Trusted Agent profile · North Yorkshire and County Durham
Verified
★★★★★
4,541 reviews across 7 offices and 4 platforms
Michael Poole has seven offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough, Nunthorpe, Yarm and Coulby Newham (North Yorkshire and County Durham). Together they have 4,541 reviews on four platforms, rated 4.7 out of 5 overall.
4,219
Reviews on Google
All 7 offices
58
Reviews on Facebook
Business-wide
20
Reviews on View Agents
All 7 offices
244
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Michael Poole's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe ValPal Network has has helped me boost all aspects of my new business from more valuations, to traffic convert, more leads and brand awareness. I highly recommend Craig and his team to any estate agent out there. Very helpful and always giving good advice!
5/5
FacebookAssisted me in purchasing my first house and I couldn't believe how straight forward it was due to their support. All staff from the Middlesbrough Borough Road branch were helpful and polite, particularly Connor Ovington who was exceptional throughout.
5/5
GoogleRating only, no written review.
5/5
GoogleI found JP Gardener a very friendly and professional firm to work with.
5/5
GoogleExcellent service provided. Nothing is ever too much trouble,and if there is ever a problem at the property, it is always sorted out within 24 hours. All the staff are friendly, polite and courteous and have always provided a 100% A***** service. I have rented for the previous 8 years, and have never encountered any problems at all..Would highly recommend to anyone. :)
Thank you for the wonderful recommendation. We hope you have settled in your new home.
5/5
GoogleI could not recommend streets ahead croydon higher. So helpful every step of the way and our agent George was always going that extra mile to help us with all our needs. Very infomative and reliable. We will definitely be returning in the future
5/5
GoogleOutstanding. To find someone as passionate as Kai with your best interests at the forefront at all times is very refreshing. Knowledge, presence and great enthusiasm, without a shawdow of a doubt I'll be referring and maintaining contact with Kai.
5/5
GoogleMy job was made much easier by Kai Seale. I wish more agents were like him. Can't recommend him enough.
5/5
GoogleKai Seale Great lad showed me around a few places recently and always has a way of making you feel like your getting the best deal possible. Great attitude and always engagin making me feel at ease throughout the process Will definitely use streets ahead if they keep bringing through people like this Keep it up
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleKia from streets ahead was really helpful . Thanks Danny Young
5/5
GoogleKai Seale ... Great knowledgable service ... thorough and efficient ⭐️⭐️⭐️⭐️⭐️ Was a pleasure
5/5
GoogleKai Searle. Great guy
4/5
GoogleMy partner and myself were extremely happy with the professional and friendly support Diane and Catherine gave us whilst purchasing our first home. We would most certainly suggest using streets ahead to any one looking to purchase a property.
4/5
GoogleMany thanks to Faye Godfrey and Clare Meade for their tenacity and determination in getting a complex chain over the line - we finally exchanged last week and really appreciated being kept in the loop, even when the updates weren't always what we wanted to hear (which wasn't their fault!). Thanks for all your help!
5/5
GoogleIf Diane Armstrong had not been chasing and chivvying the buyer and his solicitors, I would now still be weeks, possibly a month away.from exchanging contracts. As it is, we exchanged yesterday. She has been marvellous and I couldn't recommend her more highly. - Nikki Robertson
5/5
GoogleDiane has been exceptional in selling my flat. She was polite and understanding. She was also available throughout the process and I had no difficulty contacting her and shared a sense of urgency which is particularly helpful.
5/5
GoogleWhat can i say "Im just the happiest person in the world. And that is because of Myles Blair for his FABULOUS Advice. During viewing time: I was worrying about my Italian bedroom set, that the flat i wen't to view with Him the bedroom was too small. So he advice me to use the secand room as dressing room. And i was like " what a fabulous idea, i think I'll take your advice,to do what you suggest and get the flat. So here I Am today. If He didn't gave me that FABULOUS advice today i would be still looking for a place. Because of the Fantastic service he give me " I would definitely recommend everyone to Street Ahead and make sure they look for Him" (Excuse my English not my first language) Flora Lyimo
5/5
GoogleExcellent service from Faye, who helped my boyfriend massively from start to finish in buying a property. Thank you! Would highly recommend.
1/5
GoogleRude, insensitive, liars.. these 3 words describe them. Will do anything to get your money, even if it means making you homeless. I dealt with Diane Anderson and had a very very stressful experience for the sale of my property. Dominic Modell came on the last day to collect the keys and was behaving as if I have borrowed money from him and defaulted Stay away at any cost... !!!!
5/5
GooglePawel and Ebi have been great, both showing me some great properties and being really proactive in helping me in my search. I have not secured a property yet, but am getting closer, I feel
5/5
GoogleWe had a complicated schedule of 12 properties to get round on Saturday with various agents. Faye bent over backwards to help us out, and was professional and really knowledgable of each property we saw. We've also now seen a few properties with Kai who has been fantastic to deal with and really personable.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ingleby Barwick has the most, with 1,267 reviews rated 4.7 out of 5, followed by Billingham with 1,126.
The seven Michael Poole offices, by town:
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
