1/5
GoogleRating only, no written review.
Trusted Agent profile · North Yorkshire and County Durham
Verified
Michael Poole reviews in Ingleby Barwick, Billingham, Redcar and 4 more
★★★★★
4,539 reviews across 7 offices and 4 platforms
Michael Poole has seven offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough, Nunthorpe, Yarm and Coulby Newham (North Yorkshire and County Durham). Together they have 4,539 reviews on four platforms, rated 4.7 out of 5 overall.
4,218
Reviews on Google
All 7 offices
58
Reviews on Facebook
Business-wide
20
Reviews on View Agents
All 7 offices
243
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's seven offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,266 reviews · 981 on Google (4.7)34 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,125 reviews · 842 on Google (4.8)37 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,089 reviews · 810 on Google (4.8)33 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH896 reviews · 615 on Google (4.5)29 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS858 reviews · 573 on Google (4.6)42 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH586 reviews · 294 on Google (4.9)36 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ387 reviews · 107 on Google (4.7)30 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJan was very friendly and helpful!
5/5
GoogleVery friendly staff well informed off the area Jan was very helpful.
5/5
GoogleBest estate agent I have ever used! Highly recommended!
5/5
GoogleHighly recommended, very happy with the help I received from the team
5/5
GoogleExcellent service
5/5
GoogleI found all the staff friendly and extremely helpful.
5/5
GoogleGood service provided by all, good advice and very helpful.
5/5
GoogleAs first time buyer everything is all new and confusing but girls at Michael Poole have been lovely and gone out there way to make me feel at ease and questions they couldn't answer they rang other company's to find out for me :)
5/5
GoogleGreat service from helpful friendly staff. Will use again and happily recommend to anyone.
5/5
FacebookGot to give a big thanks to the Redcar branch. Every person I’ve spoke to have been so friendly, polite and really wanted to sell my house as much as I did, my house was up with another local estate agent however Michael Poole were the ones able to secure my house sale. Aren’t the cheapest but what u pay is 100% worth it! Thank you so much �
5/5
GoogleRating only, no written review.
5/5
GoogleFantastic service Micheal Poole were great sold our house in 4 days ! Always keeping us up to date would recommend them to anyone looking to buy or sell thanks Rebecca and adam
5/5
FacebookExcellent service from the Nunthorpe office. Victoria has been available to answer all my questions, booked in several viewings, returned my calls when required and even rang me to let me know of a property that maybe of interest based on our requirements. Highly recommend!!
1/5
FacebookDon’t ever rent through these, even when you leave the house cleaner than it was when you moved in. They just try and have you for anything, always keep the paperwork you get when you move in because they even try to charge you damage that was already there and on their paperwork
5/5
GoogleExcellent service, lovely friendly girls in the office highly recommend
5/5
GoogleRating only, no written review.
5/5
GoogleHighly reccommend ..would without doubt use Michael poole in the future..
5/5
Googlejulie and justine always go that extra mile to help....a real pleasure to deal with.....would thoroughly recommend......john
5/5
GoogleVery helpful and friendly branch, Justine, Julie and David always willing to help. Would highly recommend.
5/5
GoogleGreat service from Justine and Julie. Always extremely helpful and very pleasant. Thanks again
3/5
GoogleJust want to place on record our thanks and appreciation to David, Julie and Justine. We have recently sold our house in Marton and they were so supportive and helpful all the way through to completion of the sale. This is the second time we have used the services of Michael Poole and we wouldn’ t hesitate in using them again!
5/5
FacebookJust wanted people to know how helpful the staff are at Micheal Poole Middlesbrough,the customer service is second to none we currently have a house up for sale and Andrea &Connor have kept me up to date with every thing viewings feedback etc Very friendly very professional would highly recommend to family and friends keep up the good work and a big Thank you
5/5
FacebookHelen Walsh & Sarah Booth have gone the extra mile, great customer service and very helpful! Highly recommend!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
How many reviews does Michael Poole have?
Michael Poole has 4,539 reviews across its seven offices, rated 4.7 out of 5 overall: 4,218 on Google, 58 on Facebook, 20 on View Agents, 243 on Trustpilot. Company-wide Facebook and Trustpilot reviews for Michael Poole are counted once, not once per office.
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,266 reviews rated 4.7 out of 5, followed by Billingham with 1,125.
Where are the Michael Poole offices?
The seven Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
