Trusted Agent profile
★★★★★
4,425 reviews across 20 offices and 3 platforms
Leaders has 4,425 reviews across 20 offices (London, St Albans, Worthing, Croydon, Bromley, Chichester, Weybridge, Sevenoaks, Surbiton, Cranleigh, Southampton, Fenstanton, Ocean Village, Sutton, Waterlooville and Woking) and three platforms, rated 4.7 out of 5 overall.
4,415
Reviews on Google
All 20 offices
5
Reviews on Facebook
Business-wide
5
Reviews on View Agents
All 20 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a very good experience with Leaders in Worthing. We met James Younger in the office who gave us his immediate attention showing us around two properties within thirty minutes of the meeting. He listened and understood our requirements …
1/5
GoogleGetting our deposit back was an absolute nightmare. Our former landlord agreed to returning 100%, then we had to chase Leaders for …
Dear Mark Morley, We value your feedback and sincerely appreciate you taking the time to share … More
5/5
GoogleAlthough I didn’t end up renting a property through this agency, I still wanted to leave a positive review because my experience with them was very good. …
5/5
GoogleWe rented a flat from a very correct landlord, through leaders estate agents, in Beckenham for the past 4 years. The experience was positive, their visits were always scheduled, the maintenance where needed was prompt and followed, and they …
Dear Polymath Payments We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleFirst time renting with Leaders and it’s been great! Aleyna was a big help, everyone professional and kind
Dear Sabrina Hansen Delgado We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleA big shout out to Aleyna, she’s been a great help during our property search
Dear Serife Ciftci We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleJames was fantastic! Really proactive and kept us up to speed on all the developments during the process making it painless. I can't stress enough his professionalism and 24/7 availability
Dear Ilon Sofair We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleHighly recommend. Dealt with James and he made everything easy. Cheers
Dear Tom Smith We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI had a great experience with Kaitlyn Young. Her customer care was outstanding, and she was genuinely kind and helpful throughout. I’m very happy with the service I received.”
Dear Muzuva Mapuranga! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleIt was a pleasure being assisted by Connie from Leaders - she really went above and beyond to make sure that everything ran smoothly for us and truly appreciate her help during our move. Thanks so much Connie!
Dear Tia B We greatly appreciate your 5-star review and the time you took to share your experience with Connie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMy sincere thanks to Megan Blakeney and the team at Leaders for their outstanding support in helping us secure our rental home. Megan’s professionalism, dedication and patience made the entire process smooth and reassuring, and we truly appreciated her guidance at every step. With the support of Leaders, we were able to successfully find a home that perfectly meets our family’s needs. Thank you both for the excellent service and commitment.
5/5
GoogleMegan Blakeney assisted us in finding a tenant for our property at 3 The Forstal, Hadlow. From start to finish, Megan was extremely helpful, professional and efficient and explained clearly all aspects of letting the property with the full management service. We have no hesitation in recommending Megan and Leaders to other clients. We look forward to working together with Megan and Leaders. Joyce Blake
Dear Joy Blake We greatly appreciate your 5-star review and the time you took to share your experience with Megan and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleWe were very pleased with the service provided by Connie A. She was responsive, communicated clearly at every stage, and offered consistent support throughout the letting process. Thank you Connie. From Rose, Simeon and Liz.
Dear Simaye We greatly appreciate your 5-star review and the time you took to share your experience with Connie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat service from Megan - she arranged a viewing quickly and was able to adjust the time to suit - friendly and good communication.
Dear Chris Stone We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleCharlie was very attentive to my needs and made sure to check with every landlord (& other tenants) whether I was allowed to rent with my cat. This is the first lettings agency to accommodate my request to rent with a pet so really appreciate the help
Dear D L We greatly appreciate your 5-star review and the time you took to share your experience with Charlie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleKelly is very helpful property manager… she responds very quickly..and sort out all problems as soon as possible..
Dear Mohammad Mahmud We greatly appreciate your 5-star review and the time you took to share your experience with Kelly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMacy was very helpful, honest and professional with our search for our new home. Thank you Macy.
Dear Konstantina Korda We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleTess was super friendly and get back to us quickly, she was a pleasure to deal with.
Hi Jasmine, Thanks for the great review! Appreciate the kind review. … More
5/5
GoogleWe have only just started our tenancy and have had a really positive experience so far. Tess has been our main point of contact during the move in process and has always been quick to respond and happy to help with any issues.
Amy, thank you for your fantastic review! Great feedback from your experience with Tess and we wish you all the best in your new home. Kind regards, Annie, Senior Lettings Manager
4/5
GoogleCommunication was clear, the process was smooth, and they were helpful in answering questions along the way. Would recommend. …
Hi Nana, Thanks for the great review! I will pass your feedback onto Tess. … More
5/5
GoogleAnnie and Max were both fantastic throughout the whole process. Their response time was super quick, they were incredibly kind, and always supportive. Thanks to their efficiency and professionalism, everything went smoothly. I highly recommend them and the team!
Dear Haihong Song We greatly appreciate your 5-star review and the time you took to share your experience with Annie and Max. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat service; very efficient
Dear Sarah, Thank you for your 5-star review & positive feedback. Glad to have helped secure new tenants for your property! Kind regards, Max Roger, Lettings Manager
5/5
GoogleGreat team to deal with had a good experience from start to finish very easy to sort the process out, Tess was very helpful and good at what she dose helped me out getting sorted in my new flat
Hi John, Thank you for taking the time to review your recent experience with our branch. It's pleasing that Tess provided you with a positive experience, good luck with your new property! Kind regards Max Roger Lettings Manager
5/5
GoogleI viewed a property with Tessa & Tom recently and they were both so helpful, friendly and a pleasure to work with. I had recently moved back to the UK from living abroad and they took the time to give me some pointers and recommendations for the area which was really appreciated and added that extra personal touch to the viewing.
Hi Becky, thank you for taking the time to provide Tess & Tom a five-star review, particularly the great feedback. We wish you all the best in your new home. Kind regards, Annie Savage, Senior Lettings Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Leaders has 4,425 reviews across its 20 offices, rated 4.7 out of 5 overall: 4,415 on Google, 5 on Facebook, 5 on View Agents. Company-wide Facebook reviews for Leaders are counted once, not once per office.
London has the most, with 1,233 reviews rated 4.8 out of 5, followed by St Albans with 810.
Leaders has 20 offices:
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
