198 reviews from sellers, newest first, with the office each one is about.
★★★★★ 5/5
View Agents SellerExceptional Serrvice. Professional, attentive, reliable and responsive to Client needs
Scott and his team (Amir and Sophie) at Martyn Gerrard provided me with an exceptional service from start to finish. I had previously used other agents and have had some bad experiences so I am able to compare the work you did for me. You always rang me back, kept me informed of good and bad news, listened to my requirements and acted immediately on my instructions with successful results. Selling is a stressful journey and you helped me through it every step of the way.
Russell · 14 July 2017 · Martyn Gerrard -Finchley Central
★★★★★ 5/5
View Agents SellerHelpful, professional and patient
James managed the sale of my property with the upmost professionalism. Although none of his fault, the sale was protracted and at times looked like it could fall through, but James addressed each challenge in a calm and competent manner. James is friendly, thorough and most of all very patient! Thank you James
Alexandra · 12 July 2017 · Martyn Gerrard Crouch End
★★★★★ 1/5
View Agents SellerAmateur service, need handholding through the process
I appointed Martyn Gerrard to sell my property as initially they seemed very professional but upon instructing them the service was extremely poor. I experienced many issues such as: not being able to do viewings and either just not doing them and missing the selling opportunity or asking me to do them instead, forgetting I had an alarm, incorrect particulars, booking viewings for the wrong house, surprisingly limited knowledge of the local area. In addition Martyn Gerrard provide you the email of the owner for if you experience issues. I emailed him and my email just got forwarded to my contact at Martyn Gerrard so it seems that providing you with the owners details is just marketing.
Alex · 8 July 2017 · Martyn Gerrard North Finchley
Agent replied · 10 July 2017
Good morning Alex,
Thank you for taking the time to leave us some feedback. I can see that things obviously did not go as you expected and I have followed this up with Craig who informs me that our sales director was involved with you property and in fact the mutual agreement to terminate the contract early was discussed and agreed by him.
You raise some good points and I will be looking into these further to see what extra training can be provided to make sure we provide our exceptional service to all our customer and clients.
Your email did infact go to our managing director Simon Gerrard who then asked our sales director to get involved. I hope you can appreciate that this was the correct process, Rather than him coming back to you directly without knowing all the facts of the sale and what was going on.
★★★★★ 5/5
View Agents SellerThank you to Roberto
We would like to thank Roberto for the sale of our property. Roberto was professional and courtesy at all times. Roberto ensured he got the right type of viewers for the property which was very good, we had experiences where agents brought round people who just didn't want to view - not the case with Roberto or any of the team at MG. We appreciate the offer and sale of the property we got near our optimum price so that was very good. All in all good job to Roberto and the team, thank you.
Pradeep · 27 June 2017 · Martyn Gerrard Whetstone
★★★★★ 5/5
View Agents SellerExcellent Attentive On the Ball Service Throughout
Just to say that I received excellent service from Amir throughout the sale of the property.
This has been a property which whilst desirable, was on the market for quite a time.. Amir found the buyer, and assisted every step of the way, being proactive at every turn until completion today.
As a former salesman, I felt that Amir handled the matter in the way that I would have dealt with it, being polite, patient & courteous throughout. I can only really say good things about Amir & Martyn Gerard.
Derek · 26 June 2017 · Martyn Gerrard -Finchley Central
★★★★★ 5/5
View Agents Sellertop agent!
We have come across numerous agents over the past three years during our search for a new home and sale of our existing property and Sophie has been the agent in whom we have had the most confidence in. She was spot on in terms of her clients’ needs and was highly professional and efficient throughout the transaction. We are particularly impressed with the fact that Sophie balances her job well, taking into account the best interests of both seller and buyer. She gives realistic but helpful advice. Her local knowledge and contact network is very impressive. Sophie was actively involved in contacting various parties to ensure the smooth transaction in the sale of our property. We would not hesitate to recommend her to anyone looking to either sell or buy.
Flora · 23 June 2017 · Martyn Gerrard -Finchley Central
★★★★★ 5/5
View Agents SellerSold in less than a week - thanks to "Super Sophie"
we had our property on the market for 3 months with another agent with no luck, then we switched to Martyn Gerrard and got an offer we were happy with within 1 week ! I think Martyn Gerrard has the profile, and local coverage to be the best in this area (N3)
Also I can't fault the service we received from Sophie Henry, Great communication and professional throughout the process.
I thoroughly recommend Martyn Gerrard to anyone selling a property
Marke · 22 June 2017 · Martyn Gerrard -Finchley Central
★★★★★ 5/5
View Agents SellerA very happy seller
Thank you to all at Martyn Gerrard North Finchley and a name check to Craig, Kastro and especially big thanks to Kyri who facilitated the sale with patience and understanding from start to finish.
I would apply recommend these guys to anyone considering selling their house. They are straight up and keep you informed.
Very happy customer.
Mary · 13 June 2017 · Martyn Gerrard North Finchley
★★★★★ 5/5
View Agents SellerKyri Ayed is truly First Class!:
I have dealt with quite a few estate agents in my time but non no where near as professional as Kyri.
He is always polite, very efficient and extremely helpful.
Kyri Ayed is an asset to Martyn Gerrard.
MAKE SURE you look after him before he is head hunted by one of your competitors.
Mehran · 6 June 2017 · Martyn Gerrard North Finchley
★★★★★ 5/5
View Agents SellerWe were pleasantly surprised how professional,efficient and client focused Ross and his team at Martyn Gerrard Southgate were.From our first conversation to exchange, the process was " stress free" and highly professional.From Ross's first visit to the house, to organizing photographs and video,the team visiting the property to acquire an in -depth knowledge of what they were selling, to the finalised on line brochures and the ease of professional communication between ourselves and your office, to the house viewings and legal aspects of selling a house, the entire process was pretty slick !! Fantastic guys especially Joe who was a "true "pro" always approachable , dignified with a lovely demeanor
Best agents in Southgate. Thanks guys..
Mala · 2 June 2017 · Martyn Gerrard Southgate
★★★★★ 5/5
View Agents SellerGreat experience
We had a great experience with Martyn Gerrard and particularly Dario. He ensured we had lots of viewings and secured us a great offer within two weeks. He was very supportive throughout the whole process all the way to exchange and kept us updated throughout.
We would certainly recommend Martyn Gerrard and Dario as an agent.
Sophie · 24 May 2017 · Martyn Gerrard East Finchley (66/68 High Road)
★★★★★ 5/5
View Agents SellerPurchase of a house
Marlon was excellent to deal with.
We were in a very stressful chain and he dealt with all parties with professionalism.
Thank you!
Rachel Ger
Rachel · 19 May 2017 · Martyn Gerrard -Finchley Central
★★★★★ 5/5
View Agents SellerBest agent
Using Martyn Gerrard to sell my mum's house was the best decision right from the start. Ross White was always completely professional and always available when we needed him. He and Lukas worked tirelessly to secure all aspects of our house sale and proved invaluable when chivvying the other side along to finally exchange contracts! Ross was very patient in explaining the entire process to us and helping my mum at every turn.
Martyn Gerrard are also local to me (Finchley) and I wouldn't hesitate to use them should I sell up anytime soon!
Tracy · 18 May 2017 · Martyn Gerrard Southgate
★★★★★ 5/5
View Agents SellerFaultless service with a smile
We have nothing but praise for Sophie at Martyn Gerrard who helped us sell our house. From start to finish she handled our sale with complete professionalism, always accompanied by enthusiasm and a smile. At every stage in the process, she kept us in the loop and worked tirelessly on our behalf to ensure the sale went through.
Steven · 11 May 2017 · Martyn Gerrard -Finchley Central
★★★★★ 5/5
View Agents SellerExcellent service and quick exchange!
We were very pleased with the service we received at Martyn Gerrard. Thanks to Marlon and Scott and the rest of the team for all their hard work! Highly recommended
David · 4 May 2017 · Martyn Gerrard -Finchley Central
★★★★★ 5/5
View Agents SellerImpressive
I use a great many agents to sell properties and this is the first time I have used Martyn Gerrard. The Barnet branch manager Susan was notably professional, achieved a great price and got the sale through quickly, so more than happy and I will be using them again
Adam · 3 May 2017 · Martyn Gerrard Barnet
★★★★★ 5/5
View Agents SellerQuick, efficent and responsive service from Martyn Gerrard
Martyn Gerrard found a well-qualified buyer for our property. Kyri Ayed, the Assistant Manager at North Finchley then proceeded to ensure that all parties in the chain were kept up to date with the transaction and he chased for detail whenever it was needed to keep things on track. We are very happy to recommend Martyn Gerrard.
Sam · 2 May 2017 · Martyn Gerrard North Finchley
★★★★★ 5/5
View Agents SellerSale of property
I have just exchanged on my property using Martyn Gerrard.
My point of contact has been Jatin Shah who was extremely helpful and professional throughout the process. I would highly recommend Jatin and Marty Gerrard.
Guy · 30 April 2017 · Martyn Gerrard Mill Hill
★★★★★ 5/5
View Agents SellerGreat agent. Highly recommend
Martin recently sold my flat in Kentish Town. He's a fantastic agent and kept me well informed throughout the process and was always very quick to get back to any queries I had.
This is the first property I've sold and so a lot of the process was very new to me, but Martin gave me confidence that my property was in the right hands and carefully guided me through the process.
I was pleased and impressed with the number of viewings Martin arranged, especially at a quiet time of year for house buying and am pleased with the offer we ended up accepting.
I'd definitely recommend Martin as an agent and Martyn Gerrard to anyone looking to sell a property.
James · 14 April 2017 · Martyn Gerrard Kentish Town
★★★★★ 5/5
View Agents SellerEmile is a star
Emile worked tirelessly to first sell our home and then get the deal over the line. He went above and beyond what we could have asked for - not only keeping our sale on track - but also doing the work that other estate agents were getting paid for to ensure the whole chain kept moving and everyone was able to proceed. Myself and my family are enormously grateful for his hard work from the comfort of our new home.
Stephen · 12 April 2017 · Martyn Gerrard Crouch End
★★★★★ 5/5
View Agents SellerThank you Martin
Martin dealt with the sale of my flat and, as the other reviewers have commented, always made sure he was available to promptly answer my queries, even after business hours were over. He made the whole process, which at times felt somewhat overwhelming, far easier to manage and I am exceptionally grateful for all the hard work he put in!
Arwen · 11 April 2017 · Martyn Gerrard Kentish Town
★★★★★ 5/5
View Agents SellerHelpful, positive and tenacious agent who aims to resolve matters
Dan has been at the helm of an extended and complicated sales process, involving a long chain. He has stayed positive throughout, tackling difficult matters, providing regular updates and keeping communication well oiled between parties. His approachable and friendly manner is paired with clear competence and experience, and his tenacity is truly inspiring. Can only recommend him.
JG · 10 April 2017 · Martyn Gerrard Muswell Hill
★★★★★ 5/5
View Agents SellerProfessional service
I've been really happy with the service Martyn Gerrard in East Finchley offered. The staff have all been very professional and they got lots of viewings of our property. Unfortunately we decided to take our house off the market because we couldn't find anywhere to buy, but MG were able to get us good offers which other agents couldn't do. So I will definitely use them when we do eventually come to sell. in the future.
Chris · 4 April 2017 · Martyn Gerrard East Finchley (66/68 High Road)
★★★★★ 5/5
View Agents SellerSale of Home
I gave Joe the task of selling my property within a reasonable length of time.
Within 3 days Joe had managed to find the perfect buyer and the exchange was concluded within 5 weeks of accepting the offer.
Joe and the team at Martyn Gerrard (Southgate Branch) kept me fully informed at all times regarding the developments and assisted in moving the proceedings along without incident, so that the whole process was seamless and without stress.
I would highly recommend using Joe and the team at Martyn Gerrard for any future property sales.
Well done and thank you Joe and all the team.
Theo · 3 April 2017 · Martyn Gerrard Southgate
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.