Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOur experience with Leaders has been great and they've been very helpful. Things haven't been made any easier by the pandemic but i've found them very adaptable and our agent Tim Jeurninck has been super helpful and flexible with us. He made us feel very comfortable and we've really enjoyed working with him.
George · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Dear George,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHello to you all !
We are ok at new place.
Your team helped us in great way to find this place and process the task.
We happy with your service.
Specially Amy !
She helped us a lot in whole process in wonderful way like a friend, and she always proceeds in professional way. I think she is a good agent in your leaders letting process. Her act is highly appreciated.
Wish her all success.
Leaders team is very good.
Thanks a lot for everything and hope to continue with you in friendly way.
Actually we need to have this property for another one year after current agreement period.
Good luck for you all dear Leaders !
Malaka and Anusha
Malaka · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 5/5
GoogleI have had an amazing experience with Leaders from the start of my search and especially during the contract and agreement stages James Henman who is my main contact has been a great support in sharing all resources and providing great communication on any queries regarding my move. I highly recommend Leaders as an agency and I’m grateful for the teams ongoing support throughout the process.
Rebecca · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Rebecca Taiwo, thank you so much for your high rating! Rebecca Taiwo, we're so glad that we were able to go above and beyond your expectations!
★★★★★ 5/5
GoogleSelwyn has gone above and beyond to help secure our rental property. He answered all our questions and kept us up to date with the progress. He made the process seemless. Thank you Selwyn, I hope you continue to give excellent service at Leaders.
Sany · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Sany Miah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
★★★★★ 5/5
GoogleSelwyn and Mohammed did a fantastic job getting everything in place for my move to Forest Hill. The application and pre-move process was expedient and simple, and was able to be completed with little to no stress. Excellent service!
Tuuka · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleBoth Selwyn and Mohammed have been a pleasure to liaise with whilst I search for a property and formalise a tenancy through Leaders.
From the beginning they made a usually stressful process quite the opposite because of their professionalism and can do work ethic. I thoroughly recommend them both if you’re looking to rent.
Tracey · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Tracey B, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Estate Agents Forest Hill!
★★★★★ 5/5
GoogleWe had a brilliant experience working with Leaders Forest Hill when selling our flat. Kevin, Riz and Reyhan were professional and supportive throughout all aspects of the sale and move. Always contactable and happy to help. Many thanks! Jo and Nick
Jo · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Dear Jo,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleWe have had our property managed by Leaders since they took over from a small agency, Oaklets. In all the years we have receive a very high standard of all aspect of property management from clear and transparent accounts, quick and efficient action to resolve problems and an exceptional level of customer service. More recently we have called upon the professionalism of the Leaders sales team and they have provided a similar high standard of service.
Nick · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Nick Nicholls, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
★★★★★ 5/5
GoogleForest Hill Leaders team (James Henman, Charlotte Clarke, Rehel Ansong, Selwyn, Paul and to everyone!) made my tenancy - from the beginning until the end very nice and warm, you all have been very good. Very responsive and helpful! Keep up the good work and all the best!
J · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Jan Tito Abordo, we're glad you had such a wonderful experience with us!
★★★★★ 5/5
GoogleI honestly can't give Selwyn enough stars. He has been incredibly helpful and incredibly quick to respond to questions, and always with positive suggestions. Many people and businesses boast about their commitment to excellent customer service but quite often don't live up to their claims. Selwyn however is the real deal when it comes to delivering excellence!
SG · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Simon Glassock, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
★★★★★ 5/5
GoogleI just moved to London from abroad and had just about 2 weeks to find and move into a rental before starting work - big thanks to Selwyn and Mohammed for helping to make my transition so smooth! From viewing the property to the administrative processes and finally getting the keys, Selwyn and Mohammed were on hand to make sure my questions were answered quickly and ensure there were no hiccups. Definitely recommend this Leaders team!
Sujay · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
You're very welcome Sujay 😊 Was a pleasure helping you find your perfect home 🏠
★★★★★ 5/5
GoogleI recently spoke with Selwyn regarding a property of interest. It was a stressful time, due to my partner and I needing to move as Landlord informed us he was selling.
Selwyn put me at ease with his calm mannerism, politeness and explained the process brilliantly!
I'm grateful I spoke with Selwyn as he's a gentleman and could not recommend his service anymore!!
All the best!!
Karim · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Karim, we're happy you found our staff to be so supportive during your experience here at Leaders Estate Agents Forest Hill.
★★★★★ 5/5
GoogleBecause of Selwyn from the Leaders Agency, I was able to quickly and easily secure a studio flat of my own.
Selwyn was able to answer all of my questions properly and he made the whole process very smooth and efficient. Not to mention he was also very friendly and I felt at ease. Definitely will recommend Selwyn and the Leaders Agency!
Lovette · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Lovette Jazmin, we are very happy we could provide you with a positive experience!
★★★★★ 5/5
GoogleBoth Mohammed and Selwyn were incredibly polite, reliable and supportive in the build up and process of renting a property. Both working positively and quickly to solve our problems and making sure we understood everything we needed. You're in safe hands with these two!
Ben · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Thank you so much again for your feedback! We hope you have a great day!
★★★★★ 5/5
GoogleBest customer service ever! Selwyn was great. He managed to get me and partner moved into our flat in just a week! He is very pleasant guy to deal with too
Andrea · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Andrea Gozzo, we are very happy we could provide you with a positive experience!
★★★★★ 5/5
GoogleSelwyn is a star! He is such a helpful person. His communication is amazing! He really helped us take the stress out of hectic, last minute move. I highly recommend his services! Thank you very much.
Burcu · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Hi Burcu,
Thank you for your Review. It's been an absolute pleasure finding you a new property. Well deserved :-)
Kind Regards,
Selwyn Pacheco
★★★★★ 5/5
GoogleWe had a great experience with Leaders. Selwyn was incredibly helpful throughout the process and communicative too. Mohammed showed us round the flat and was both friendly and informative. Couldn’t recommend them enough!
Ellie · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Ellie Hutchings, your wonderful feedback and rating mean a lot to us.
★★★★★ 5/5
GoogleHaving searched for a suitable 3-bedroom house for 3-4 months with no success, we inquired about a property recently on the letting market in South East London with Leaders, fortunate enough to speak to Selwyn Pacheco.
He was able to immediately book us in at the earliest convenience to view the property and was on hand to give us all of the need to know information upon visiting.
After being incredibly excited about the space and communicating this, Selwyn made such a great effort on our behalf to introduce us as suitable tenants to the landlord.
Throughout the process, he was easily contactable and would always reply in fantastic time, making the whole experience seamless and hassle-free.
We would strongly recommend the team at Leaders, especially speaking directly to our agent in question, Selwyn Pacheco, who was excellent.
Elliot · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Hi Elliot Simmons, thank you so much for your positive comments about Leaders Estate Agents Forest Hill! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
★★★★★ 5/5
GoogleWithout doubt the most customer focussed and pleasant experience my partner and I have ever had securing a new home. Selwyn, in particular took us through the process with care and attentiveness throughout. Nothing was ever too much trouble! Would definitely go to Selwyn and Leaders Forest Hill again!
Hector · 30 September 2022 · Leaders London
★★★★★ 5/5
GoogleI worked mostly with Tim in securing my property. I engaged with him throughout the process and he has so far been absolutely fantastic in providing me with continuous updates and helpful guidance and information. Finding your new home can be a stressful experience, but Tim has made this easy and straightforward for me. I also initially dealt with Selwyn who was just as helpful, quick and friendly too! Easiest letting process I've dealt with in London
Aimee · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Aimee Connolly, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
★★★★★ 5/5
GoogleSelwyn was a welcomed breath of fresh air in my journey to find a new place to live. My partner and I had many previous experiences with other letting agents who were difficult to reach and not forthcoming with details about the properties. From our initial interactions, all the way through to finalising the letting agreement, Selwyn made himself available to us to answer any and all questions. He was able to provide excellent, tailored service so that we could get through the process quickly. I can't recommend him enough.
Roxanne · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Roxanne J. F. Foster, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Forest Hill.
★★★★★ 5/5
GoogleGreat experience with Selwyn today at Leaders. Excellent communication, and a really friendly guy. We even had our offer accepted! Thanks Selwyn for making the process run so smooth.
Tomg · 30 September 2022 · Leaders London
Agent replied · 30 September 2023
Hi Tomg, thank you for taking the time to leave a review for us at Leaders Estate Agents Forest Hill. We're happy we could meet your expectations!
★★★★★ 5/5
GoogleRating only, no written review.
Jana · 30 September 2022 · Leaders St Albans
Agent replied · 30 September 2023
Dear Jana Spinner! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Frankie · 30 September 2022 · Leaders St Albans
Agent replied · 30 September 2023
Dear Frankie Davey, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents St Albans. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
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