Trusted Agent profile · Surrey, Hampshire, West Sussex and more
★★★★★
4,425 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Weybridge, Sevenoaks, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,425 reviews on three platforms, rated 4.7 out of 5 overall.
4,415
Reviews on Google
All 20 offices
5
Reviews on Facebook
Business-wide
5
Reviews on View Agents
All 20 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Leaders's 20 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAbsolutely fantastic! Thank you so much to Leaders for all of your support with our first big move. …
Dear John Terry, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More
1/5
GoogleTerrible service, no one seems to respond to their emails. I have emailed 3 different people and no response.
Dear Michael, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
4/5
GoogleI’ve had an excellent experience with Jade of Leaders lettings. From the very beginning, the team has been professional, friendly, and incredibly helpful. They communicated clearly at every stage and made the entire letting process smooth and stress-free.
Dear Tendai Zemura, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Jade. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
1/5
GoogleRating only, no written review.
Dear Daniel Bonnett, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any … More
5/5
GoogleThank you leaders Worthing especially James younger. He was so helpful and really professional. He always updates all the things on time that’s help us a lot thanks Really recommend
Dear Abin Varghese We greatly appreciate your 5-star review and the time you took to share your … More
4/5
GoogleMegan is a wonderful member of the team, very responsive and hard working. She goes the extra mile to respond to concerns or queries and really makes sure potential tenants feel fully informed before making a decision.
Dear Jez And Joanna Abiola, Thank you for your 4-star review! We're delighted to hear that you had a … More
5/5
GoogleMegan blakeney was amazing to work with! She made the whole letting process super smooth and stress-free. Really appreciate her quick responses and helpful attitude. Highly recommend!
Dear Liya Baby We greatly appreciate your 5-star review and the time you took to share your experience with Megan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleBig thanks to Connie for assisting us with securing our property. It was an effortless procedure and she was a pleasure to deal with. Highly recommended. Thanks Connie !
Dear Kyle Fisher We greatly appreciate your 5-star review and the time you took to share your experience with Connie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThank you to Aleyna at Leaders giving me a smooth sailing experience
Dear Canan Ciftci We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleThank you to Aleyna for listening to my requirements
Dear Rana Yorulmaz We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThank you Aleyna you've helped my family so much we are super pleased
Dear Nurettin Yorulmaz We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleA big thanks to aleyna! shes been great during my rental search.
Dear Emre Yorulmaz We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThanks Aleyna for helping my son out with his accommodation for uni. Much appreciated.
Dear Sami Yorulmaz We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleGreat service by aleyna
Dear Irem Yildiz We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleI have had the best experience with leaders, they managed to let my property within a week of it being on the market despite the hard time of year. Super impressed, especially with Aleyna, Macy and Selwyn. Would definitely recommend renting your property with Leaders!
Dear Fabio Nunes, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Selwyn Pacheco
5/5
GoogleVery happy with James's professionalism today
Dear Jacky Anderson We greatly appreciate your 5-star review and the time you took to share your experience with James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleThis afternoon, while passing through Forest Hill by chance, I had the opportunity to visit Leaders to ask if they had any rental offers. I had the privilege to be welcome by Aleyna Saklav who was very attentive while listening to me, very polite and professional in all aspects. Saklav resilience and adaptability are remarkable. She show work ethic and commitment to advancing her professionalism. I want to congratulate you Leaders as a team for your hard work but especially to Saklav for how she treated people with such respect, patience and kindness. She is a key team player whose passion and enthusiasm will continue to stand out. Dear Saklav, wish you all the best for your future achievements and successes! Kennedy
Dear Kennedy Berko We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Selwyn Pacheco
5/5
GoogleOur letting agent Tess Dent was fantastic from start to finish , my partners viewing experience was great & all our questions were handled promptly. Thank you very much leaders.
Thank you for your fantastic five-star review, great news Tess was able to assist your questions and provided a great service! Kind regards, Senior Lettings Manager - Annie Savage
5/5
GoogleMax has been really helpful in finding a tenant for our cottage. Max and the Leaders team have been great to deal with throughout the letting process. MJG
Thank you Michele for your kind review. Fantastic feedback and we look forward to assisting you on the management of your property Kind regards, Annie Savage, Senior Lettings Manager
5/5
GoogleAmazing service from Tess. Helped with the transition of moving. Communicated with us throughout the move so we knew what was happening. Very polite and professional. Couldn't of asked anything more. Thank you Tess 🙏 …
Dear Carl Bartlett We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleGreat team, never had any issues, queries and maintenance issues dealt with quickly and efficiently. Property Manager Tino always happy to help!
Dear Andrew, Thank you for taking the time to write up this google review for your property … More
5/5
GoogleHad a problem with an accidental overpayment of rent, dealt with quickly and efficiently by Tino when I reached out to them. Very friendly and communicative.
Dear Alexander, Thank you for your review of Tino, delighted to hear we were proactive in this … More
1/5
GoogleRating only, no written review.
Dear Leon Walls, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
Googlehave used this company for a while, they have been good on compliance in the past. Lauren in Property rentals has been very helpful. thanks
Dear Kev B We greatly appreciate your 5-star review and the time you took to share your experience with Lauren. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Leaders has 4,425 reviews across its 20 offices, rated 4.7 out of 5 overall: 4,415 on Google, 5 on Facebook, 5 on View Agents. Company-wide Facebook reviews for Leaders are counted once, not once per office.
London has the most, with 1,233 reviews rated 4.8 out of 5, followed by St Albans with 810.
The 20 Leaders offices, by town:
Yes. In The Trusted Agent 2026 awards: Leaders, London won Platinum.
