Trusted Agent profile · Surrey, Hampshire, West Sussex and more

Leaders estate agents in London, St Albans, Worthing and 13 more

4.7

★★★★★ Excellent

4,586 reviews across 20 offices and 2 platforms

www.leaders.co.uk

Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,586 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,576

Reviews on Google

All 20 offices

Facebook logo

2.6 / 5

5

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Leaders's 20 offices, most reviewed first. Each has its own page.

Latest reviews from every Leaders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My flat rental through Leaders was fantastic thanks to the wonderful service provided by Dominic. He walked me through the processes, was quick to respond and always willing to help with my many questions making the process as stress-free as it could be. Would not hesitate to recommend Leaders.

Kyla · 30 July 2022 · Leaders Sevenoaks

Agent replied · 30 July 2023

Dear Kyla O Neill, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amy has been amazing for my partner and I. Having nowhere to live 2 months before a new job in a different area is a very stressful experience but Amy has been on the end of the phone whenever we have had any questions or concerns. Amy is so friendly, always asks how you are and is a pleasure to talk to. Would highly recommend using Leaders for lettings! Quick and easy process.

Rosie · 30 July 2022 · Leaders Sevenoaks

Agent replied · 30 July 2023

Dear Rosie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

Rating only, no written review.

Gee · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Gee Ric, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

1/5

Google

Rating only, no written review.

Dajana · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Dajana Despotovic, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Rating only, no written review.

Ray · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Ray Ellinor, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Chichester. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Catherine · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Catherine Wilson, Thank you for the great review of our Leaders Estate Agents Chichester team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Gorvin · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Gorvin Del Afinu Mokands, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Chichester branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Aisha · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Aisha Dehvari! Thanks for the amazing review and star rating! All the best, Customer Care Team

4/5

Google

Rating only, no written review.

Shahoney · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Shahoney Mariot, Thank you for the great review of our Leaders Estate Agents Chichester team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Countess · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Countess Whiting, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Chichester. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Nice staff Chloe very nice and helpful thank you

Michele · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Michele, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Good service,great stuff,very helpful and polite

Maija · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Maija, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rosie did a great job in sorting out my tenancy.

Brendan · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Brendan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Chloe Ludford Exceeds at her job . Pleasure to deal with. 5-star customer service

Anthony · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Anthony, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Having known Sarah for a number of years, she is organised and is a great communicator, providing great customer service

MH · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team

5/5

Google

Charlotte parry has helped me a lot during my rental experience. She is helpful and friendly.

Melissa · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Thank you for taking the time to leave a lovely review. Customer care is important to us and we will pass your comments on to Charlotte!

4/5

Google

The property management team (I mainly liase with Charlottle Parry) are amazing, they really help with communication to the landlord.

Iggy · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Iggy, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Sarah and Charlotte in the PM team are always helpful, organised and professional. It’s a pleasure working with them. Thank you

Phoenix · 30 July 2022 · Leaders Chichester

Agent replied

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Such a delightful front office team, Annie, chloe and Rosei all helped me find the perfect place to set up a new home, thanks ladies i would certainly recommend you to other people

SSP · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Hello We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Rosie has efficiently and professionally expedited my tenancy application, and has been very pleasant to deal with.

Lynn · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Lynn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My review relates particularly to Sarah Cawley of Leaders Chichester Any queries or concerns are always dealt with promptly and nothing is too much trouble!

Pam · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Pam, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lovely staff and excellent service They did their best to find me an appropriate flat even though I had some tough terms and needed a place in such short notice They were extremely kind and answered my numerous questions patiently and made sure I was happy with everything. Would 100% recommend them !

Su · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Su Maya, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you to the team at Leaders and Rosie. It was a hitch free experience in getting my accommodation. I would recommend their services to anyone looking to get a place.

Oluwabunmi · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Oluwabunmi Rotimi, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been extremely impressed by Sarah Cawley’s commitment, professionalism and communication since our initial introduction in July 2020. Always a pleasure to deal with.

Kerry · 30 July 2022 · Leaders Chichester

Agent replied · 30 July 2023

Dear Kerry, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks Customer Care Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Leaders and its branches won awards at EA Masters in one year, most recently 2022.

Source: EA Masters winners lists, as published, linked by year.

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Questions about Leaders

Which Leaders office has the most reviews?

London has the most, with 1,270 reviews rated 4.9 out of 5, followed by St Albans with 821.

Where are the Leaders offices?

The 20 Leaders offices, by town:

Has Leaders won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.

Reviews may appear on more than one platform.

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