yarm did a great job in the sale of our house. From marketing, handling viewings through to selling they were always professional and efficient while being friendly and helpful throughout. Gill was always there to answer our queries (even on her days off!). We wouldn’t hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value

G · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

I recently sold through Michael Poole. Derek was brilliant during the valuation and offered great advice, and Gill was fantastic at keeping me informed about viewings and feedback. She was always friendly and very quick to reply to calls/ emails. She really went above and beyond to ensure the sale completed smoothly. I would not hesitate in recommending Michael Poole.PositiveResponsiveness, Professionalism

Elizabeth · 24 August 2021 · Michael Poole Yarm (59 High Street)

★★★★★ 5/5

Google

Michael Poole in Billingham are all very professional people,my house was marketed by them,and i got an offer which i accepted 6 days after the for sale board was displayed.Michael Poole's staff have kept me up to date at every stage of the sale.I would highly recommend Michael Poole in Billingham. Thanks to all the team.

Elaine · 17 August 2021 · Michael Poole Billingham

★★★★★ 5/5

Google

Very professional service both Glossop and Marple office with whom I had spoken with .

Dan · 15 August 2021 · Michael Poole Eston

★★★★★ 5/5

Google

Fantastic company. Professional & human! We have been their clients for the past 8 years. Highly recommend. Tom and Moira are a great team

K · 15 August 2021 · Michael Poole Eston

★★★★★ 1/5

Trustpilot

Laughable

"I've looked into this with the management team and the number provided appeared to be out of service which is possibly why the team were unable to call you." Strange that other people were able to get through and Charlotte managed on Monday. It won't be a problem in the future as I have no trust or confidence in the Redcar Office and will not be looking to purchase any property marketed by you. I might have if people were honest.

Mr · 9 August 2021 · Michael Poole Redcar

★★★★★ 1/5

Trustpilot

Awful - maybe it's an industry standard

Made an offer on a property via the Redcar office, I was told the vendor had asked for two days to consider, this was only after I contacted them. Waited all day for a call, no call forthcoming so I withdrew the offer. 2 days later a message was left claiming they'd called on Saturday and asked me to call back. I called and no one answered. I wouldn't trust them to sell a property for me. Maybe they were hoping for a higher offer.

Mr · 3 August 2021 · Michael Poole Redcar

★★★★★ 5/5

Google

Great Service! Emma has been extremely helpful and professional throughout, I highly recommend for buying and selling!!

Tom · 1 August 2021 · Michael Poole Redcar

★★★★★ 5/5

Google

Rating only, no written review.

Phil · 30 July 2021 · Michael Poole Middlesbrough

★★★★★ 1/5

Google

Most unprofessional service of all our local estate agents. Having bought numerous houses over the years for rent the only estate agent I haven’t managed to secure a property through is Michael Poole. In my opinion they actively encourage price wars and gazumping. Over the last 12 months I have had 3 offers on 3 separate houses accepted on the understanding that they were taken off the market, only to receive notification within a day that higher offers had been accepted and asking if we would like to increase our offers. So be careful and very cautious and don’t get over exited thinking you have secured your new dream home as there maybe a sting in the tail round the corner

Mark · 30 July 2021 · Michael Poole Middlesbrough

★★★★★ 5/5

Google

Highly recommend. Tracy Bennett has dealt with the marketing of my house and helping to agree a sale in only a few weeks of having my house on the market. She provides a professional yet personalised friendly service. Communication is great and she is always on hand to answer any queries. They know the local area and their ability to secure a quick sale is second to none.

Lisa · 30 July 2021 · Michael Poole Middlesbrough

★★★★★ 5/5

Google

I would have no hesitation in recommending Michael Poole Estate Agents - Tracy at Coulby Newham branch went well above her duty to ensure our house sale was completed - she was courteous & calm and took responsibility when others didn't .Tracy became the person we called upon when others failed to communicate - without her intervention we would not have completed our sale in the timescale we did . Tracy was also a great help in getting us in touch with the Michael Poole rental department - thanks also to Judy for helping us throughout the rental process. Here's hoping we can buy our next house through Tracy !!

Yvonne · 30 July 2021 · Michael Poole Middlesbrough

★★★★★ 1/5

Facebook

Disappointing from the start. Customer service, communication, and general service was very poor. We struggled to sell at first and we asked for advice, and were advised to lower the cost which we did. still struggled to sell. Other houses close to us with other estate agents sold quickly and for more money which can only mean that they were not marketing our property very well. finally got an offer from a first time buyer, who did not have a mortgage in principle, this is something they didn't check before allowing them to play an offer which then caused a lot of issues as the buyer couldn't get a mortgage. it took 4 weeks to get the mortgage through, and I had to chase MP for updates instead of them calling me. I had to ask a lot of questions to find out what was going on instead of being informed. finally they got an offer. in that time we have a viewing organised and Michael poole informed me that it would be cancelled, which it was not. and a prospective buyer arrived unexpectedly. throughout the whole process of the sale I did not hear from Michael poole once on the process of the sale, however on the process of the purchase, Robinsons updated me every week. when we came to complete, we agreed to sell the fridge as part of the house. someone from MP advised me that everything had to go through the solicitors which was fine. and then on the moving day, I had a call fr another member of staff to ask me what was going on with some sort of private arrangement. no communication between colleagues. I would not recommend MP, staff often do not know what's going on, and are rude when questioned as to why. I wish I had gone with someone else from the start

Chloe · 23 July 2021 · Michael Poole Yarm

★★★★★ 5/5

Google

JP Gardner & Associates are valued supporters of Agents Giving Charity. Their knowledge, reliability and professional support has given the charity a new platform to work on. We value their business acumen. As a charity JP Gardner & …

Yvonne · 13 July 2021 · Michael Poole Nunthorpe

★★★★★ 5/5

Google

Working with Jane you know you’re in the hands of the ultimate professional. Her knowledge of everything property is exceptional and she brings an energy to everything she does that leaves everyone inspired to do more and be better! The …

Vicky · 13 July 2021 · Michael Poole Nunthorpe

★★★★★ 5/5

Trustpilot

A big thanks to Michael Poole Billingham branch

We had the pleasure of working alongside Michael Poole in securing our lovely new home in the North East. Whilst we were not contracted to the company (we used an estate agent in the East Midlands to sell our home) we had occasion to contact the Billingham branch regularly. The staff were always courteous and responsive and seemed to have the interests of all parties at heart. Their drive to overcome all obstacles and arrive at a win-win outcome sets them apart. A special mention should be made to Gill without whom we probably wouldn't have made this happen. Her tenacity, willingness to liaise with all interested parties and her indomitable spirit carried us over the line. Thank you!

Customer · 4 July 2021 · Michael Poole Middlesbrough (64-66 Borough Road)

★★★★★ 5/5

Google

A nice company to deal with. I have used them several times in the last couple of years and would do so again. Fair and thorough, and if they get something obviously wrong in the inventory they are happy to correct it and quickly too. Good value and have always been available when I want them. It probably helps that at the end of their visit I am around to discuss any significant areas of concern for them so we are not getting our wires crossed.

Nick · 3 July 2021 · Michael Poole Billingham

★★★★★ 5/5

Google

I have used LetCheck on a number of occasions as a landlord and have always found them to be professional, flexible in terms of bookings and prompt to amend reports should any corrections be required. Zoe in particular is very helpful in arranging bookings and ensuring that the process has run smoothly.

CK · 3 July 2021 · Michael Poole Billingham