5/5
GoogleGreat service!
Agent replied · 30 September 2023
Steven Pires, we are glad we could help! Thanks again for taking the time to leave us a review!
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,586 reviews across 20 offices and 2 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Bromley, Chichester, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,586 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,270 reviews · 1,270 on Google (4.9)56 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG821 reviews · 820 on Google (4.6)15 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG569 reviews · 569 on Google (4.6)11 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG420 reviews · 418 on Google (4.2)14 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG338 reviews · 338 on Google (4.8)18 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA320 reviews · 320 on Google (4.5)21 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX280 reviews · 280 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR211 reviews · 211 on Google (4.6)11 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Leaders office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHappy with the service by James
Agent replied · 30 September 2023
Jiandong Xu, we are very happy we could provide you with a positive experience!
5/5
GoogleHelpful and very pleasant to deal with!
Agent replied · 30 September 2023
Hi J Medina! We're so happy we were able to help you out!
5/5
GoogleA little hiccup with no callback however after that super helpful and a pleasure to deal with
Agent replied · 30 September 2023
Dear Jason We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleSelwyn was efficient and extremely helpful.
Agent replied · 30 September 2023
Marcus Chambers, we're happy to hear you had such a positive experience with our team!
5/5
GoogleReally helpful, with clear communication. Thank you Selwyn and Mohammed
Agent replied · 30 September 2023
Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally great customer service, speedy responses and clear communication. Thanks Selwyn!
Agent replied · 30 September 2023
Hi D. Gaze, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleGreat customer service, really appreciated the help from Selwyn and the team.
Agent replied · 30 September 2023
David Lyons, thank you for the high star rating!
3/5
GoogleVery difficult to contact. They rarely return tenant deposits. Better second time around! But that was the landlord.
Agent replied · 30 September 2023
Dear Mike We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleAll in agency are excellent, special thanks to Selwyn and Rehel
Agent replied · 30 September 2023
Nikola Vico, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
5/5
GoogleI had very good experience with Tim and Selwyn! They were really helpful and professional! Strongly recommend! 😊😊 …
Agent replied · 30 September 2023
Karolina Zaciek, we're glad you had such a wonderful experience with us!
5/5
GoogleGood communication throughout our house sale and indeed helpful aftersale assistance also
Agent replied · 30 September 2023
Martin Pavey, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn was the first lettings agent we had dealt with who we felt understood the market, and what we were looking for.
Agent replied · 30 September 2023
Hi Matt Townson, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleGreat experience, really easy process and staff are friendly and helpful. Special mention goes to Selwyn for going the extra mile!
Agent replied · 30 September 2023
George, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Forest Hill.
5/5
GoogleThank you very much Selwyn and Mohammed for helping me find exactly what I needed faster than I could ever imagine. Thanks a lot guys. Great service!
Agent replied · 30 September 2023
Yolsé, we are so happy to read such a great review about Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn is professional, supportive and quick to respond. If I could give more stars I definitely would!
Agent replied · 30 September 2023
Ieva Bakaite, thank you for the high star rating!
5/5
GoogleSelwyn and Mohammed have been so kind, helpful and responsive with the whole moving process :) thank you
Agent replied · 30 September 2023
Aoife Magennis, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleSuch a pleasant experience dealing with Leaders. Huge thank you to Selwyn for helping us.
Agent replied · 30 September 2023
Dear Annabel , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery pleasant experience all round. Selwyn in particular was very helpful and guided us through every step. Highly recommended.
Agent replied · 30 September 2023
Hi Francois Casabianca, we are very happy to have provided you with such a positive experience!
5/5
GoogleGreat experience with this estate agents. Very easy to communicate with. Selwyn and Mohammed are great!
Agent replied · 30 September 2023
Hi Chlo Dunn, thank you so much for your positive comments about Leaders Estate Agents Forest Hill!
5/5
GoogleSelwyn and Mohammed have been a great help during the process of our move - fast to respond and friendly.
Agent replied · 30 September 2023
Hi Emily Carmichael, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
5/5
GoogleLeaders went above and beyond to keep on track a very protracted sale. When we had to pull out of our purchase they kept our buyer onboard. They were always contactable and professional. Whenevr we needed their help. Would highly recommend
Agent replied · 30 September 2023
We appreciate your positive review about your recent experience with us!
5/5
GoogleFantastic customer service, and was well looked after by both Selwyn and Mo! As a first time renter they made the process fast and easy. Thank you! 😊 …
Agent replied · 30 September 2023
Alex Tc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
5/5
GoogleSelwyn has been super friendly and helpful throughout the whole of the letting process, always quick to answer any questions and reply to emails- thank you!
Agent replied · 30 September 2023
Mae Warr, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,270 reviews rated 4.9 out of 5, followed by St Albans with 821.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
