5/5
GoogleRating only, no written review.
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,554 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Chichester, Bromley, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,554 reviews on three platforms, rated 4.7 out of 5 overall.
4,544
Reviews on Google
All 20 offices
5
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
All 20 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)70 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)13 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG568 reviews · 568 on Google (4.6)14 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG411 reviews · 409 on Google (4.2)5 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA321 reviews · 321 on Google (4.5)20 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG318 reviews · 318 on Google (4.8)7 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX279 reviews · 279 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR210 reviews · 210 on Google (4.6)15 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Leaders office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied
• Hi Sean, thank you for leaving us a 4* review! We are always looking to improve and would love to know what we could have in order to have achieved a 5* review from you. If you have a moment, we would really appreciate it if you could get in touch with the St Albans branch at your earliest convenience to let us know how we can work on our service for the future. We hope to hear from you soon. Kind regards, Leaders
3/5
GoogleRating only, no written review.
Agent replied
Hi Ayanna, thanks for your review. We would really like to know what we could have done better to make the service received worthy of 5 stars. If you are willing, please get in touch with the St Albans branch directly, or alternatively please contact us at customerservice@leaders.co.uk. Many thanks, Leaders
1/5
GoogleRating only, no written review.
Agent replied
Hi Inga, we're disappointed to see that the Leaders team in St Albans have received a low star rating following your experience with them, it can be evidenced that your co-tenant from your Tenancy has also voiced dissatisfaction about their experience within another review which we have responded to however feel it important to highlight to you that Leaders were instructed by the Landlord on an introduction only level of service meaning that our involvement in the Tenancy ended when you moved into the property. As we did not manage the property throughout the Tenancy I do not believe Leaders have acted incorrectly however we would like to offer our sincere apologies that you felt the service you received fell below the high standards we expect of Leaders. If you would like to discuss this further then please contact us at customerservice@leaders.co.uk. Kind Regards, Leaders
5/5
GoogleRating only, no written review.
5/5
GoogleWhen we were let down a week before we were due to move in, the team at leaders really looked after us.
Agent replied
Hi Jane, thank you for taking the time to leave us a review, it's a shame to read that you were let down a week before you were due to move but we are so pleased to read that the team at St Albans looked after you and provided you with such a positive experience. We will ensure your comments are passed onto the team. Kind Regards, Leaders
5/5
GoogleWould highly recommend
4/5
GoogleVery friendly and helpful
Agent replied
Hi Maggie, thank you so much for your positive comments about Leaders St Albans! We are so pleased to read that you found the team to be so friendly and helpful throughout your dealings with them. We hope you have a great day! Kind Regards, Leaders
4/5
GoogleMaybe a bit pricey for St Albans but reactive. if you're a tenant with an issue they won't leave you dealing with it for long.
5/5
GoogleGreat staff, quick and reliable!
5/5
GoogleGreat at their jobs
4/5
GooglePrompt and courteous when responding to queries.
5/5
GoogleI find the Leaders team very professional, especially Amanda, she is very close and kind.
5/5
GoogleBrilliant staff, very professional
5/5
GoogleExcellent service and staff.
5/5
GoogleDavid at Leaders found a buyer for us during this difficult market, and Scott determinedly drove the sales process through to completion. Thanks!
Agent replied
Hi Matt, thank you for your kind words and this great review about your experience with us! We're really pleased to hear that David and Scott were able to provide you so much assistance to you throughout the sale of your property. We will ensure your thanks are passed onto them directly. Kind Regards, Leaders
5/5
GoogleThey are professionals, fast and easy!
5/5
GoogleI’ve used Leaders for the time I’ve been in St Albans. They’re very good, communicate well and are swift to respond to any issues that may arise.
5/5
GoogleHighly recommended. Very responsive and always come through with solutions to any problems one might have.
5/5
GoogleI'm a current tenant. We have had a fantastic experience with Leaders, they are extremely attentive, very friendly and always go above and beyond to ensure we are happy.
5/5
GoogleReally helpful team who did not mind explaining my obligations as I had no idea being a new landlord and having lots of questions. Would strongly recommend Leaders!
5/5
GoogleI have lived in many countries, always renting a flat, and I would like to say that I never had such a great flat administration like in Leaders. Thank you very much for the great professionalism and cordiality of the staff, specially to Amy, who is always providing prompt answers and solutions to every single issue.
5/5
GoogleReally great agency for tenants. All problems are sorted in good time and staff are very responsive.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum.
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