5/5
GoogleDiane has been very helpful and quite proactive in her approach. I thank her and the streets ahead team and wish them all the very best for the future!
Trusted Agent profile · North Yorkshire and County Durham
Verified
Michael Poole reviews in Ingleby Barwick, Billingham, Redcar and 4 more
★★★★★
4,542 reviews across 7 offices and 4 platforms
Michael Poole has seven offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough, Nunthorpe, Yarm and Coulby Newham (North Yorkshire and County Durham). Together they have 4,542 reviews on four platforms, rated 4.7 out of 5 overall.
4,219
Reviews on Google
All 7 offices
58
Reviews on Facebook
Business-wide
20
Reviews on View Agents
All 7 offices
245
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's seven offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,266 reviews · 981 on Google (4.7)33 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,125 reviews · 842 on Google (4.8)36 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,088 reviews · 810 on Google (4.8)31 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH895 reviews · 615 on Google (4.5)27 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS857 reviews · 573 on Google (4.6)42 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH586 reviews · 295 on Google (4.9)39 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ387 reviews · 107 on Google (4.7)29 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleHaving met AND worked with many, many estate agents in the last two years, I can safely say Ebi is one of the (if not THE) most experienced, empathetic and down to earth sales people I have ever met. His everlasting friendly and calming disposition is a testament to his work, and his dedication to people's dreams.
5/5
GoogleGreat service provided. Myles was especially helpful and very efficient at dealing with any queries I had, would definitely recommend him to anyone.
4/5
GoogleFriendly correspondence through Jodie and Layla. Very responsive.
5/5
GooglePerfect service from Myles Blair, I would highly recommend him to anyone. Excellent manor, clear and concise during the viewings with myself and my partner. I would like to thank him again for all his help and wish him all the best.
5/5
GoogleMy experience with streets ahead was great. Prompt viewing with Myles and George and my questions were amswered. Layla was very speedy with dealing with the paperwork process prior to moving in and patient at the same time. I am loving my amazing flat. I would most definitely recommend this team.
5/5
GoogleI would highly recommend streets ahead, I did not purchase or sell through them but my buyer for my property wasn’t selling theirs and I wasn’t getting anywhere with my buyers/solicitors, so I called streets ahead in south Croydon and I was put in touch with Diane, she was very understanding and really helpful and chased our buyers and their solicitors and more importantly kept me updated throughout the whole process, thank you once again Diane, I am extremely happy especially as we have now exchanged
5/5
Google5* for streets ahead especially Layla Manning and Lauren Green. You’ve both been great in moving everything along smoothly and efficiently. We love our new home thank you for making it such an wheats process!
5/5
GoogleSo pleased with the staff at streets ahead. Property under offer within two weeks and completed in eight weeks. Special thanks to Diane .
5/5
GoogleSophia coughlan and Layla manning could not have done more for me they made the whole process a smooth seamless transition,could not be happier great work ladies absolutely spot on thanks again!
5/5
GoogleIt's a great agency and they helped me with everything I needed.I found the perfect house in a short period of time with the help of Mr. Myles.He is very professional and took care of all the things I needed.I would totally recommend!
5/5
GoogleI had a great experience with this agency, they found me a place to rent and the process of renting was very straightforward.Mr. Myles was my agent and he is very professional.I totally recommend Street Ahead.
5/5
GoogleLynsey was extremely helpful and courteous throughout the whole rental search process. Was available 24/7 and gave really good advice. Highly recommended!
4/5
GoogleRating only, no written review.
5/5
GoogleHad a very tough time.looking a place. Found Myles Blair from streetsahead and he has been brilliant. He did his very best to help us meet our needs. Very helpful team, thank you Layla Manning for your help throughout this process, which was quick. Will surely recommend you guys. Cheers.
5/5
GoogleSA provided an extremely efficient and helpful service. We were thoroughly impressed by the staff's professionalism and thoroughness. Alex and Layla were a great help from finding us a property all the way to finalising the moving in date.
5/5
GoogleFantastic experience moving in! In particular Sophia Coughlan was incredibly helpful and answered what must have been a barge of questions from me very professionally and almost immediately at all times! Would recommend!
5/5
GoogleWe had the best experience and are enjoying our new home thanks to Sophia Coughlan from the Croydon branch. She did everything to make sure that our move was easy , she supported our application, was very patient, answered evey questions that we had. She really went the extra mile for us! Thank you so much Sophia! Street Ahead, you have a gem in your team! All the best! Stephanie
5/5
GoogleWe found a nice property in quiet area which meets all our needs thanks to Myles Blair who was very helpful all the time. The references process was taken by Layla Manning and she made everything easy and quick for us. Thanks guys for your help.
5/5
GoogleWe found a nice flat in an amazing area.Thanks Myles Blair and Layla Manning for you help. We definetly recommend you guys!!!
5/5
GoogleExcellent service. Faye has a great attitude to the needs of the customer and if it wasn’t for her we would not have a superb flat. Diane was extremely focused on getting the job done and we thank them both together with Michelle for the great service.
4/5
GoogleVery professional and helpful agents! I would recommend Myles and Layla for their great customer service and lovely service.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,266 reviews rated 4.7 out of 5, followed by Billingham with 1,125.
Where are the Michael Poole offices?
The seven Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
