5/5
GoogleSuch a smooth renting process with Selwyn at Leaders. Went the extra mile! Thank you :-)
Trusted Agent profile · Surrey, Hampshire, West Sussex and more
Leaders estate agents in London, St Albans, Worthing and 13 more
★★★★★
4,554 reviews across 20 offices and 3 platforms
Leaders has 20 offices, in London, St Albans, Worthing, Croydon (two offices), Chichester, Bromley, Sevenoaks, Weybridge, Surbiton, Cranleigh, Southampton (four offices), Fenstanton, Ocean Village, Sutton, Waterlooville and Woking (Surrey, Hampshire, West Sussex, Kent, Hertfordshire and Cambridgeshire). Together they have 4,554 reviews on three platforms, rated 4.7 out of 5 overall.
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers1 review
Leaders have made the process of buying our first home easy by being helpful and informative throughout the whole process. Ellie in particular was a delight to ...Read the review from buyers
Landlords1 review
I have been a landlord with Leaders at Waterlooville for some years now- staff are always friendly and helpful, as well as efficient when dealing with problems ...Read the review from landlords
Tenants1 review
Moved up here from Surrey and these were the guys that were renting the place we found out to us. Professional, Rhys in the office particularly good. We looked ...Read the review from tenants
Our offices
Leaders's 20 offices, most reviewed first. Each has its own page.
- Leaders London9-13 The Facade, Devonshire Road, SE23 3HA1,273 reviews · 1,273 on Google (4.9)70 in the last 90 days
- Leaders St Albans50 London Road, AL1 1NG817 reviews · 816 on Google (4.6)13 in the last 90 days
- Leaders Worthing53 Chapel Road, BN11 1EG568 reviews · 568 on Google (4.6)14 in the last 90 days
- Leaders Croydon (312 High Street)312 High Street, CR0 1NG411 reviews · 409 on Google (4.2)5 in the last 90 days
- Leaders Chichester3 Northgate, PO19 1BA321 reviews · 321 on Google (4.5)20 in the last 90 days
- Leaders Bromley20 - 21 Church Road, BR2 0EG318 reviews · 318 on Google (4.8)7 in the last 90 days
- Leaders Sevenoaks137d High Street, TN13 1UX279 reviews · 279 on Google (4.7)18 in the last 90 days
- Leaders Weybridge45 Baker Street, KT13 8AE275 reviews · 275 on Google (4.6)3 in the last 90 days
- Leaders Surbiton19/21 Claremont Road, KT6 4QR210 reviews · 210 on Google (4.6)15 in the last 90 days
- Leaders Cranleigh228 High Street, GU6 8RL75 reviews · 75 on Google (4.6)0 in the last 90 days
- Leaders Croydon (57 Lower Addiscombe Road)57 Lower Addiscombe Road, CR0 6PQ2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (Canute Castle)Canute Castle, Canute Road, SO14 3FH2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (13 London Road)13 London Road, SO15 2AE2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (363 Bitterne Road)363 Bitterne Road, Bitterne Village, SO18 5RR2 reviews · 0 on Google0 in the last 90 days
- Leaders Southampton (12 High Street)12 High Street, Eastleigh, SO50 5LA2 reviews · 0 on Google0 in the last 90 days
- Leaders Fenstanton7 Rookery Place, PE28 9LZ1 reviews · 0 on Google0 in the last 90 days
- Leaders Ocean VillageCanute Castle Canute Road, SOUT1 reviews · 0 on Google0 in the last 90 days
- Leaders Sutton2-4 Mulgrave Road, SM2 6LE1 reviews · 0 on Google0 in the last 90 days
- Leaders Waterlooville55-59 London Road, PO7 7EX1 reviews · 0 on Google0 in the last 90 days
- Leaders Woking14 Commercial Way, GU21 6ET1 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Leaders, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Leaders and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 10 Gold across ten branches EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Forest Hill branchLondon
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Chichester branchChichester
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Bromley branchBromley
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Sevenoaks branchSevenoaks
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Surbiton branchSurbiton
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Southampton branchSouthampton (13 London Road)
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Bitterne branchSouthampton (363 Bitterne Road)
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Eastleigh branchSouthampton (12 High Street)
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Sutton branchSutton
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Waterlooville branchWaterlooville
Source: EA Masters winners lists, as published, linked by year.
Latest reviews from every Leaders office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe sales team, particularly Nikki, could not have been more helpful, going beyond the call of duty to guide us. The whole experience was five star, highly recommend.
5/5
GoogleGreat experience so far with Leaders, Selwyn in particular has gone that extra mile to reduce the stress of moving for us!
5/5
GoogleLeaders Forest Hill is amazing ,Jenny Holland heads this office up and I've found her and her team to be brilliant at every interaction. Highly recommended.
5/5
GoogleHad a great experience with this agent. Selwyn was super helpful, funny and friendly throughout the whole process and provided all the information we needed. A+ customer service!
Agent replied
Hi Anna, thank you for this amazing review about your recent experience with Selwyn and the Leaders team at Forest Hill. We're delighted to hear that Selwyn has been able to provide you with such an exemplary level of service resulting in a great experience for you. We will pass your comments onto him so he is aware of this wonderful feedback. Kind Regards, Leaders
5/5
GoogleGood experience so far, Selwyn has gone above and beyond for us.
5/5
GoogleThe team at Leaders Forest Hill are incredibly helpful, professional and very efficient. Jenny makes sure that your needs are fulfilled, assists with clearing up any queries and would happily recommend to anyone looking to rent!
5/5
GoogleI moved into a flat recently, my property manager was Selwyn, I was more than satisfied and pleased with the service provided, and would recommend his services to anyone else looking to rent!
5/5
GoogleI am very happy with the service received from Leaders Forest Hill, especially from Selwyn who has made the process very fast, efficient and hassle-free
5/5
GoogleFrom start to finish really great help. Thank you to James for all his hard work. Recommend.
5/5
GoogleSelwyn has been great at helping us get our ideal flat for rent - always available and ready to help when we had any questions. We had a really positive experience with Leaders!
5/5
GoogleGlad we chose to work with Leaders when renting out our place. Service has been great. Selwyn and Jenny have been excellent. Big shout out to Selwyn for going above and beyond on some bits for us too.
5/5
GoogleSelwyn and his team have been extremely helpful throughout the whole process of renting my new flat and have delivered some of the best customer service I've ever experienced from an Estate Agent
5/5
GoogleJames did a great job in securing us our property. 10/10 all round!
5/5
GoogleGreat service. Selwyn has answered all our questions and kept us updated through the process. The fastest, least stressful housemove we've ever had. Leader's Forest Hill's property management has also been very helpful since. Would recommend
5/5
Google5 out of 5! So glad we chose Leaders when renting out our flat. Jenny and Selwyn were outstanding! Also, our new Tenants mentioned Selwyn went the extra mile with their application to make sure it was easy and stress free, very impressed!
5/5
GoogleSelwyn Pacheco & James Henman were very efficient - a breath of fresh air as Estate Agent! Thank you guys for finding me great Tenants, really appreciate it :-)
5/5
GoogleSelwyn help me a lot to find the property I needed!without him I couldn’t even fill the application online!thank you very much for the perfect corporation and most of all for your patience and your kindness !
5/5
GoogleI want to thank Selwyn Pacheco and his team for all their hard work. Selwyn consistently finds me great tenants and has done for the last 9 years!
5/5
GoogleSelwyn was really friendly and helpful from viewing the property we wanted, all the way up until we got the keys to our new place (and afterwards). Everything was really easy and was dealt with in a professional manner!
5/5
GoogleSelwyn and Caitlin are the absolute anti-thesis to all the terrible letting agent reviews one reads. Thank you Selwyn for your time and professionalism.
5/5
GoogleWe are contractors (Sparkly Pearls cleaning services)with Leaders Forest Hill and have to say the team are very passionate and care about their landlords and tenants genuinely . Great communication and Jenny is always helpful in making sure work is done with ease. Happy to recommend to any landlords in the area.
5/5
GoogleSelwyn from Leaders Forest Hill was very professional , always helpful and friendly. Highly recommended to anyone looking to rent a property in the area!
5/5
Google5 STARS...Whole process was so simple, quick and easy! Selwyn went over and beyond...Definitely recommend :-)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Leaders
Which Leaders office has the most reviews?
London has the most, with 1,273 reviews rated 4.9 out of 5, followed by St Albans with 817.
Where are the Leaders offices?
The 20 Leaders offices, by town:
- Bromley: 20 - 21 Church Road, Bromley, Kent, BR2 0EG
- Chichester: 3 Northgate, Chichester, West Sussex, PO19 1BA
- Cranleigh: 228 High Street, Cranleigh, Surrey, GU6 8RL
- Croydon (312 High Street): 312 High Street, Croydon, Surrey, CR0 1NG
- Croydon (57 Lower Addiscombe Road): 57 Lower Addiscombe Road, Croydon, Surrey, CR0 6PQ
- Fenstanton: 7 Rookery Place, Fenstanton, Cambridgeshire, PE28 9LZ
- London: 9-13 The Facade, Devonshire Road, London, SE23 3HA
- Ocean Village: Canute Castle Canute Road, Ocean Village, Hampshire, SOUT
- Sevenoaks: 137d High Street, Sevenoaks, Kent, TN13 1UX
- Southampton (12 High Street): 12 High Street, Eastleigh, Southampton, Hampshire, SO50 5LA
- Southampton (13 London Road): 13 London Road, Southampton, Hampshire, SO15 2AE
- Southampton (363 Bitterne Road): 363 Bitterne Road, Bitterne Village, Southampton, Hampshire, SO18 5RR
- Southampton (Canute Castle): Canute Castle, Canute Road, Southampton, Hampshire, SO14 3FH
- St Albans: 50 London Road, St Albans, Hertfordshire, AL1 1NG
- Surbiton: 19/21 Claremont Road, Surbiton, Surrey, KT6 4QR
- Sutton: 2-4 Mulgrave Road, Sutton, Surrey, SM2 6LE
- Waterlooville: 55-59 London Road, Waterlooville, Hampshire, PO7 7EX
- Weybridge: 45 Baker Street, Weybridge, Surrey, KT13 8AE
- Woking: 14 Commercial Way, Woking, Surrey, GU21 6ET
- Worthing: 53 Chapel Road, Worthing, West Sussex, BN11 1EG
Has Leaders won any awards?
Yes. In The Trusted Agent 2026 awards, London won Platinum. At EA Masters 2022 its branches won 10 Gold awards.
