Trusted Agent profile · Surrey, Hampshire, West Sussex and more

Leaders estate agents in London, St Albans, Worthing and 13 more

4.7

★★★★★ Excellent

4,554 reviews across 20 offices and 3 platforms

www.leaders.co.uk

Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Chichester, Bromley, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,554 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,544

Reviews on Google

All 20 offices

Facebook logo

2.6 / 5

5

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Buyers1 review

5.0 / 5 Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Jorge, 7 June 2018Read the review from buyers

Landlords1 review

5.0 / 5 I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Lorraine, 13 October 2016Read the review from landlords

Tenants1 review

4.0 / 5 Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Anonymous, 18 January 2015Read the review from tenants

Our offices

Leaders's 20 offices, most reviewed first. Each has its own page.

Latest reviews from every Leaders office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Amazing estate agents, always willing to help, nothing they can’t help you with. Great communication and lovely staff.

James · 26 November 2019 · Leaders Chichester

5/5

Google

This is the first time we have used Leaders to rent a property and form start to finish they were prompt and on the ball. The whole process was handled with the utmost professionalism and they assisted us every step of the way making it completely stress free.

Alec · 26 November 2019 · Leaders Chichester

5/5

Google

Very helpful and delightful staff am pleased to have used them

Quentard · 26 November 2019 · Leaders Chichester

5/5

Google

Charlotte the property manager has been very helpful in sorting out a difficult tenancy. She is very professional and efficient

J · 26 November 2019 · Leaders Chichester

5/5

Google

Very professional - easy to get hold of and took the stress out of moving. Paperwork being received via email is definitely helpful rather than having to go in and fill out. Would definitely recommend.

Katie · 26 November 2019 · Leaders Chichester

5/5

Google

I rented my current apartment though this agency and I could not be more satisfied. Emily along with the rest of the team were really professional ans supportive. Given the impossibility of attending myself regularly at the agency to carry out the different paperwork, they were in charge of sending and managing all the documentation through email quickly and efficiently. I definitely recommend this agency. Thanks for your work!

Adolfo · 26 November 2019 · Leaders Chichester

5/5

Google

Me and my husband just wanted to give credit where credit is due! From the very start we have had nothing but great customer service, Chris was amazing on our viewing to Matt who took out documents to Charlotte who has given advice. Our application has not been the easiest and the team probably all deserve large beverages on us. We haven't finished the process yet but they really do work so very hard to 1) reassure you 2) do everything in their power to help you get the property you want! Would highly recommend to anyone looking to rent.

Rebecca · 26 November 2019 · Leaders Chichester

5/5

Google

Alex and Mandi have gone way and beyond their call of duty to help me getting my flat in St Albans and i am very grateful for their expertise. They were friendly and knowledgeable and i can recommend Leaders as a good agency. Thanks!

Martina · 13 November 2019 · Leaders St Albans

5/5

Google

Great service from Forest hill. Thanks for the all the help Jenny.

Big · 29 October 2019 · Leaders London

5/5

Google

Rating only, no written review.

Valentin · 27 October 2019 · Leaders Weybridge

5/5

Google

While recently looking for a new property to rent, I went to, among a few other Leaders, who ultimately were the ones that succeeded in finding me the perfect place. Lucy Hampton, who was my primary contact, was an absolute pleasure to deal with from start to finish. Lucy took the time to understand my (somewhat interesting) circumstances, was always professional, never without a smile or positivity, and really listened to and ultimately identified a property that suited my needs. Although Lucy was the person I dealt with the most, all the other staff that I had the pleasure of dealing with were always professional, and also personable & likeable. I would not have any reservations in recommending them should anyone be requiring the support in finding their new home!

Darren · 25 October 2019 · Leaders Worthing

5/5

Google

Selwyn has been great to deal with, very helpful and easy communication.

Gen · 1 October 2019 · Leaders London

Agent replied · 30 September 2023

Hi Gen, thank you for taking the time to let us know about the service you received from Selwyn during your experience with Leaders at Forest Hill. We will ensure your comments are relayed onto Selwyn and we hope you have a great day! Kind Regards, Leaders

5/5

Google

We had a highly recommendable experience with Leaders thanks to the extremely professional and friendly Selwyn!

Catarina · 1 October 2019 · Leaders London

5/5

Google

Very positive experience dealing with Leaders, especially James at Forest Hill who’s excellent at what he does and made it all so hassle-free...thanks!

B · 1 October 2019 · Leaders London

Agent replied · 30 September 2023

Hi there, we appreciate your positive review about your recent experience with James and the Leaders team in Forest Hill. We're happy to hear that James was so excellent throughout your dealings with him and that he was able to make the process so hassle free for you. We will pass your comments onto James. Kind Regards, Leaders

5/5

Google

I don't usually do reviews; never thought my first would be about an estate gents however, I had nothing but help and quick communications from colleagues at the Forest Hill Branch - especially David Lewis - which during a very stressful time really does make all the difference.

Taylor · 1 October 2019 · Leaders London

5/5

Google

Most impressed with Selwyn in particular. Efficient, speedy and always helpful. He is most certainly an asset to the company.

Winkworth · 1 October 2019 · Leaders London

5/5

Google

Instant rapport with Selwyn and mega fast progression, both incredibly rare when finding a home, really recommend getting in touch if you're looking too!

Tobias · 1 October 2019 · Leaders London

Agent replied · 30 September 2023

Hi Tobias, thank you for your kind words and this wonderful review about your experience with Selwyn and our team in Forest Hill. We're so pleased that Selwyn had been able to throughout your property search and really appreciate you taking the time to let us and other customers know about your great experience. Kind Regards, Leaders

5/5

Google

OMG!!! I’am soooo happy with the service at leaders. it’s was a very fast and excellent search specially with the help of Selwyn!! From the Forest Hill branch🙌🏽 👏🏽👏🏽.THANK YOU!! …

Nathacha · 1 October 2019 · Leaders London

5/5

Google

Great experience, especially Selwyn!! He was very helpful and very professional. I can’t wait to move to our new house 🏡 Thanks …

Bartosz · 1 October 2019 · Leaders London

5/5

Google

Leaders Forest Hill is amazing ,Jenny Holland heads this office up and I've found her and her team to be brilliant at every interaction. Highly recommended.

Joanna · 1 October 2019 · Leaders London

5/5

Google

So far could not have had better service. Selwyn has been so helpful with any questions we had and has made the process very easy. Friendly, personable & professional service too :)

Emily · 1 October 2019 · Leaders London

5/5

Google

Exceptional customer service from Selwyn. A really straightforward process, contactable after hours and answered all my questions! Would recommend him and the agency to anyone looking to rent ! 😁 …

Jonny · 1 October 2019 · Leaders London

5/5

Google

I would highly recommend! Had a bad experience with my last landlord so I was a little hesitant. Genuinely great guys. Selwyn and James have been great. Selwyn’s communication made everything so much easier. 😊 …

Evie · 1 October 2019 · Leaders London

5/5

Google

My husband and I have been dealing with Tim and Riz from the Forest Hill Estate and they have been excellent. We are hoping to buy a property through Leaders and the process has been an unusually complicated one but they have been helpful every step of the way. Let hope that this story ends with us getting a lovely new home.

Megan · 1 October 2019 · Leaders London

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Leaders and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about Leaders

Which Leaders office has the most reviews?

London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.

Where are the Leaders offices?

The 20 Leaders offices, by town:

Has Leaders won any awards?

Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.

Reviews may appear on more than one platform.

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