5/5
Google++ service. Thanks James and Selwyn!
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,554 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Chichester, Bromley, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,554 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)70 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)13 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG568 reviews · 568 on Google (4.6)14 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG411 reviews · 409 on Google (4.2)5 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA321 reviews · 321 on Google (4.5)20 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG318 reviews · 318 on Google (4.8)7 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX279 reviews · 279 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR210 reviews · 210 on Google (4.6)15 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Leaders office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI don't usually do reviews; never thought my first would be about an estate gents however, I had nothing but help and quick communications from colleagues at the Forest Hill Branch - especially David Lewis - which during a very stressful time really does make all the difference.
5/5
GoogleFantastic service, professional and efficient.
3/5
GoogleLeaders left with disappointment after such a great service I was let down by lack of communication and lost out on another property I could of rented before this one fell through
5/5
GoogleSelwyn has been brilliant from start to finish, just great to work with!
Agent replied
Hi Melanie, We're happy to read such a great review about the team at Forest Hill and we're so pleased to read that Selwyn has been so supportive in your experience. I will ensure your comments are passed onto Selwyn. Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleGreat service from Forest hill. Thanks for the all the help Jenny.
5/5
GoogleViewed properties with Selwyn, personal customer service and good communication throughout
5/5
GoogleGenuinely amazing service from Selwyn. Contactable after hours and always willing to help out.
5/5
GoogleSelwyn was very helpful and friendly!
5/5
GoogleJames Henman has been a joy to meet and negotiate with, swift, efficient and effective
4/5
GoogleSelwyn was super helpful through the application process!
5/5
GoogleSelwyn from Leaders gave excellent customer service!
5/5
GoogleSelwyn has been absolutely great and prompt with communication.
5/5
GoogleVery efficent and professional, will certainly use them again.Thank you Selwyn for your hard work and dedication
Agent replied
Hi Yinka, thank you for taking the time to let us know how we did. We are really pleased that you have been so happy with the service you have received and we will pass your thanks onto Selwyn. Kind Regards, Leaders
5/5
GoogleSeamless process and always on hand if I had any questions.
5/5
GoogleSelwyn from Leaders helped us secure a flat which wasn't even on the market and fitted all our needs.. very impressed!
5/5
GoogleSelwyn and the team are always helpful and friendly and more to the point, they always get things done with the minimum of fuss. They're all fab.
5/5
GoogleSelwyn is really helpful and really quick to answer questions and to help. He always goes above and beyond which is really rare. Highly recommended
5/5
GoogleSelwyn was fantastic. Very on-the-ball and helpful.
5/5
GoogleSelwyn at Leaders is very efficient at every and anything I contact him about and provides a high standard of service
5/5
GoogleHave been helpful so far in early stages on my tenancy. James was alot of help.
5/5
GoogleSelwyn was very professional and a pleasure to work with! Definitely recommend!
5/5
GoogleLeaders Forest Hill (and especially Charlie Steel and Selwyn Paccheo) have continued to provide an excellent management service for my flat in SE15. They work hard to ensure all details are dealt with in an efficient and polite manner, and I would highly recommend them!
Agent replied
Hi Rupom. thank you for your kind words and this wonderful review about Selwyn and the Leaders team at Forest Hill. We're so pleased that you are happy with the management service that you have received for your property from Selwyn and the team, we really hope we can continue to provide a level of service that you are happy with! We will pass your comments onto the team. Kind Regards, Leaders
5/5
GoogleExcellent service. Always helpful and responsive, clearly has a great relationship with the landlord.
Agent replied
Hi Katie, thanks for taking the time to leave a review letting us know how we did. We hope you have a great day! Kind Regards, Leaders
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
