5/5
GoogleAbsolutely fantastic service, extremely professional, thorough and a pleasure to deal with - excellent from start to finish
Trusted Agent profile · North Yorkshire and County Durham
Verified
Michael Poole reviews in Ingleby Barwick, Billingham, Redcar and 4 more
★★★★★
4,542 reviews across 7 offices and 4 platforms
Michael Poole has seven offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough, Nunthorpe, Yarm and Coulby Newham (North Yorkshire and County Durham). Together they have 4,542 reviews on four platforms, rated 4.7 out of 5 overall.
4,219
Reviews on Google
All 7 offices
58
Reviews on Facebook
Business-wide
20
Reviews on View Agents
All 7 offices
245
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's seven offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,265 reviews · 981 on Google (4.7)34 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,126 reviews · 842 on Google (4.8)36 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,088 reviews · 810 on Google (4.8)32 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH896 reviews · 615 on Google (4.5)28 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS858 reviews · 573 on Google (4.6)41 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH587 reviews · 295 on Google (4.9)36 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ388 reviews · 107 on Google (4.7)28 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBig Thanks to Sam for all of her help with our purchase! Kept things alive when all seemed lost! Very happy customer.
5/5
GoogleMichael Poole have offered a five star service throughout the process. The photos produced really gave my house the wow factor. The service was far superior to agents used in the past. I would never hesitate to use them in the future and would recommend them to anybody.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent team offering a very professional service.
5/5
GoogleMichael Poole Yarm had my property advertised on Rightmove within two days of my instruction to sell, I had an offer of 98% of my asking price within 4 days of it being advertised. Contracts were exchanged 7 weeks later, you can't ask for any more than that!
5/5
GoogleAbsolutely brilliant experience - wouldn't go anywhere else
5/5
GoogleAn exceptional group of professionals whose judgement and expertise were essential in guiding both the seller and the buyer through to a happy conclusion. Great team, great company. Thanks.
5/5
GoogleGill was brilliant at guiding us through the stress of buying a house. We definitely feel lucky that we had her expertise and honest advice during the process.
5/5
GoogleJust completed house sale with Michael Poole. Absolutely fantastic service, support and advice from Jill, Ashley and Francesca. Lovely ladies and a great team, was a pleasure doing business, look forward to dealing with you all again in the future.
5/5
Googleexcellent service, friendly and helpful staff, just what you need when selling a property, happy to recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleTerrible service and experience AVOID!!!!
5/5
GoogleMichael Pooles in Redcar have been nothing but professional but haven't lost that personal touch. Francesca in particular is lovely, friendly and approachable and nothing seems too much trouble, resolving any worries quickly and effectively.
4/5
GoogleVery friendly & professional service. Kept up to date with progress of our sale.
5/5
GoogleReally smooth process, and my advisor Ashley was always really quick to reply to any emails I sent, which really helped as I was buying a home while living in Germany... highly recommend
5/5
GoogleThe staff that worked in here we're brilliant they had all the local knowledge you could ask for and we're super helpful.the shop has everything you need weather your buying or renting. There is parking on the street near the shop
5/5
GoogleVery happy with all aspects of Michael Poole. From viewing onwards. Very friendly staff ,have helped us a great deal. Thank you.
5/5
GoogleVery good experience, always helpful and friendly and available for question or issues which need resolving
5/5
GoogleWe were very impressed with the friendly efficient service we received during our recent sale/purchase. Throughout, we were kept informed of all activities and are now settling nicely in our new home. Thank you all, and particularly Ashley.
5/5
GoogleOutstanding service from the very fist contact , valuation , sales and service . I can only highly recommend Michael Poole Estate Agents
5/5
GoogleHaving used Michael Poole in the past and received excellent service from every member of staff I decided to use this time and once again excellent service, nothing is too much trouble and they are always there to help with any questions and keep you up to date with every detail. Would recommend to anyone.
5/5
GoogleThe service I have received from Jill Scott at Michael Poole has been second to none. She always goes over and above the call of duty and is a true fountain of knowledge in her field. Highly recommended!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,265 reviews rated 4.7 out of 5, followed by Billingham with 1,126.
Where are the Michael Poole offices?
The seven Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
